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Location, location, location. This Radisson has a million dollar view, hands down. It’s location in this part of Chile puts it in a true paradise. My husband and I stayed here the first week of January 2023 and had a fabulous experience. The staff was very welcoming and accommodating. We ate several meals in the restaurants and enjoyed the breakfast buffet with eggs to order every day. The buffet is not an American style breakfast, it is a European style breakfast. This being Chile, the fruits and vegetables were delicious. Added delights were the fresh squeezed orange juice and Café con leche 💕 Traveling in a pandemic world, means that you do need to address things such as housekeeping when you check into a facility to let them know how often and when you would like your housekeeping. Our room was impeccably clean, but it did seem that the facility was short staffed, especially for housekeeping personnel. (This occurrence is a common one traveling internationally.) We did purchase our room through our local travel agent, and as such the rate we paid was well below the advertised rate at check in. Frankly, for the location and included amenities, either rate was well in line with comparable hotels around the world. This coast of Chile is a wonderful treasure, and this Radisson staff was very helpful, friendly and accommodating. I am sorry to read others did not have as positive experience as we did. I can’t say enough good things about our experience. We had a delightful time, and hope to return.

The hotel is very comfortable and comfortable and is very comfortable and comfortable. We had problems with the microwave and they changed it immediately, and any maintenance thing they fix it. If I think they could invest more in building maintenance. The negative: bad odours (not always) because it is right in front of the sea wolfs. The hotel is very comfortable and very comfortable and very comfortable. Also, the cars remain outside, the same hotel puts shafts on the wheels and gives you a barrier to put the driver's wheel and the same hotel staff make rounds to care for the vehicles. I recommend it , but we need to take these things into account.

I am a Captain with a global US airline and stay in a LOT of hotels. Every week. The Pullman in Viña is an absolute gem. I am ready to say this is one of the best hotels Ive ever stayed in. For a few reasons. First of course are the rooms. As somebody commented recently they are a little on the small side but very clean, modern and the linens are deliciously comfortable!!! The A/C works beautifully as well. Next is the building in general. It’s new construction, has a very tasteful lobby and a wonderful bar/restaurant area. We stayed three nights. On two of those nights I had a wonderful nightcap of Chilean Carmenere wine (grape varietal) at the bar area. The bar has lots of very comfy couches and chairs to relax in! It’s a small detail, but the lobby has an incredible streaming music playlist. I used Shazam to identify and buy two or three songs that were good enough to be added to my collection! Another detail, but the art on the walls is just wonderful. It consists mainly of pencil and pen and ink drawings, all in black-and-white. Fits in perfectly with the decor and feel of the lobby. Very important: The staff is simply incredible!!! Every single interaction was wonderful, and the front desk speaks perfect English. They helped my travel companion in setting up tours, and even gave us her subway MetroCard so we wouldn’t have to spend two dollars buying the initial card at the station. They also helped my friend out with a friendly pharmacy that helped her out with a case of pinkeye. Pretty much everybody you encounter here is incredibly friendly and helpful. It DOES make a difference! The last item that makes Pullman super special is the location. It’s in the soft chewy center of Viña Del Mar, and it’s hard to describe how many world class restaurants there are within a quarter to a half mile walking distance of the hotel. Try Ilo Mapu (pronounced Eelō mah-poo) for a lesson in native Chilean anthropology and amazing food from the Mapuche people. (6 Norte No. 228 just west of 5 Poniente) The Pumay (under Williche in Main Courses) will make you feel like Antony Bourdain discovering something quite amazing. Also try the blueberry/blackberry Pisco Sour. Anthony would be proud of you. The area surrounding the hotel is upscale and heavily populated by the professional class. All the restaurants cater to this clientele. Think NYC upper west side, Marin County, North Scottsdale, West University in Houston, etc. There are some good wineries just to the west of Viña Del Mar, and of course you have to see Valparaiso and run up to the beaches just north of Viña as well. (Concón, etc.) The Pullman serves an absolutely perfect base of operations. 5 stars for sure.