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we stayed at Posthotel for 5 days for a ski week in Lenzerheide/Arosa, and have been super impressed by the hotel and its location. We came by public transportation, pleasingly found the bus stop directly across the hotel entrance, and had the ski room just opposite the bus stop of the local ski bus that takes you to the lifts in just two stops, super convenient! Staff was extremely friendly and helpful whenever something was needed, food was super delicious (we had half board, very refined 4-course dinners) and we loved the sauna/pool time after a full day on the slopes. Totally recommendable, a superb choice and a 4-star service for a 3-star price.... a rare gem!

Room was nice, clean and reasonable size with small balcony. We didn´t like pillows with synthetic filling and polyester sheets not great but otherwise comfortable mattresses. Nice wellness area. Nice modern hotel, location close to ski lifts, free parking. Shame that the lady at reception when we arrived seemed not interested in providing any information at all other than location of lift and room number. No mention of the wellness area, ski room, play areas, rules for covid and mask wearing etc. she also seemed to have no idea that there is a playroom and kids club (although we later found out that kids club is non existent and is in fact only a meeting room kitted out with some books and a few toys.) Online they advertised kids entertainment in the holiday period (basteln and kinderdisco etc.) this was non-existent and no info was visible in the hotel either about it. We were halb pension - menus are displayed daily in the lift suggesting perhaps a more exciting dining experience than what you actually get. Breakfast buffet was ok, but the warm food at dinner was so unappetizing that one evening I just had salad. Basically the Halb Pension means warm buffet + soup/salad - do not expect to anything appetizing that has been sitting under a warm lamp. Kids even complained that their food was cold. Real shame. We even saw people bringing in take away pizza to the restaurant, I assume because they didnt want to eat what was on offer!!! The staff mainly were nice and tried to be helpful but seemed a bit confused at times. The reception and check in really is the first impression of a hotel, the lady we got was terrible - the man checking us out however was lovely. Some improvements definitely needed but all in all it was an ok experience. Not sure I would go back and if I did I would not do halb pension.

Grandioses Fest am 31.07.22, dass das Wirtepaar auf die Beine gestellt hat. Einheimische wie Touristen genossen durchmischt unvergessliche Stunden bei Speis und Trank. Zuvorkommendes Personal umsorgten die Göste die zahlreichen anwesend waren. Einheimische fühlten sich sehr wohl im und außerhalb des Tgoma's. Was im letzten Jahr nicht mehr der Fall war. Der Brunch am anderen Tag, war ebenso ein Erfolg. Hoffentlich wird es noch manches solches Fest geben im Tgoma. Sensationelles Wirtepaar!!

I did not stay but only benefitted from dinner, gym and spa with massage. I ate a pizza with raw ham with excellent dough and seasoning: thanks pizza makers Andrea and Pino, obviously Italian. Really very good !!! As for the gym and the Spa I must say that I found it very clean and welcoming. As for the massage, one of the best facts in my life with foot reflexology. I have to thank the holistic operator Doris, a very prepared professional who put me at ease, with sweetness. I hope to find all of you who have brighten up my stay. Thank you very much, I will be back!