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Well, given some of the negative reviews and a mistake in our booking, I would say my expectations were rather low. But I’m happy to report that the hotel was really very nice, very clean, and all the staff members that we interacted with were very professional, pleasant and kind. We were originally booked into a 3.5 room apartment, but were changed to a connecting room in the hotel due to a booking error. While I can’t comment on the apartments, the hotel is really nice, with spacious rooms and comfortable beds. The bathroom does have limited privacy, so if that’s important for you, keep it in mind. The breakfast was good quality, with a nice selection of normal breakfast items. You can also order egg dishes if you wish, and I would say that the eggs are actually cooked properly. The location of the hotel is perfect for skiing/snowboarding. From our room we could see the gondola and the Wonderland ski area for kids. Because the hotel is in the Stenna building, there is a Coop grocery store in the same building, which was super nice to grab something from the store without even having to put on our coats. The spa was also really nice, with different steam room options. The only bit I didn’t love was the use of so many air fresheners in the hallway. Maybe just my taste, but I found it a bit strong. I could really recommend The Hide if you want to stay in Flims. The location is perfect, the rooms are clean and the staff are friendly.

Haben spontan gebucht und waren für eine Nacht in der Arena Lodge. Das Personal ist extrem freundlich, die Lage perfekt, die Zimmer grosszügig und sauber. Die Bar im Hotel ist ein grosses Plus, serviert leckeren Food. Die Preisleistung stimmt absolut. Man muss sich auf sehr einfache Zimmer einstellen. Cooles Design aber hie und da Optimierungspotential. Aber eben; Preis-Leistung stimmt absolut. Würde wieder kommen.

We were spontaneously travelling to the Allied Country and instead of booking a hotel via the Internet we went directly to the Hotel and asked for a free room. On the homepage of the hotel it was stated that the price when booking directly on their homepage ggy. other platforms is 5% deeper. We have got a room. All was in good condition. We were surprised to check out when no 5% discount was noted on the bill. On my request, the Lord said that you can only get the discount if you book directly with them on the homepage instead of Booking.com. But we did, we personally asked for a room on the site without having to pay a part of the room price to an intermediary. He could not explain what the difference should be when I book via my own homepage or ask directly at the reception for a free room. Because I didn't want to discuss endlessly and let me lose my holidays, I paid the higher price as it was at Booking.com. For us it is clear, we will never visit this hotel again. Good service and fair to the guests is something very different.

Classic, Swiss hotel with a wonderful garden for breakfast, breathtaking views on the local mountains, and calming wellness area. The rooms could use a modernization however they are spacious and provide all needed amenities for a weekend getaway. Restaurant was delicious but the star of the show was the bartender, Alex I believe. He was wonderful and brought us so many wonderful creations. The only downside was that it felt like we came during a time with a lot of staff changes as in the restaurant service felt slightly confused. Everything turned out well in the end but there were 1-2 moments which could have been avoided with good communication. All in all, beautiful location, wonderful cocktails and wine, atmosphere very relaxing. I would recommend Hotel Adula for a weekend getaway in the Alps, especially as a couple.