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"Location is at the far end of the town from the train station but there's free E bus around. Check in is seamless as instruction is clear No air-conditioning in the room as you can only open the windows to rely the cold wind"

"Exceeded our expectations! As a family of three, we booked a mountain-view suite on the top floor. With a pull-out sofa bed in addition to the main double bed, it could easily accommodate four people! Plus, it boasts a balcony with direct Matterhorn views and a comfy swing chair, perfect for taking in the panoramic town scenery. Absolutely fantastic! While the furniture isn't brand-new or ultra-modern, and there's no air conditioning, that seems to be the norm across Zermatt. We had a very comfortable stay! The price was also very reasonable, especially compared to the high rates we encountered in previous cities (perhaps due to the 2025 Women's Euro, as big city hotels were pricey). It felt like excellent value for money! The hotel's location is great, only about 400 meters from the train station – a leisurely stroll of less than ten minutes. Oh, and the front desk staff were incredibly friendly and attentive to every detail. My broken English was absolutely no barrier to communication! :)"

"The location was excellent, just near Zermatt Bahnhof and easily accessible from most places. The room came with a balcony overlooking the mountains, offering a stunning view — we even watched black neck sheep while enjoying our dinner and coffee. The stay was comfortable overall, though note that no amenities like toothbrushes or shavers were provided. Breakfast offered a decent spread of continental options with limited hot food, but the croissants were especially commendable."

"The room was spacious and relatively clean. The only downside was having to check in and out at the hotel across the street. The location was very convenient, close to the train station, and about a 15-minute walk to the viewpoint."

"It was a bit difficult to get to the hostel as it is on a hill and not very close to the train station. But overall not a bad place for a budget stay at zermatt. Views from the hostel is beautiful."

"SO BEAUTIFUL & we got a free upgrade upon arrival..🥹 Nice view, high level & super cosy environment, HUGE ROOM!! Would love to stay here again the next time I visit!"

"Beautiful place , neat to the train station ( less than 5 min walk ) the service was good. Very clean . Very comfortable ."

"The room was small but cosy, though the value didn’t match the price. It was uncomfortably hot despite our attempts to adjust the temperature, affecting our overall comfort. Breakfast was simple and could be improved. However, John was professional and provided excellent service, which was a highlight of our experience. While there were positives, the stay didn’t fully meet expectations."

"The place is clean. Location is about 10-15 mins walk from station. There are about 5 steps to climb even though there is a small lift, reach to every level. The view is nice."

"I stayed for one night on my honeymoon, but what in the world I was so embarrassed by how they decorated it🫣 I was so touched! The weather was good, so the Matterhorn view was really good, just like in the picture I saw the night view and the Golden Horn, so I had a fulfilling day! The room facilities were spacious and clean, so it was good, (I think the bathroom is important, so the bathroom is in good condition) I recommend it if you want to see the Horn view (the downside is that it's uphill while dragging a carrier.. You have to work hard for the view)"