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At first glance the hotel is appealing and welcoming. They may be experiencing a lack in staffing as very evident when checking in to be stuck in a very long line with 2 employees only at the desk for 3pm check in time. Of my 30 friends all attending the same NYE event, none got their rooms on time. I waiting until 4:30 pm for mine putting me behind and lost time to use any amenties ie pool etc., or for preparing for a 6pm start for the party with the appetizers. Appetizers were very limited as the buffett also was. very basic food, ie. a salad bun basket, pasta dish, potato surprise, and an overcooked beef hip at the end of the table. Desserts were very limited also. The bar was also understaff for the numbers attending. Very long lineups and $9 a drink was certainly too steep. Sure didn't feel like the $85 plus tax tickets worth. The saving grace for this event was the fantastic band and terrific crowd I was with to ring in the new year.

The room rate does not include breakfast, two 1.5-meter beds, refrigerator, microwave, coffee machine, electric kettle, and two closets. The bathroom is large and there is a bathtub shower room. The balcony is very large and deep, and it feels like three people are doing yoga at the same time. The balcony is a golf course and it is great.

It is not suitable for a family with kids. There is no bathtub. It is not really clean in bathroom. The indoor swimming pool is small.

We chose this hotel because of the price, location and free parking. Although the previous reviews were in part not good. At our arrival we were pleasantly surprised - the entrance area is very invited. The reception was very friendly, we received some tips that have proved very valuable. The room was modern, just a little small. There was a balcony with view of the empty pool. Specifically positive to mention is the bathroom. All very modern, heated mirrors and a flat shower. By the way, with the car, it is just a few minutes to the center.

I'm a middle school teacher in USA. I recently brought a group of 14 sixth and seventh graders on a class trip to Victoria, BC. We stayed at the Robin Hood Inn and Suites and I'm so glad we did! Here are a few of the reasons I would recommend this hotel: 1) The beds and bedding were VERY comfortable. 2) This is one of the few establishments where everything is EXCEPTIONALLY clean. 3) The staff, including the owner, was highly attentive and accommodating. (Ex: we took cabs to one of our destinations; the front dest staff called the cabs for us and then, when one of our student left his wallet in the cab, they reached out to the cab company several times to retrieve the wallet). They even gave small souvenirs to all the members of our group on the last morning of our stay. 4) The sign outside the hotel says it's the best value in Canada and that seems about right... we chose the hotel because the rooms were less than chain hotels down the road. But then Robin Hood gave us so many extras. They met us at the Clipper and took our bags back to the hotel. They offered us umbrellas for the group when it was raining. They have complementary e-bike and kayak rentals. The continental breakfast met the wide needs of our large group. The list goes on. 5) The hotel ”Great Room” is awesome. Between the pool table and the foosball table and the board games and puzzles, our students made a lot of memories. There's even a good sized ”library” in the great room that some of our prolific readers enjoyed checking out. Way more amenities in this room than you'd expect in an Airbnb or VRBO. 6) The hotel is right next to the galloping goose trail, the 11 bus line (just a few stops to downtown and we never waited more than a couple minutes for the bus), and the water taxis (aka ”pickle boats”). If you want a comfortable stay for a fair price with lots of extras, this is your spot!

I'll start with the good..... free parking, hot water, power shower, daily fresh towels & coffee, iron & ironing board, good staff, microwave, kettle, Keurig, fridge. Our room was OK. However, there is no elevator. The bed creaked every time you moved, the springs were noisy & when one rolled over, the other followed suit, you both rolled together it needs a new mattress & base. The pillows were lumpy and had no substance to them even when you used two. The curtains were threadbare & paint peeling off the walls. No safe in the room. Storage & hangers are minimal. Black grout in between the tiles on the floor (needs a scrub with some grout cleaner). This doesn’t mean it wasn't cleaned as there was no hair in the sink or bath from previous occupants that we saw room was cleaned daily with fresh towels. The sink was not in the bathroom but in the bedroom. Pool & sauna.....pool was warm, but it needs a clean - there were live bugs in the pool we were in it approximately 10 minutes before we got out as we were grosses out, you could not see the bottom it was cloudy. The saunas are separate, one male & one female with change room facilities we didn't use them we also didn't use the fitness room. Access to the pool/sauna/fitness room, you have to go outside, walk the path , and then re-enter the building. The on-site dining....The Loft great staff with good pub food salt n pepper pork bites were very the kitchen staff worked very hard. Live music most nights but not disturbed by it. The Coachman, we had 1 breakfast there, and it wasn't great. Apparently, the chef was Grumpy that day .... maybe that's why it wasn't great? Waitress was great. All in all staff, were great, shower was powerful & hot, bed was not comfy we won't stay here again when we visit next.

upscale brewpub. Excellent choice of meals throughout the day. Beers are, for me, mostly just OK but generous tasting is available. I found my favourite for the day. Wines are available. Very pleasant atmosphere and views of the water.