Search Best Hotels in Tucker's Town

We visit the Rosewood Bermuda every year for our anniversary over Labor Day weekend and we love the property, but this last visit was the absolute best yet thanks to the staff who went above and beyond to make our stay special and memorable. Tarun, in particular, communicated with my husband multiple times ahead of our visit to ensure every moment of our stay was perfect. Chelsea at the front desk accommodated last minute changes to our trip itinerary and patiently answered all of our questions. The hotel was fully booked during our stay but you wouldn’t know it. The staff juggled it all with such apparent ease. Tarun, Chelsea, and the entire staff made this our favorite trip so far and we can’t wait to come back!

We had 4 adults and three teenagers in two different condos. Each 2bd 2bth was clean and updated. The kitchen was smaller but perfectly adequate for making meals and having snacks/happy hour. The A/C worked very well and the rooms were solid with comfortable bedding and good water pressure in showers. The hotel is walking distance to St. george’s and about .7 miles from St Regis (st catherine beach) and tobacco bay….as well as a couple of other smaller beaches. We walked through the five forts golf course and it cut about .25 miles off the walk. There is a free hotel shuttle, operated by Curtis (great guy) that goes to town, at regis and tobacco bay too. There is a grocery store about 10min walk or Curtis can drive you. The pool at the facility was nice and well maintained. The staff at the front desk were very friendly and helpful with recommendations or calling a taxi.

What a wonderful relaxing getaway at this beautiful hotel! Such great pampering and service!!!The staff made this a wonderful stay! Looked forward every day to recapping our day and relaxing in the bar talking with server Shan/Ananya. What a remarkable young man!! He was the highlight of our trip. Loved our conversations and his great service. Also special thanks to Diorshirra/ Ivan, Jaden at the front door, always a smile, Zariah, Mitzi ,Milo, Reda and Sumit. This is a wonderful location, beautiful hotel, walking distance to St. George , or can ride their shuttle, but getting to have seclusion and peaceful beauty, within just a few hours flight from the east coast or Atlanta.

My husband and I spent 5 nights at Coco Reef & Resort at the end of August. Before arriving, I had read some mixed reviews. Now I understand why some guests were disappointed. For us, the overall experience was a good one. I’d go back, but I would hesitate to recommend it highly. The beach is beautiful. Coco Reef benefits from the much larger hotel next door (the old Elbow Beach Hotel) being closed. You have a large stretch of beach to relax, swim, and walk along. The staff was wonderful—hard-working, kind, and helpful. Our room was one of the nicely redecorated ones with a beautiful view. The bed was very comfortable. The AC was very loud but worked in my favor, as it drowned out my husband’s snoring. Some negative aspects we experienced include a huge leak from the overhead AC upon entering. The front desk sent someone to repair it right away and eventually comped us dinner for the inconvenience. However, messages were not relayed to the main manager, and the dinner was reflected on our bill at checkout. This was cleared up within a few minutes but was an example of communication errors. Since the beach is the best aspect of the hotel, they could improve the guest experience there. Every single day, they ran out of towels, and it was inconvenient to have to go all the way to the lobby to fetch them. They lock the towels in a back office, and you have to wait until the front desk is available to help you. An easy fix would be to order more towels and place them in guest rooms or near the entryway to the beach or pool. As a beachfront hotel, this is a basic standard you must meet, or you will frustrate guests. Additionally, there was no staff presence on the beach—no one offering water, cleaning up bird droppings on lounge chairs, or replacing knocked-over umbrellas. The hotel is not for someone looking for nightlife. We were told by the bartender that the bar closes at 10 p.m. On our last night, we wanted a nightcap after returning from dinner. It was 9:45 p.m., and the same bartender told us it was shut down, which was annoying as we really wanted to sit on the terrace and enjoy one last drink on our vacation. The hotel could also upgrade its dining/food services. The atmosphere lacks liveliness. Guests would benefit from an area that sells sodas and snacks for the beach. I’d suggest packing lots of snacks or going to the supermarket, which is about ten minutes away. They provide two small water bottles for free on first day only. There is a mini fridge which was useful. A minor note: our bathroom provided shampoo but no conditioner, and the plastic containers were unlabeled and cumbersome. Coco Reef has many positive features and I hope they improve some issues to make it an outstanding spot to stay in Bermuda.