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Staff are welcoming, friendly and professional. Inside and out side of premises are clean and tidy. When I booked, I requested the 4th floor, one bedroom suite overlooking the front and that's exactly what I received. It had a balcony with two chairs and a small table. It also came with a kitchen (with utensils, dish and cook wear) , living room, fireplace, full bathroom, pull out sofa and primary bed room with sink and mirror. The bed was extremely comfortable, not too hard and not too soft. Plenty of comfortable pillows to sleep with. There was not a daily cleaning service though you could request. Room has windows with screens so you can open and let fresh air inside. The room also had air conditioning and heat. The pool and hot tub areas are nice with plenty of seating/chairs. Change rooms are clean and tidy with ample towels. The front of the hotel faces the morning sun and the back is the sun set. Lots of open parking outside and parking is also available inside. I enjoyed three dinners at the restaurant, (also has bar with TV 's) each time trying something different. The staff were friendly and the food was quite good. Wi-Fi is available throughout the lodge and the lodge also has an elevator. At night the area was quiet so I had good sleeps Yes, I would stay here again.

From the moment we walked in with our 2 dogs I felt welcomed, the details are enchanting. The women that checked us in was authentic and set the vibe of the hotel. I loved the Diffuser that was at the check-in desk the fragrance of the essential oils was very calming after a long day of driving. There was a cute little station that had coffee, cookies and bubbly free just another of the little details that mean so much. The room was tastefully decorated with the same vibe of the rest of the hotel. LOVED the little soap, body cream, shampoo and conditioner from a local store . The bed was very comfortable, but the best was yet to come …. This hotel also offers a complementary breakfast to guests…WOW!!! So well done, again attention to the details above and beyond!!! Bonus points for not taking advantage of guest traveling with fur babies, there was no extra charge for the dogs - love this 🐶 10/10 stay !!!

My husband and I recently stayed at St. Eugene and absolutely loved it. Check in was very smooth and the staff was very nice. Our room was large, spacious, and clean. After spending double the amount for a very small, old hotel in Radium that was a ¼ of the size, this was such a nice change. We loved exploring the property and reading about the history. It is a beautiful place. We enjoyed a trip to the pool as we had just had a long, hot journey on a motorbike to the hotel. The pool water was a bit dirty but it was late in the day on a very hot day and the pool was filled with a lot of people (mainly children) so it was not surprising and not that bad. Upon check in we had asked for recommendations for supper and were told that the prime rib dinner in the ****** was good. It was amazing. A little pricy at $30 a plate, but it also came with a $10 game credit, so the price was actually only $20. Our biggest disappointment (and the reason I have not given 5 stars) was the restaurant at the pro-shop. We had taken a seat and waited for 15 minutes before we even received our drinks - coffee and water. The temperature on the patio was climbing so we decided to move inside where it was a bit cooler. We watched numerous people come in, eat and leave and we didn't even see our waitress. When we asked how much longer, as we wanted to get on the road before the heat got too intense, her response was ”Oh - do you have a tee time?” Finally, after an hour, we told her don't bother. We are leaving. We then found out that our breakfast had not even been started at that point. She knew that we were not happy as when we went to pay for our coffee, she comped it. The A&W was more than happy to make us breakfast and take our money. We definitely will be back but will avoid the pro shop.