I want start by saying this hotel is beautiful and is worth visiting for the rooftop bar and the chic style. I quarantined here for 5 days in April. The rooms were clean and food was mostly good. The staff wasn’t very welcoming at first. I was exhausted and overwhelmed with everything that was going on with the pandemic. You would think they would be kind and try to get you into a room. I had a paid reservation here for at least 5 hours before I arrived. This was a last minute thing for every traveller that day. The staff member on duty waited about 3 hours to finally assign us a room. The excuse was that the reservation didn’t come through yet, which made no sense. I see people going through the same thing as us checked in already. I didn’t understand the concept of making a paying customer wait in the lobby for hours. He should have checked us right in and took care of it then, everyone would have been happy. At check out I gave my cc details once again and they handed me my deposit back. Later on that week everyday Im getting emails from the same staff member claiming it wasn’t paid. I had no idea what was going on. I also sent them a bank transfer after the fact since there cc machine wasn’t taking our credit cards. Which wasn’t our fault! They need to communicate better and accommodate guests better.
This hotel stay was arranged by Silversea following a cruise from Guayaquil to Valparaiso, with return flights from Santiago. Our room was comfortable; food, wines and service in the restaurant were generally excellent. We had a late-evening flight out of Santiago, so the hotel folks graciously let us stay in our room until 3:00 p.m. If back in Santiago, we'll definitely consider staying here again.
With a stay at The Place in Santiago (Las Condes), you'll be within a 5-minute drive of Costanera Center and Parque Arauco Mall. This aparthotel is 4.9 mi (7.9 km) from Santa Lucia Hill and 5.2 mi (8.3 km) from Medical Center Hospital Worker.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This aparthotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This aparthotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Excellent
57 reviews
4.5/5
Price from
₹ 9,918
per night
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No room service at all , that's too bad !!!!!! Not many towels Good product for shower ( shampoo, conditioner, etc ok) No heating in dining for breakfast, freezing !!! There is no swimming pool If you want to use a spa service you have to ask somebody from outside, there is no t one available in the hotel
Both for business trip and to meet Santiago is very spectacular, since it is in the business center and close to subtle and collective stations. The rooms are very good!! It has to cook and freezer. Very nice everything!!
O hotel é excelente! Fiquei um pouco cautelosa com avaliações que vi sobre o hotel precisar de melhorias, sobre ter cheiro de mofo... Mas, as acomodações são excelentes, a localização é ótima e os profissionais são muito atenciosos. Não só recomendo como voltaria.
We booked a double room on Ctrip, and my friend and parents booked a one-bedroom on Booking. The hotel front desk was very considerate and helped the five of us to arrange a suite (one door into the room, two rooms facing each other on the left and right). Our room had a microwave, and my friend's room could also cook, with a balcony and a nice view.
Excellent option at just a few minutes from Sky Costanera. I stayed at the stay for a week in July 2024 and would recommend closed eyes services. The service is the high point of the Stay, all the staff are very educated and ready to help with anything, from the reception staff to the general service team. Although some furniture in the apartment were a little old, it was complete and ready for all our needs, and of the few things we need (flacon opener and dust aspirator) the reception was promptly provided. Breakfast served in another building (less than two minutes walk) is tired and contains several options for vegans and people with food restrictions. In addition, they request the previous day, they provide lunches to be taken to the tours that start early. The only improvement I would recommend for the team is the sending of clearer instructions on check in, which is made in another building. As we didn't know where to check in, we were walking with our morning bags in the complex team until we found the 24-hour reception
Andrea非常热情,她帮我们预定了去瓦尔帕莱索的旅行团,我们已经来不及预定了,但是她延长了工作时间来帮助我们处理这个情况,我们非常感激。 Andrea is very enthusiastic,she helps us to order the tour group to valparaiso,it is too late for us to order ,but she extend her working time to help us to handle this situation,we are very appreciate.
61 reviews
3.8/5
Price from
₹ 7,827
per night
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4.7/5
Outstanding
GGuest UserGood morning, first of all, I would like say good things about the Doubletree Hilton Vitacura, was a great hotel, good location and close to the Mall and good restaurants around. Me and my 2 sisters and my mother stayed from 28/05 until 04/06 in the hotel and we were very proud with the service, all the employees were very friendly and helpful. Rooms were very comfortable and affordable. Breakfast was the best part, which offered lots of options cold and hot buffet for everyone and specially for the waiter Leonardo and everyone else that gave us a good service and was very good. I would really love to thank everyone from the hotel Concierge, Breakfast Team, Housekeeping, Front Desk people and we had a wonderful time. I recommend this hotel and hope to see u guys next time.
GGuest UserIt belongs to the good environment. I stayed for one night. I got up the next morning and stopped the water. There was no way to wash. There was no washing machine. There was a kitchen. There were few vacancies. I couldn't book it.
GGuest UserThere was a disjoint between the restaurant and hotel. System needs improvement. No wardrobe in room surprised me. Good beds. Room in average condition. It took 25 minutes to check out (no waiting that’s simply the time it took for what should have been a simple admin procedure). People are very nice they just need improved operating processes.
GGuest UserEl hotel es muy bonito y tranquilo. El personal es increíble y siempre dispuesto a ayudar. Destacó sobre todo la amabilidad y atención de Eduardo. El restaurante es un imperdible ya que la comida está bien hecha y el desayuno vale la pena.
GGuest UserThe stolen hotel money should be an interruption to the health of the aunt. The front desk manager is a gentleman. After communicating with the hotel many times, the hotel is still in charge of the hotel. Responsible for the lost money was returned to us during the communication. Speaking Western languages during the communication almost improved my oral communication ability.