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Excellent location, good food and the staff of the bar and kitchen. We were not able to take a boat trip through the climate and they wanted to pay half of the cost.

I have to say that the price of the ordinary room is super high. He is located on the edge of the volcano and the volcanic lake. The staff at the front desk are very warm and patient. The view of the infinity pool is also invincible nearby. 11. When we lived on the 16th, I loved his balcony and sat on the bench to enjoy a few days of isolation, but I suggested that friends with a relatively high living environment choose the hotel's exquisite suites. The bathroom in the ordinary room is a bit cramped and there is no refrigerator and hair dryer. Breakfast is fixed type 1, there are not many choices, fruit has a small piece of pineapple, a small piece of watermelon and papaya is very small, we asked for one more fruit on the first day but charged 2 knives the next day. Because the restaurant under the mountain is about one kilometer away, we still used dinner in the restaurant and the taste was good.

Nos encantó tanto por la ubicación a los pies del volcán Arenal ,,sus vistas,,,y por sus servicios su gente y la comodidad del hotel !! VOLVERÍAMOS !! Hay animales ,,caminatas ,,cascadas ,algún puente colgante un observatorio para subir tipo mirador !! No nos hubiéramos ido. !! La comida y el desayuno excelente !! Allí vimos también la rana de colores tan famosa en Costa Rica !!

I visited the hotel for 3 nights with my wife. What an amazing experience we had! The couples rooms are extremely private, with an outdoor shower and a private jacuzzi on the balcony....the balcony is completely surrounded by deep forest, so its 100% private. Rooms have a a direct view of the volcano and the jungle. Its honestly impossible not to relax in this hotel. My only caveats about this hotel are the following: 1) There is a price to pay for sleeping in the middle of the jungle - the place is ~20 minutes away from town were all the restaurants and main attractions are...so either have a car, or be prepared to spend a bunch of money on cabs and arranges transportation 2) The breakfast options are not great, this is the only bad thing i have to say about the hotel experience. You will have basically the same limited options each morning 3) The path to the rooms is quite hilly - people with mobility issues might have a challenging experience (although the hotel personnel is EXTREMELY accommodating, and they have golf carts available to move you around). Thus, there is a very viable solution for people with limited mobility...just do consider the situation when booking. Overall, we had an amazing experience and would definitively recommend it!

My husband and I visited here 15 years ago. We loved it so much that we brought our entire family of 15 here to experience the area and this incredible lodge. The lodge is an authentic open air design with beautiful wood timbers. The pool and hot tubs have great views. We rented the chalets that have a majestic view of the volcano. To awaken to that view is spiritual! The owners are lovely and most accommodating. Freddy trained in Culinary School in France so every meal was exceptional. His wife is lovely….she embodies the spirit of Arenal Lodge. I cannot say enough about the staff at Arenal Lodge. They are very eager to please and friendly. There is no way to describe the setting for this lodge. The rainforest adorns it and becomes part of it. We had children with us and they were welcomed to entertain themselves with board games, fusball and pool. This experience is just what I dreamed of when returning with our family!