Search Best Hotels in Bad Neustadt an der Saale

My husband and I spent 2 nights at the Castle Hotel because we were in the region in a seminar about the weekend. The first impression was good. The hotel is very well maintained and the rooms are very modern and optical it was exactly after a taste. The only manco in the room was the lack of air conditioning, as the wall is quite old and thick, it was to bear. For us it would be too warm in the room in the high summer but yet. At the check-in we were only about 10 minutes at the reception. We sounded and called, but no one came. Then we went to a restaurant and searched for a responsible. But this did work overloaded and didn't explain anything to the hotel. Even after the room number we had to ask. She gave us a note with information about the hotel and a questionary of satisfaction. In the room I noticed that that was the guest's questioning table before us, already filled in. When we then came back from our training in the afternoon, our room was not made. You had and seems to just forget. Breakfast in the hotel was delicious, but the selection was not excessive. However, the staff was completely overloaded. The bread, butter and coating were always empty and were filled only after request, although there were enough staff, but they simply did not act carefully. Egg food also lasted forever. All in Allen was okay, but in relation to the high price and the fact that it was a 4-Sterne-Haus, we were a little disappointed. Because there is simply the expectation level higher.

小鎮特別安靜，吃完晚飯走走是很不錯

Very large hotel complex with huge indoor pool. Rooms are extremely overheated (seems common in Germany) but ours thankfully had giant sliding door onto a balcony so we could cool things down. Very clean, large room, comfortable bed with non-feather pillows (yay). No toiletries provided except all-in-one squeezy bottle of shampoo/body wash, again seems common in Germany but no conditioner makes hair terrible! Breakfast was included with our room, a very extensive buffet selection including omelettes made to order. Swimming pool was amazing! Apparently there’s 2 different pool areas with different water temperatures- we chose to use the 30deg pool area which has grottos, spas, saunas, a bar and an outside part where it was refreshing to have your head & arms out in 7deg cold & the rest of you in the warm 30deg water! Perfect location to walk to the many wonderful shops & restaurants of the main tourist area.

Super Service. Super Frühstück. Wir hatten auch ein sehr schönes Zimmer innen ist das Hotel total neu renoviert und modern eingerichtet. Der Service in der Bar war sehr gut und die Preise für eine Bar moderat. Wir werden sieweiter empfehlen!

The most important thing when you book a night at any hotel is to get a good night’s sleep. And when it’s 35 degrees outside and you check in to a room with no air conditioning or fans provided, it’s just not acceptable. The temperature in our bedroom was 32 degrees making it impossible to sleep until the temperature starting dropping around 2am. Apart from the lack of sleep the hotel was ok, a bit outdated, but ok service. Food in restaurant was very traditional German and quite expensive, but tasted ok.

On the journey from the Gardasee to northern Germany we searched for a hotel on our way and we liked the website of the Cup Vitalis. Unfortunately, what came after was not so beautiful. At the beginning we were called a wrong night price (30,00 euros too high), only after multiple requests were called the correct price. Then we received the room card, unfortunately the room was not made at all, so returned to the reception where we didn't believe. Only after we asked to accompany us to the room we were believed and we received another room. Since we were on the way for a few hours and hungry, we went to the ”Restaurant Floor”. It was built a buffet as you might find it in the Altersheim, it looked terrible. We (59 and 53 years old) have significantly reduced the average age in the hotel, there are only old hotel guests. However, we visited the other restaurant (a la Carte Food) and ordered it because we had no longer a wish to go to the city. The food was terrible. As a finished menu. Furry. We were told that this table is also available for breakfast, we did it, and breakfast was not in line with our expectations, we could do this even further, but do not want to act insulting. Concluded: Rooms good! Reception: Unable! Eating: bad! Also, you should have written on the website that it is an older hotel, i.e. age average felt 75+