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This hotel wasn’t the best, and I’ve been a long time Homewood brand fan ( and Hilton Diamond member). The rooms were old. We were on the first floor and there were a lot of pets, which meant barking dogs. The breakfast ran out quickly and they weren’t replenishing in the last hour. We also visited the indoor pool with the kids which was alright. Your typical average stay, but near lots of restaurants and the cinema. I would not come back.

#positive #I was happy with the Toiletries, Nearby Shops, Soundproofing, Value for Money, Room Layout, Natural Light in the Room

Stayed at this hotel for 4-nights in June 2022. The suite was clean and spacious. The kitchen had everything you need (utensils, pots, pans, full size fridge, 2 burners, dishwasher, dish soap and paper towels), except for a kettle. The air conditioning is remote controlled and works well. The bed was comfortable, the sheets were soft and there was black-out blinds that were great. My only complaint would be the shower pressure. Being on the 5th floor, the water pressure was nearly non-existent, which was really disappointing. The gym was small but it had free weights and a few cardio machines. Parking was free and without issues. The hotel is situated right off the QEW highway (surprisingly, no noise pollution) get to downtown Toronto easily. Would recommend!

The second time I stayed, the room was quite big, the parking was free, and it was close to the airport. The Denny’s restaurant on the first floor produced a good meal, and there was a rare slow beef stew!

位置巨佳，湖邊，看日出，日落，餐飲也超級方便

The hotel is very good, very comfortable, it is considered a cost-effective hotel outside the country. Very close to Toronto Pearson Airport, you can take the Link train at the airport, the baggage car can be directly pushed into the hotel room, it is convenient, especially suitable for people with transfer needs.

The room is clean and towels are fluffy white. We had a good night sleep. We had king room and bathroom is big and comfortable. We had a fridge with no icebox. The hotel reception hall has wood beams, wedding room is beautiful. We had Mississagua promotion of visa gift card and Square one gift card. It was fun going to the big beautiful mall.

I checked in for 2 nights and there was an issue with their check in computer, so the front desk person went in to the back to check me in and then said ”Oh I can't give you a key as the computer is down”. I asked if I could get a mobile key, but was told you can't do that once you have checked in. If I had known I would have done the mobile check in, or they could have just told me before she went into the back. Then she wanted me to go up to my room with one of the guys who was hanging around the front desk. I told her twice I was not doing that, she agreed to take me up to open the room for me. I am a single female traveller and the whole thing did not feel comfortable. The front desk person was lovely, let me into my room and said she would return to bring me the keys herself. That didn't happen, so I went down in the morning and was able to get my keys from the front desk. The hotel was fine, the staff was pleasant, it is quite dated, it looked like the ceiling had a couple of leaks and the cupboards needed to be repainted. The bed was comfortable and the room was clean. The whole checking in part didn't feel good and I have cancelled my reservation for another weekend that I have to be in that area.

I have booked a room for 3 guest but there are two incidence charges (CAD20x2). According to my travel experience, there should be one charge per room. Upon check out, there is no mention about the refund of incidence charge, UNTIL I raise this question. I think better communication skill can avoid any unnecessary miss-understanding.

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?