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There is a big gap between the five-star hotels in our impression, and it is almost the same as our domestic four-star Holiday Inn Express, but the United States and Canada are similar. The hotel is good value for money, the swimming pool is relatively small, the standard American breakfast, and I eat too much.

In order to take my children to attend the Christmas party held in the hotel, I booked it for two days so that I could see the party directly when I went downstairs. How should I put it, it is a better value for money in the city center. The location is very good, with Ctrain and Bar Street nearby within walking distance. The room service is also very good, and the food selection and quality are good. The crib is also a playpen; the room is too small, the water in the sink is not easy to adjust the temperature, but the bath water is OK; the bedding is a common problem in Canadian hotels, I really don’t like two sheets sandwiching the quilt, but it seems to be like this here; parking The daily charge of $35 is quite exaggerated.

Great stay in downtown. Hotel is within walking distance of restaurants and other attractions. Breakfast was good.

Everything about our stay was top notch. The room was immaculate and had everything we needed. All staff we encountered either at the front desk, bar, restaurant or housekeeping were very friendly and ensured all our needs were met. The hotel is located very close to the City Hall LRT stop, so travelling around town was very convenient as we decided to NOT rent a car on this trip. A caution though, this location is not in the ‘heart’ of downtown so we found it somewhat limited if you want to go out and stroll around for shops, restaurants etc.. Since we were here visiting family, this wasn’t top of list for us. Also the breakfast was fantastic and fully met our expectations.

Our flight departing Calgary was cancelled for 24 hours so we were put up in this hotel by the airline. The staff was pleasant and accommodating, special shout out to Stacey in the lounge who worked so hard to make sure everyone whose flight was cancelled was fed and full of drinks! Also special shout out to the chef that night, he was alone and still managed to get all the delicious food out in a timely manner! These two really stepped up and made our rather gloomy stay much more enjoyable! The rooms were clean and comfortable, big soft pillows on the beds and you could control your own room temperature. The front desk staff also accommodated a late check out for us as we had so much time to waste the next day. Thank you to the staff, you’ve really worked hard to turn our trip around!

It's convenient to go around, but the parking is a bit tossing for 45 a day. The price of valet parking is fair. Basically, the hotel here can bring dogs to stay, but there is an additional fee. This one is 40

It was awesome trip in sandman signature hotel Kristia was taken good care of as 😊

The hotel is very good, the breakfast is very good, the weight is very good, the parking lot is large and free, the location is very close to the airport, it is very convenient to drive to dinner for about ten minutes. There is a good Chinese restaurant Taoyuan.

The good This was our third visit. Room was as advertised, fireplace worked, comfortable. Enjoyed the restaurant and bar being one flight of stairs away and bar staff was very good in the evenings. Great location in Kensington. Not so good *Slippery bathtub/shower - somebody is going to fall and get hurt!* Breakfast was substandard with food items not replaced when gone, very limited (embarrassingly so) options, charge for anything other than drip coffee and mediocre food quality. There were other signs of management not being on top of things such as a missing curtain closer and check in process with no welcome back from previous stays or review of our pre arrival questionnaire. Makeup mirror in bathroom was broken.

Trip was for a family member with a medical emergency (non life threatening). I booked it while still at the hospital and arrived dead tired with an issue - the room I booked was only available for 2 nights. I told them I need 3 nights at least, I didn't care what type of room. They not only upgraded me for free but gave me an incredible discount because my daughter was in the hospital. The only proof I had was my parking pass for the hospital and that was enough for them. It is about a 10 minute drive from the Foothills Medical Centre. I never made it down to the pool or hot tub but the jacuzzi tub in my room worked beautifully! The bed was very comfortable and the suite even had real dishes and utensils! Everything was clean, my suite was quiet and everyone was so nice! It was no trouble to extend my stay (we had to wait for her surgery, no guaranteed date or time). I had two meals at the attached Denny's, service and food was very good. There was a Safeway between the hotel and the hospital so it was convenient. There are 2 gas stations across the street. Front of hotel faces Olympic Park. The only downside was no decaf coffee in the room or in the lobby but that is not a dealbreaker for me. I always pack my own decaf tea anyway. There are plenty of fast food places within a 2 minute walk.