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I regretfully have to share my dreadful experience at this hotel. From the moment I walked through the doors, I knew I had made a terrible choice. The lobby was outdated and shabby, setting the tone for the rest of my stay. The room was a disaster. It was as if they hadn't been renovated in decades. The furnishings were worn and tattered, the carpet was stained, and the bathroom had a musty odor that wouldn't go away. It was clear that cleanliness was not a priority here, as I found hair in the sheets and mold in the corners. The staff were far from accommodating. They were indifferent to my complaints and seemed more interested in chatting among themselves than assisting guests. When I asked for help with my luggage, I was met with a half-hearted effort. The noise level in the hotel was intolerable. Thin walls and rowdy guests made it impossible to get a good night's sleep. It felt like I was sharing a room with the entire hotel. The breakfast they provided was an absolute joke. Stale pastries and watery coffee were the only options available. It was a disappointing start to each day of my stay. In summary, my stay at this hotel was a nightmare. It was a grim reminder of how important it is to thoroughly research and read reviews before booking accommodation. I wouldn't recommend this place to my worst enemy.

The hotel is right by the Rhine and you can take a boat right out Room facilities are simple, but basics are all available (no accident without kettle), no air conditioning but fan (the Rhine Valley is basically cool in summer) The service attitude of the staff is good, the front desk will be very patient to explain the local tourist card policy (the previous few cities were directly deducted), the TV in the room did not work at first, but once I told the front desk there was a smiling brother to solve it Up

A Gem on the River Rhine We discovered this hotel when looking for somewhere to stay near Koblenz. Service, staff, ambiance, breakfast, 1 meal all top notch. They also offer a free city ticket which entitles you to free travel by train & bus and discounted river cruises. Brilliant. Lovely small town, the hotel is within easy reach of restaurants, shops & transportation. 2 things of note 1) the cushions in the bedroom are too soft. 2) beware coming from Frankfurt as we did, there is a car ferry to take you across the Rhine which stops at 18.00. We had to drive to Koblenz 15km, over the first bridge available and return on the other side. Whilst a pleasant drive we could have done without it in the early evening. We booked via ******* so they are responsible for giving this sort of information. Another thing to beware in Germany, cash is still king. Several establishments refused to take a credit card. Not the hotel I hasten to add. All in all a great 3/4 day break in a lovely part of Germany.

Nothing relevant. Room sufficient, location too far from Kobkenz, personnel quite good. Very cheap as four star. Excellent air quality being surrounded by trees. Building white old without interesting place. No bus shuttle availability from the Hotel, only public transport bus.