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We stayed for 2 nights, a Friday and Saturday and had arrived at 1pm but were told we couldn’t check in as too early although we didn’t need the room but it would of saved time as when we came back at 3.30 – there was a long line and an hour wait, so not the best start. Then our room was on the 1st floor when we’d requested a high floor (there are 8 floors). We used the stairs and were greeted by an awful smell, lots of rubbish and dirty laundry by the service lift. The corridor is dark and the carpet desperately needed vacuuming! The room view/ambiance was very disappointing as so dark and gloomy as per photos. Anyway, other than the noise outside from the trams and drunken party goers late at night – you might get some sleep if you’re not a light sleeper like me as even ear plugs couldn’t block out the noise. The bed was huge and very comfy with 2 x single duvets, room was large/clean and bathroom had a good shower/ hot water. There are only 2 pillows which are very soft, fortunately we had our own (as we had travelled by car). There is a fridge in the room and coffee/tea/kettle. Breakfast was chaos Saturday morning; everything had run out and hadn’t been replenished. Lots of people complaining and I overheard someone saying they wouldn’t be paying. The next day wasn’t quite as hectic (we went earlier to avoid the rush). Still very busy but at least there was butter for the bagels/bread and eggs in the cooked station. What we had was enjoyable especially the sausages. If you’re staying more than one night, there is the option to have a voucher for a free drink instead of housekeeping which we went for. Parking: Public car park located under the hotel and costs 22 euros per 24 hours. No discount available for hotel guests. Location: Easy to get around from here on foot although unfortunately there were quite a few homeless people/beggars in the area. With so many hotels available, we wouldn’t return to this one.

Because hotels around the electronic music festival have a lot of premiums, this is the most cost-effective hotel nearby. The room is new, and there are no reviews online. It is considered a blind box, and I was afraid of making mistakes. The result is much better than expected, and the price/performance ratio is excellent. I arrived at the hotel early. I couldn't get up early. They said it had to be at 3 o'clock, so I had breakfast on the first floor of the hotel. It cost 9 euros and the taste was okay. Later, I went out for a walk, and when I came back here, I checked in at around 2 o'clock. There is a 24-hour Carrefour next to it, which is very convenient. I brought two packs of instant noodles from China, but I was worried that there would be no containers. It turns out there is a lounge on the -1st floor of the hotel, including a microwave, hot water and coffee machine, which is very convenient. You can store your luggage before check-in and after check-out

Extremely comfortable, well soundproofed room, unfair service Even though the decor of the common parts was not really at my taste, a little cold, the room more over was perfect ( bathroom in particular ) Good toilet products Apivita, good breakfast ...

+: 1) The contact person / owner is good. His reply is fast when we asked him some questions by WhatsApp. 2) The location is not bad. Around 8 min walk to metro station and 2-3 stops to the town. And there are stores and supermarket neaby. 3) The open kitchen is perfect. It is big with enough facilities for you to cook. 4) The house is clean. 5) The owner allow us to store our luggage in kitchen after we come back overnight from other city. -: 1) We live in 3rd floor of the house without lift. We need to take the heavy luggages to the room by the narrow stairs. Although we can put in the kitchen, it is not convenient. 2) The room is little bit stuffy but the fan is too noisy. It is not enough to open the window .

Great hotel room. Everything was clean and well maintained. We did struggle a bit with the AC, and couldn’t really get it to work unfortunately. But great stay otherwise!

Booked this last minute and pleasantly surprised with how nice this hotel was. Staff are friendly and my room was immaculate! Looked like it had just been refurbished. I will definitely consider booking this same hotel again. The location was very convenient as it’s just a short walk away from Gare du Midi/Brussels Zuid station.

Good value for money

I spent two nights at the Mercure hotel near Brussels midi station, so that I could be close to the conference I was attending nearby. Hotel faces an enormous building site. This isn’t too much of a problem as I couldn’t see much actual work taking place, but it is an enormous project and one would think that this could be quite noisy. The area surrounding the hotel is not great. I already knew this, but I would suggest if you’re a tourist, ignore the proximity to the station and find somewhere nicer. The building itself is fine. The reception was excellent and check-in was seamless. My real issue is with the room… Whilst I accept it is clean and tidy, the bed is unbelievably uncomfortable. The mattress is absolutely no ‘give’ in it whatsoever, so much so that I had two really bad nights sleep. I also found the shower (which was clean) kept running cold when I was using it, which was extremely annoying, especially after a poor nights sleep. I payed for breakfast, which was sp**** to say the least. Very little choice. This is a fairly average business hotel and I would look elsewhere next time I was in Brussels.

All staff were excellent and helpful. Convenient location right next to Gare du Midi, about 20 minutes' walk to Grand Place (ie tourist centre). Comfortable very clean room. Good breakfast. Useful later checkout time of Midday. Good wifi. The rooms are on the small side and there is a previously mentioned design fault in the bathroom which means the shower tray is too small with limited screen so it is easy to flood the floor if not careful (this would have been easy to anticipate and is frankly ridiculous) . Several power points in room but no kettle and there was no free tea/coffee as mentioned in previous reviews except at breakfast (so bring your own kettle and cups etc if you enjoy hot beverages in the room). The breakfast area is also very cramped and gets awkward getting food when there are more than a few people there. I can't help but feel a bit of attention at the design stage would have remedied a lot of these problems. The area the hotel is located in may be a little seedy for some - similar to areas near big stations in many large European cities . But it is only 3 minutes walk from Eurostar arrival.