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A great place to rest, good attention, excellent service. Several of our business clients have stayed there and have left very good comments, highlighting its good conditions. Its location is excellent.

EXCELENTE HABITACION Y C OMODIDA LA UBICACION DEL HOTEL ES MUY BUENA, EL DESAYUNO MUY BIEN BALANCEADO Y NUTRITIVO, EN BUEN TERMINO DE TEMPERATURA Y COCION, LA AMABILIDAD DEL PERSONAL ES MUY BUENA Y LOS ESPACIOS COMUNES DENTRO DEL HOTEL SE ENCUENTRAN BIEN ILUMINADOS E IDENTIFICADOS

We visited Termales El Otono last week. It was a great experience. The hotel is down a paved road in a beautiful valley. The premises are secure and gated. They only admit registered guests. The hotel reception is adjacent to the car park. Checkin was a breeze and they assist with luggage. The ”luxury” bloq at the hotel is brand new. The bedding is really comfortable and go for the rooms with a view. We had 3019. The rooms are at the rear of the property with an unobstructed view for the outside rooms. It is very quiet and the bathroom is very nice. The room did not have a safe, but you don't need it on the property with the high end clientele and family. They give you one large towel per person that you exchange at reception when needed. There are three pool areas with three different temperatures of water. The water is alkaline and very relaxing. The pools go from warm to HOT. The occupancy is such that even when busy there is plenty of space. The food in the restaurant is very good. We had one maintenance issue with the AC control and they sent a tech to reset the keypad immediately. They were very responsive to our every need! The older habitations are casitas that cater to families and are well located. Some have fireplaces and private hot tubs. The facility is very nice and relaxing. I would definitely go back and prefer it over Termales Santa Rosa de Cabal which we also visited on this trip. The two hotels are very different environments and both are comfortable. Otono has a much higher end feel to it and we preferred the termales there. If you are driving, take the opportunity to visit Plaza Bolivar/Principal in Manizales coming or going and take in the view over lunch. Car parks are only a couple of blocks from the square. On the road into the resort there is both a pharmacy and supermarket for any provisions you may want. The hotel did not object to an ice chest with supplies and assisted with it and the luggage. Tip, at the first round about past the supermarket you can take a right and the community has a ***** of store and restaurants for any supplies or clothing you might need. We had to buy a jacket as it was cooler on the day of our arrival. I give the resort at 100%. Realize you are in Colombia and visiting a resort that caters to high end Colombian travelers and enjoy!

I came to Manizales on a business trip and the Quo was recommended as it was within 15 minutes of where I needed to be for work meetings. This was my first trip to Colombia and the QUO hotel did not disappoint! At first I was concerned about the lack of climate control but it was not an issue. Another person traveling with us gets cold very easily and he was griping but the rest of our party found it quite comfortable. It felt weird to sleep with the windows open but we quickly adjusted and they can put a fan in your room if you want one. I was pleasantly surprised that our room had a full kitchen and sitting area. It was spotless, well maintained and modern. The property is conveniently located right across the street from a small supermarket that has everything you might need from snacks, bottled water to liquor. The hotel Wi-Fi was fast and we had no problem streaming on our laptop. I will point out that there was no way to either mirror screen or hook up to the tv via HDMI. This was important for us as we had recently started learning Spanish and wanted to stream US television. Breakfast included in the room rate and had good options. The front desk staff was very friendly and helpful in organizing who went into the various room types. Overall, a fantastic stay and my husband and I cannot wait to travel back and explore more of what Manizales has to offer.