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The location of the hotel is not good in a small village, it is convenient to transfer to the train at this station. Later, I went to Grindelwald, I don't feel too good, very noisy commercial atmosphere is too strong, recommend Mirren The Lauterbrunnen train station can be directly transferred to the cable car up the mountain, the scenery is too beautiful, and people are less comfortable. Hotel service is not good, the front desk is no one at the front desk for 15 minutes, no one cares for a long time. The first day to see the recommended restaurant is very good to go, at 6:30 by the window three tables empty said to be booked not to let the attitude is not so good, even at 8 o'clock in the evening, the husband is still empty. The next day I booked to eat, and I didn’t see any food recommended by the online review. I ordered other things and it was difficult to eat. There is a saying that a good breakfast.

I was uncertain about staying here as there were mixed reviews, but I am VERY glad I did. I extended my stay twice! I was upgraded to the ”chalet”, a modern adjacant building in chalet style, where I had a spacious room with everything one could want, including great views & a balcony. The breakfast buffet in the spacious dining room was excellent, a very full range & lots of choice - everything from hot bacon & eggs to a variety of cold meats & cheeses to cereals & a great coffee machine. Parking is spacious & free (rare in this area) Interlaken is an interesting destination - but you do pay for that!! Typically at least double the price I paid to stay here. As the hotel is about 1km from town, it is best to have a car here; or bikes; or enjoy walking.

The location of the hotel is farther from the train station than other hotels. The place is clean and tidy, and the breakfast has many varieties and features. It's a pity that I have to give a bad review on the service. I should check in at 3:00 pm, and I won't have a room until 4:00 pm. It is also different from the room pointed out 1 hour ago. We sat outside the door of the room to eat, took a cloth stool to put food on, and covered it with protection. But an old woman (it seems to be the owner of the hotel, who lives next door to our room) passed by, took two pieces of cloth and asked us to protect this stool 😳 During the period, we kept admonishing us not to eat outside the door (should be Eating in the garden) will stain the stool, and remind you not to eat in the room. The garbage in the room should be taken out of the trash can 15 meters away, because it will produce peculiar smell and affect the air quality of the room. during moving food. The drink poured down, and her complexion became even uglier. He reprimanded him again, saying that he destroyed the stool. This kind of service is really disgusting. We've stayed in hotels a lot, but have never met a hotel staff (or owner) like this. 100% not recommended, and the cost of living is not cheap. It is a really bad hotel stay experience. Highly not recommend as it doesn't match its high price with its service.

Nos alojamos tres noches porque su ubicación es perfecta para visitar la zona. El check-in se puede hacer automático en una caseta enfrente del hotel que es tipo motel-apartamento, sin recepción. Pero si hay algún problema un par de calles se encuentra el hotel con recepción donde te atienden perfectamente. La habitación es amplia y con un balcón con vistas al Jungfrau. Muy limpio y cómodo. Con kettle para preparate un café o té. El parking exterior en la parte de atrás con plazas suficientes. El desayuno muy correcto y la chica que lo atendió muy amable. En el hotel puedes recoger bono gratuito para transporte público que viene genial para visitar Interlaken sin coche. Tiene una pizzería (bastante cara como todo en Suiza) enfrente que viene muy bien para cenar o llevarte la pizza al balcón de la habitación. En definitiva fue una gran elección para conocer la zona en un pueblo encantador muchísimo más tranquilo que Interlaken.

Booked here as close to rail for mountains and town (10 minute walk), plus it looked quaint with good rooms. Price comparable with many as Switzerland is still most expensive country to visit in Europe, reflecting domestic high salaries (maybe 3x that of UK or France). Initial impression not great, as another elderly guest was rebuked at reception when she complained about stairs (a lot) and was told she should have read before booking, no offer to carry baggage. Sort of set the tone for us. A take it or leave it attitude to service? However, chap was polite with us, gave us keys basic ideas, and we paid, as asked, before even seeing room, another no no for us normally. We told him we'd not have breakfast next morning as we were on 1st train up into the mountains. Room turned out to be not that bad, shower room a bit of a pokey after thought. Spotted a nice sharp damaged base to mirror above water glasses, before we cut knuckles on it. Needs replacing. It is an old building, but somebody ought to nail some floorboards down after maybe doing some sound insulation between, as every step on floor above and round about is very very loud, meaning you sleep late and wake early. Some stains on carpet in various places. Having traveeled all day, we opted to eat first night at half board, but wine, coffee and water is all added on at £50!! 2nd night we ate out, and had an uneventful but noisy nights sleep in the creaky ship style room both evenings. Breakfast was good on 2nd morning, even some cooked bacon and eggs - good for Brits. On leaving, reception would not deduct the 2 breakfasts we didn't have, (and which we said on arrival we didn't want) from the meal ”extras” we did have and want (and which we thought would be included), which seemed highly unreasonable, if not totally intransigent and so left a feel of being pick pocketted, as their rooms and prices are not at the cheap end, nor top drawer as in photo on site. Dinner staff were impeccable, if a tad over attentive, the meal was also very good food, so no complaints there except at 40+ per person wine and coffee (and certainly water) should really be inclusive as is our experience most everywhere in France on priced ”menu” perhaps not en carte. So, not our happiest stop over ever, we felt like minor inconveniences at times, not entirely value for money, hence the average score. Probably would not go back.

We are a family of 4 and finding a room for 4 in Europe can be a challenge. Hotel Derby was perfect for our family, the room for 4 was a great set up. They managed to fill the room with many nice amenities you would find at a chain hotel. The breakfast was very good and they had a lot to offer. When I arrived my suitcase had cracked and I was so worried about making it for the remainder of the trip and the flight home to USA. I asked at the reception if they had any tape I could use, a few minutes later they brought me some duct tape and scissors so I could tape the crack in my suitcase. It was an absolute lifesaver. I got through the trip and made it home. They saved me from a potential disaster. Very much appreciated. You can expect great treatment if you stay here.