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I took my children out during the summer vacation. In July, I came to Qinghai for the first time. I had no experience. I don’t know if there is no air conditioning in the hotel. Although Qinghai is not too hot, this hotel is really hot in the west. I changed to a room that is not sun-dried. It’s still hot. I said that I was really hot. It is estimated that even my rural mother felt hot. My husband said that I knew I would go to the car to turn on the air conditioner and sleep, and I had to drive to other places the next day. Then, the front desk said, sorry, we have no air conditioning, no fan. I made do for one night, didn't sleep all night, and left early the next morning. Never live for the second time! Never!

前台冷冰冰的，我主動説“你好”還是沒有反應，看她一副無精打采的樣子，也許是身體不適吧。 大堂牆上掛着國家旅遊飯店三顆星，大堂電梯走廊房間衞生間等硬件設施都配得上三星級標準。 酒店位於市中心，出門不遠就有超市餐飲。 院內有免費停車場。 攜程訂單含雙早餐，前台説廚房國慶放假不提供早餐，難以置信。房間內有味。淋浴房三塊玻璃衹剩下一塊，三分之二敞開。 硬件不錯，服務不好。

The attitude at the front desk during check-in and check-out was very good, and they did their best to help and praise anyone who needed help. There is breakfast, but I didn't go and heard from my family that it needs to be improved. The room is large enough, soundproofed, and the windows have good ventilation. Eating, shopping, and night markets nearby are convenient, and prices are not high.

Overall satisfied. But some staffs have poor service awareness and attitude. According to the front desk, we can order food on the second or third floor. We went to the third floor to order food. A lady came over and said we should go to the fourth floor. When we got to the fourth floor, she handed us the menu. After we ordered the food, she took the menu and left. Until a young man brought the food, she also put the bowls and chopsticks away and left. She only said two sentences in the whole process, a total of a few words, and never showed up again and had no expression on her face. We felt a little uncomfortable during this meal. In comparison, the next day when we had breakfast, another girl serving in the restaurant was very good. After saying hello, she helped us open each dish box one by one. After we put the dish in, she closed the lid and helped us open the next one. After the operation, when there were no other guests, she stood or squatted on the side to wait, which was commendable.

The room is clean and tidy, the front desk service attitude is good, the surrounding environment is good, parking is very convenient in the hotel yard, you can also charge, the breakfast is simple and hygienic, the hotel is a bit remote, the bathroom is not separated from the wet and dry areas, but it is already very good in Gonghe