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My husband and I recently spent 2 nights at Hotel Waldhaus during a two week hiking trip around Switzerland and we loved our experience! First, the property is lovely, well-styled, and well maintained. We were in a balcony room with an amazing view of the mountains. Our room was ready early (which was great after our hike from Grindelwald), it was nicely appointed, and very clean. We were on the 2nd floor which had a huge shared balcony with absolutely stunning views. Second, every single staff member we encountered was incredibly nice, kind, welcoming, and genuinely interested in making our stay special. I wish I had written down all their names so I could mention them individually (for some reason I thought I’d remember even though we stayed at 8 different places on this trip). You can tell this is a good work environment because of the staff’s outstandingly pleasant attitude. One person we interacted regularly with was Lorenzo, who took extraordinarily good care of us. Third, the FOOD! Both nights we took the fixed dinner menu and both nights were fantastic. I would consider the meals “special occasion” meals, that’s how good it the food was. The service was attentive and knowledgeable, great wine selection. During the meal Lorenzo and Joshua (a member of the family that owns/runs the restaurant) stopped by to chat with us about our day, our stay, answer any questions, and make sure everything was as expected with our experience. And it wasn’t “forced” attention - - it was comfortable and natural, and they both were genuinely interested in talking with us and ensuring that our entire experience was outstanding! I’m smiling just writing this review because it’s bringing back good memories! Thank you Waldhaus team for a wonderful stay!

Inauspicious from the outside, but what the hell! We were only looking for a place to be together en famille for one night before Christmas. On entering the hotel (slightly slithery in the snow on the way down to the entrance, be careful), I was immediately struck be the warmth and friendliness of the welcome. It was casual, easy-going and friendly - all smiles and cheer. The rooms were perfectly adequate: spacious and tapestried with a sort of funky medieval battenening, designed to feel like a 3* suit (could have slept three); and beds comfortable. I didn't check to see if there was a mini-bar, but there was a TV (which I didn't switch on). There was was a little balcony which made me wish I still smoked and a small kitchen - in case you wanted to prepare your own food (I didn't). The restaurant offered only the one dish, the special: vegetarians and non-pork eaters beware, although also proposed t-bone steak. We had the roast pork and it was very good, excellent recommendations for Swiss wine (la Petite Arvine) and the Johannisberger was also very good. All in all, an address I wouldn't hesitate to return to.

I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.

Can enjoy the hotel hot spring, very clean, few people, quiet, comfortable, spacious, breakfast is more abundant, hot spring scenery is also ok, favorite is less people, but there are a lot of people in the town