This hotel is too fond of it! The decoration of the hotel is very beautiful and the room can see the snowy mountains! The service staff was very good at night. It was like waiting for us to call out my name. I also prepared wine and tea as a welcome drink. Breakfast is delicious, although there are not many types, but the whole environment will make you enjoy it. I will book it next time and ask the front desk to tell you all kinds of information. The store that rents ski clothes downstairs will also give you a 10% discount.
Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter.
Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
I am very satisfied with the fact that I can see the Matterhorn from the balcony. The front desk was very considerate and sent it to the room. It also introduced various instructions in detail. There is a special welcome card and the facilities are complete. There are also chocolates of the same type as the Matterhorn in the refrigerator. You can take pictures and check in. There are various commercial streets. convenient
Outstanding
51 reviews
4.6/5
Price from
₹ 26,666
per night
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There is air conditioning! There is air conditioning! There is air conditioning!
haha summer is very important, finally do not wash open the window have bugs into the room
The room is very large, although living on 1/F, the terrace can see the top of Matterhorn 😛
The hotel has a free shuttle bus transfer station, remember to email the hotel, otherwise uphill and downhill even 8 minutes of road is exhausting
There is a coffee machine and refrigerator in the room Quite convenient
There was very little food to choose from for breakfast, there were two restaurants on the side, I booked the one at the bottom (-1st floor) for lamb, not so yum yum tho
For some reason at night d wood (the whole room is made of wood) sound, I was fine, my fiancé (heehee I was proposed to Zermatt!!!💍) easily woke up
Considering the location in Zermatt, I think this hotel is very good value for money.
If I come to Zermatt again, I will consider this hotel.
The information at the reception is also in Japanese.
Although it was a mountain view room, you cannot see the Matterhorn. There is a spa (sauna), but I did not use it.
Access from Zermatt station requires climbing a steep hill, so dragging a large suitcase was a bit of a challenge. The staff were kind and flexible with early morning check-out. The room was very spacious and clean, and the view from the balcony was amazing. The only amenities were body soap, but I brought my own shampoo and other items, so it wasn't a problem. The water pressure in the shower was also fine. I had a very comfortable stay. If I had more time, I would have liked to stay longer.
The hotel is a 4-star hotel, owned by the Julen family, which has four hotels and three restaurants in Zermatt. A piece of lambskin is provided on the outdoor chairs. The hotel has hot springs and saunas, but you have to go naked. I have never enjoyed men and women bathing and sauna together in Japan, but I have enjoyed it in Switzerland. I would feel embarrassed if I didn't go naked because everyone else was naked. The hotel's breakfast is very rich. You can squeeze orange juice yourself, and there are many kinds of dried meat, cheese and butter to choose from. You can also order omelets, fried eggs, waffles, etc. The boiled eggs are also cooked just right, and the yolk is runny. Be sure to drink Swiss milk and ask the waiter to provide hot milk, which is very fresh and rich in milk fragrance.
It is still a bit far from Zermatt Railway Station, especially when it snows on the road, I will give up the box and walk to the hotel, because I don't know where to go when I go to the half of the navigation, and I will take a taxi directly to the train station! It seems that no one will check in after 7 pm. If you need an email, you will send the door password to enter by yourself, but you can also forward the email to contact Trip.com customer service. Breakfast is still good! The room is actually quite general!
The front desk was very welcoming and there was someone there at midnight. The breakfast was very good. The view from the balcony was nice. It was very beautiful when the weather was good.
Everything is expensive in Switzerland. Compared to the price, the room was average.
This hotel is the best one in my 12-day trip in Switzerland. The details of the hotel are very good. The minibar in the room is free, there is beer bubble water, etc. The room is large and can be used for extra beds. There are some hot foods outside, which are included in the room rate. It is a very careful hotel. There are many things to send, chocolate, special drinks, sweets, etc. Many details can reflect that this is a high-powered hotel, although the hotel is Half-mountain, but it does not affect travel at all. There is a hotel bus transfer to and from the train station, and the hotel has a direct elevator to the foot of the mountain. The elevator is the entrance to the rothorn, very good!
Outstanding
27 reviews
4.6/5
Price from
₹ 84,290
per night
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Latest Reviews for Zermatt hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.7/5
Outstanding
AAnonymous UserMy recent stay at Hotel Parnass in Zermatt was nothing short of delightful. From the moment I arrived, the staff at the reception set the tone with her exceptional friendliness and patience, making me feel instantly at home. I had a similar experience with the staff on the night shift.
The hotel’s location is a standout feature. It’s just a 3-minute walk to the supermarket and a 5-minute stroll to the main street, where you’ll find a variety of shops and restaurants. For nature enthusiasts, the iconic Matterhorn viewpoint is a mere 20-minute walk (and climb) away.
The room was a cozy haven, perfectly insulated from the cold without ever feeling stuffy. I especially appreciated the heated shower rack, which kept my towel warm – a small but thoughtful touch. However, the bathroom is on the smaller side, which might be a tight fit for taller individuals.
Breakfast was a pleasant surprise. While simple, the variety offered made it feel sumptuous. The yoghurt stood out, and the availability of fresh fruits added a refreshing touch.
Being an older establishment, you might notice the occasional sound of water running through the pipes or the mechanical hum of the lift – a minor trade-off for the hotel’s character and charm.
Despite these quirks, Hotel Parnass has won me over. It’s an easy choice for a return visit to Zermatt, offering a warm, well-located, and comfortable stay.
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
XXiaolinyaoshunliLet's talk about the advantages first: a great view of the Matterhorn, you can see it from the terrace, and you can also see it when you have breakfast in the restaurant, the view is very good. The room is about 10 minutes' walk from the train station, and it's still a bit hard to drag the suitcase, but there is a free taxi when you check out and go to the station~
The other feeling is that the room is so small... There are few types of breakfast, especially after staying at sunstar, the difference in breakfast is a bit obvious. In addition, the main door is a bit difficult to find, you have to go up a few stairs and walk through a corridor to get there. I was so tired when I arrived in Zermatt that day, and it was painful to carry the luggage up the stairs.
In short, the recommendation index is three and a half stars.
GGuest UserThe best hotel I have ever stayed in during my trip to Switzerland. Take the train from zermtt and get off at Riffleberg station. After informing the hotel front desk in advance, someone will help you with your luggage. The reservation includes two meals, and the food is good. The main reason is that the scenery is really worth it, plus there are hot springs and saunas, which are very comfortable and comfortable. I recommend it as your first choice when visiting Zermatt. And after staying at this hotel, you don’t need to take a bus to the mountaintop station, because the scenery at the mountaintop station is not as good as the scenery at the hotel. I personally tested it.
SShih Yuin ChewFirst of all, this place look MUCH better than the pictures. The whole building is new and well furnished instead of the rundown look on the booking website.
And the bed is comfy and new. You just have to make your own bed: mattress, pillow and quilt. Locker is spacious too, with partition and hanger.
I love how espresso/cappucino is free flow in the breakfast. And the breakfast has a good variety tho basic: different cheeses/ham, breads, jams etc, enough to keep me not bored for two nights.
The staffs at reception were mostly helpful and vibrant in personality as well.
There are fridge in the dining room too, which is a very important feature for guests staying in youth hostel. Because saving on food is one of the major reasons guests stay in youth hostel.
Another good thing is free luggage storage before check-in and after check-out.
That said, there are two huge problem with the hostel: one, the charger in the room. Because the socket is facing down, if one’s using heavy adapter and, even worse, along with a big charger, it’s almost certain to fall. And there’s only one socket on the wall. I was lucky for the 2nd night to switch to that bed, else I had to spend a good 1-2 hours in common area to have my phone/laptop etc charged. To me it’s a design that serves almost no purpose and even arguably insensitive to international traveler. Not sure how they’re gonna fix it for other travelers, but charging is almost #1 travelling need for travelers.
The 2nd issue was with the bathroom on the top floor. The automatic light went off way too quickly, and it’s barely sensitive to motion when you’re in the shower cubicle. You have to open the door, and reach your hands out to have it turned back on, when everything is pitch dark. Many including me had talked about it, but no effective action was taken.
P/S: From this place to Gornergrat, you have two stations to choose from: Zermatt or Findelbach, the latter is closer and 3.5CHF cheaper, but at the cost of more demanding uphill climbing.
GGuest UserThe hotel is located in the best location walkable from the Zermatt main station easy to find food and drinks, close to coop and the hotel have nice terrace in front that u can sit for people watching our room had nice view of
matterhorn comfortable bed. With moon roof
DDebs2905I was there for just one night but absolutely loved my stay. I was a bit skeptical at first as it was a shared bathroom but it was always squeaky clean. The location is a winner. I could see the Matterhorn from my balcony. The station is just a short walk away. The rooms are super cosy and comfortable.
HHong AVery amazed by the level of automation in the hotel! Check-in was seamless even though it was just an iPad. We needed to pay a tourist tax via an online link prior to arrival but we were abit wary given the number of online scams nowadays - perhaps it’ll be better to charge everything up front?
There was free coffee available as well, which was a huge plus. The room was amazing, spotlessly clean, sufficiently big, had a balcony, comfortable bed. One of the staff (a guy) allowed us to put our luggage in the room early even though we could only encode our card after 3pm. He even helped us make a reservation at Du Pont as we didn’t have a Swiss number, thanks very much!
The hotel is a 10min walk from the main train station, though there are free buses which can shorten the journey. We just walked as it was faster.
We were in Swiss for 2 weeks and this hotel is definitely the best accommodation we had - for a very good price as well!
GGuest user123Initially I was a bit apprehensive about this hotel based on reviews but it was a good stay!! Great value for Zermatt! Walking distance about 10 mins from Zermatt station, on shopping street. Toilets and stairway up a bit small but ok for us. Luckily we were located on first floor so didn’t have to climb up too many stairs with our luggage. There’s a pizzeria below. Things to note: didn’t see a bin ( only a small one in toilet) so maybe bring your own plastic bag for a bin as well as room slippers.
Place was clean! However there’s some loud music that played even in the wee hours of the night like 3am, so if you are a light sleeper, you might need to put on some ear plugs to muffle the noise out. Nonetheless, A huge thank you for the stay. Convenient, Breakfast was awesome, simple spread but very heartwarming and the coffee was the most delicious I’ve had. It was the Easter weekend so there’s pretty Easter eggs for breakfast too! The lady owner was lovely and check in and check out was very easy and seamless. We stayed for a night and would recommend this place.
Whether you are travelling for business or vacation, an internet connection is a must for your trip. Hotel Alpina, Hotel Alphubel and Zermatt Youth Hostel are popular hotels with free Wi-Fi.
Is Zermatt pet-friendly?
Alpenlodge allows pets. Take your pets with you during your stay!