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We hard a large group and this was the perfect hotel. Room are well appointed with Kitchen items (dishwasher with a pod, dish soap, containers, pots, pans, strainer, cutting board etc. Bathrooms have pumps for S&C, hand soap, cream and body wash. Beds are comfortable. Breakfast was great lots to choose from (Eggs, hashbrowns, waffles, bagels, bread, yogurt, bananas, apples, cereal, oatmeal... you will find something you like. They even have a great little store. I've never seen a hotel have so much selection like this. Was perfect when you we were running late for a game and you need Gatorade and some snacks. Pool was clean and nice, would like a hot tub but that's just me being picky. Even with a packed hotel.. it didn't feel like it. I've stayed at over 5 hotels in this area and hands down this is the best. It has everything and more. Paying a small bit extra was so very worth it.

Don’t stay at the Travelodge. If you choose to do so you’ll be disappointed. Come here. It’s exceptionally clean. Kim at the front desk is just wonderful. Everything is clean and recently renovated. You can tell they still have hotel staff that cares. I really hope they’re treated well!

Me and my partner had a great time, had great amenities!

Despite a remarkable sunset the evening I was there, an excellent view of such from my room's window, some truly luxurious pillows and blankets on the bed, and a premium television-watching experience, my enjoyment of the stay was hampered by the less than optimal location. I didn't realize how far it was out there in the suburbs, and I couldn't even get to the LCBO because of how pedestrian-unfriendly the area was! Also they charged the room to my credit card by mistake even though my stay was prepaid... but when I called them about it they were friendly and helpful and corrected this error.

This hotel checks all the boxes for me. It’s clean, relatively up-to-date, and the staff are polite and professional. The restaurant here is worth exploring too. I stayed here for three days and slept like a rock! Very quiet rooms, which is nice for a change! Thanks to the staff for taking care of me!

It was very good

I would recommend this hotel to anyone. Just do not use reservations.com. Call direct and the service is awesome. The staff was very friendly and accomodating. The room was clean and did not smell of pets, it was great and I would recommend it to anyone

I am surprised by the decent reviews this hotel gets. I have stayed at many Four Points hotels before and they are usually a very lovely stay. This hotel has been the worst stay I’ve had in a long time. I did not make use of the facilities, such as the pool, but shuttle was not available, neither was the continental breakfast. Immediately upon checking in and getting to my room, I went straight back down to the front desk to ask for disinfecting wipes for common surfaces in my room. The doors, particularly the bathroom door, was visibly dirty, the bathroom surfaces (if they had been wiped) looked like they were wiped with a dirty cloth. The walls had not been wiped down and had questionable dirty spots on them, as well as hair. There was hair in my shower. The switch for the light beside my bed hadn’t been wiped and the lights themselves were visible dusty. Cupboards were dirty. USB charging port did not work and the fridge did not keep my bottle of water cold. If it wasn’t 1am I would have asked for a different room. Front reception staff did not offer to remedy the situation and were very mildly apologetic. During Covid times, if they are clearly not wiping visibly dirty high touch surfaces, what other protocols are they not following? This was my first trip home in two years and it was for a family emergency. I had high expectations for safety standards. At check out early the next morning; after not being able to get a complimentary breakfast, as per my booking, I voiced how disappointed I was with the cleanliness of my room, and staff told me that since I had booked through a third party they could not offer a price adjustment but if I wanted to order a breakfast from their restaurant there was 10 minutes left to do so.. after I had checked out and was about to be picked up. Based on the cleanliness of my room, I would not be interested in ordering anything from their restaurant. Disappointing stay/service. I would not recommend this hotel unless you don’t care and just need a bed to sleep in.

My daughter is heading off to University in the Fall in Waterloo and this hotel is about 15mins away from the school (easy drive on the expressway) We've stayed here a total of 2 times while looking for an apartment for my daughter and her roommates. Great stay both times! Easy check in and out, free parking, free coffee and like a 'grab and go' breakfast in the morning with yogurt, fruit, power bars etc. We'll definitely say again when we visit our daughter. A no fuss hotel!