Search Best Hotels in Bergneustadt

We have been guests at the Phönix Hotel many times. Due to the Corona period, however, the last visit was about a year and a half ago. In the last reviews, the hotel received a very good and an excellent rating from me. The Corona rules were adhered to very well. Even if, despite 2G+, an additional daily PCR test is required for the sauna area, I think it is absolutely right and important. The staff were very friendly. The evening menu has changed. My ribeye steak and my wife's Phönix beef burger were very good. The rooms were clean as usual. I would like to criticize the following: In the past, hot water for teas and cold water were available in the sauna area. I would understand the Corona-related omission if there were not still stacks of disposable cups and the mouthwash provided in the toilets, as well as the breakfast buffet, where everyone touches every spoon, fork or carafe at the buffet. Saving at the wrong end!? Still new to me; My coffee is still brought to my table. If you want a cappuccino or latte macchiato, you have to pay a full €2.90 or €3.60. Let's be honest: with the additional cost of 10-20 cents per portion in the retail price, perhaps an additional cost of 50 cents for each breakfast cappuccino ordered would be enough. I have absolutely nothing against the double room price becoming €10-20 more expensive due to Corona, but little things like this are noticeable. The management should think more about this, as they are certainly only acting from the outside. It is certainly not inviting if you are still sitting comfortably at the bar after eating and after 9 p.m. it is already being cleaned in bright light. In my opinion, I don't see any faults with the staff, rather with the management..... What a shame! One last tip: you shouldn't roll the full garbage containers in front of the entrance area at the weekend when the garbage is collected on Mondays. It doesn't look particularly inviting when you look out the window at breakfast. 😉

It started already at the arrival - the hotel is so new that no navi knows it exactly. If there is no other problem, but there are no signs on the ground, so we had to park on the wrong parking site and then have to repark after check-in. The hotel's parking site has a combined entry. - and exit, but only after exit appears due to the position of the barrier and the missing shield. The hotel is still a stack of building materials left the entrance - you will find out in the hotel that the fitness sound mentioned on the homepage is not yet complete. The rooms are great, everything is new, the bathroom is really big and skillful. There is really abundant stick here. But then there are details that are damaged and incomprehensible: the reading lamps on the bed, or especially their switches are too high to reach those out of the bed. At the entrance of the room there is a - bright lamp - which is turned on by the movement device. Disadvantage: When you have to turn on a cloud at night, it is triggered and blinded. Then it lights a feeling eternity. The breakfast was all right.

Very nice hotel. 1. The room is very clean. Although the facilities are not the most advanced, they feel comfortable and convenient. The bathroom only has a shower, but the water temperature is very good, and the entire bathroom is very clean. A free bottle of mineral water is provided in the room. 2. Breakfast is full, there are different kinds of bread pastry, different kinds of cheese and sausage, various flavors of coffee and tea, different flavors of juice, you can also squeeze fresh orange juice, and so on. 3. The front desk of the hotel is very small, connected with the bar. We arrived at 7 o'clock in the evening. Many people stood there to drink, very lively. The German guy at the front desk is very good at service. We asked for directions. He offered to book a taxi for us the next morning. 4. The environment here is very suitable for hiking and beautiful scenery.

The hotel itself is nice with well-kept grounds, simple, clean rooms with a balcony or terrace, friendly staff, good breakfast, and even a swimming pool. I also noticed the width of the bed in the single room positively, probably 1.20 meters compared to the usual 1.00 meters. So far all good! But my rating is so low for the following reasons: 1) I slept very badly because I didn't lie very well on the mattress, which is certainly more a reflection of individual feelings. However, the large, thick pillow made it even more difficult to lie down. A second, smaller and softer pillow could easily help in my opinion. 2) Even if the statutory provisions on the Corona rules have largely fallen away, I would have liked to see more precautionary measures here: there is a dispenser with disinfectant in the entrance area and a large Plexiglas pane at the reception, both of which are completely fine with me. However, I didn't like the processes in the breakfast room at all: I think it's reasonable that the breakfast buffet is either protected by plexiglass walls (open at the bottom like at the reception) or the guests wear masks when they go to the buffet. But especially I think I can reasonably be expected that the employees in the breakfast room should continue to wear FFP2 masks and thus contribute to protection against infection! There are still people who are at increased risk due to their age and/or previous illnesses. It is important that these people are also in a Hotel felt safe and secure Without these two points of criticism, which I believe can be remedied with little effort and at low cost, it would have easily been four stars.

Because of an event in the region, the only option is close to. And og fairly priced also: € 99, breakfast included. View made a memory of a mountain hotel. Fly checked in. We were asked to pay in advance to avoid charges for the ladies of the breakfast team (to be made with reception), a strange question, but pleased to be answered, to be able to go quickly to the event. We were led to the room, and we crossed the whole of the building parts, the bar, the lounge, etc. A hillside but refined. The room itself opened with a classic key. Not too large, but clean. Small shower room, but clean, everything on and on... many broadcasts on the flat screen TV, even Belgian... but too little stop contacts for the laptop... the terrible really minpoint came over water when we went to sleep... The matrace was probably over with bubbles on the side of my partner. During the night he wake up from back pain. Despite the fact that it was an hotel, focused on motards, it was very quiet. Just one hour or 8.00 the first engines started, not even disturbing. The breakfast was classic for me all on and on. And the pot of coffee on the table saved a few times in direction of coffee machine. Plus point thus. Price/quality is certainly a recommendation, even if the rooms are on the small side. Surely for a short stay. The only point of decline is actually the wasted mattress.