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We were two couples staying for a couple of days. 25 minute walk to the old town of Celle. Free ride with bus for hotel guests (did not try the bus) We felt welcome at start - but slowly this feeling disappeared in reception/ restaurant. We were not loud or misbehaving so we were all wondering; How can you run a hotel and make the guests feel not welcome… Hotel is nice and clean. Breakfast is OK but nothing special. We only had breakfast; I noticed that most guests arriving for breakfast were welcomed with stoneface and a demand of the room number - which would be okay AFTER you have said “ goodmorning” (maybe even with a tiny smile)….

This hotel is indeed 5 star, but only ‘in parts’ - it really does not merit more than a 4 star rating. We were allocated a double room in the ‘old part’ of the hotel - which certainly lived up to its description and led to rapid disappointment. Whilst the booking details online did mention that there was no lift to the rooms there, and that the location was not suitable for the handicapped, we still felt that this was understated when we got to our room. We arrived just 30 minutes before ‘check-in’ and our room still wasn’t ready which was fair enough but the (polite and efficient) receptionist took our luggage and arranged for it to be delivered to our room, which was a nice touch. We were invited to take a seat and she would let us know when our room was ready, so we sat outside and ordered a drink which was promptly delivered with some thoughtful cushions for our deck chairs. So far so good. We made our way to our room shortly afterwards - up to join the gods in the attic - using the very steep, winding staircase, a climb that was a physical effort for both of us to make. We were just thankful that our bags had been delivered earlier or we would not have managed the daunting ascent of Mount Fürstenhof. The top floor landing had 4 rooms - 1 in each corner and this is where the words outdated and old fashioned really sprung to mind. Using thrvold fashioned mortice lock key and turning the old doorknob, gained us access to our very dark room. It was mid afternoon and very bright and sunny outside. The decor reminded me of a dated old English country Inn of the 80’s, with its beams, wall paper and equestrian prints hung on the walls. The room did have a modern (static) wall mounted flat screen TV however, with a mini bar underneath - but devoid of the fresh milk that I specifically requested a week or so before. There was a writing desk but no dressing table or mirror to sit in front of. The windows were so old and overpainted that we had to really force them to get them to even remotely function. A coffee machine and a kettle were provided as you might expect, with a couple of small mugs, glasses etc plus a complimentary bottle is still mineral water. The room also had a hideous portable aircon unit in the corner that had its extractor hose channelled up through the ceiling. It was an absolute eyesore and to cap it off - extremely noisy to boot. None of the power sockets had any USB Ports in them, so guests staying in the old part of the hotel will need to bring their own plug adaptors. The old door knobs into the room and bathroom proved occasionally to be awkward and were stiff to use. My wife even got stuck in the bathroom because she couldn’t turn the handle and had to call on me to let her out. The bathroom was very serviceable with lots of toiletries and a hair dryer - but once again, very out of date and disappointingly had cheap, worn, thin towels that were also a bit small for the larger frame. There was no handy inf

Das Hotel liegt nahe der Fußgängerzone in einem ruhigen Wohnviertel. Es besteht aus zwei Häusern, die durch einen außen gelegenen überdachten Gang verbunden sind. Das geht aus der Beschreibung im Internet nicht hervor. Um beide Häuser herum gibt es genügend Parkplätze. Der Empfang durch die Mitarbeiterin an der Rezeption war nüchtern und nur mäßig freundlich. Um vom Empfang zu den Zimmern zu gelangen, muss man sein Gepäck entweder einige Stufen hinauf, mit dem Aufzug eine Etage hoch und dann einige Stufen hinunter oder außen um das Haus herumlaufen. Auf den ersten Blick ist das Zimmer bei Betreten nicht schlecht. Es hat die versprochene Einrichtung und ist sauber. Das Mobiliar im 70er-Jahre-schellackweiß ist jedoch eher kühl als ansprechend. Die Matratzen sind für mein Empfinden etwas zu hart. Auf den zweiten Blick wird es allerdings unangenehm. Das Bad ist sehr klein. Die Dusche ist ein Witz. Wenn man die Duschtüre schließt kann man sich nicht mehr umdrehen, ohne irgendwo anzustoßen, auch wenn man nicht stark übergewichtig ist. Ich habe mal einen Stuhl in die Dusche gestellt (siehe Foto), damit man sich ein Bild von der ”Größe” machen kann. Die Stoßkantenfliese hängt am Eingang der Dusche so über, dass man sich durchaus beim Betreten/Verlassen der Dusche daran den Fuß verletzen kann. Die Türrahmen der Verbindungstür zwischen Bad und Zimmer sind ausgefranst. Das Zimmerfenster ist so geschickt angebracht, dass man es nur zur Hälfte öffnen kann, weil das Fenster dann an die Gardinenleiste stößt. In der Kaffeemaschine war abgestandenes Wasser (die Wasserstreifen am Rand lassen darauf schließen, dass es nicht erst einen Tag stand) und am inneren Boden des Wasserbehälters befanden sich braune Schmierflecken. Das Frühstück war gut und die Mitarbeiterin freundlich und aufmerksam.

Das InterCity Hotel liegt ungewöhnlich weit entfernt vom Bahnhof. Dafür aber sehr zentral zur City. Wer vom Bahnhof kommt sollte daher eine entsprechende Wegezeit einplanen. Der Empfang ist freundlich und hilfsbereit. Die Zimmer im 3. Stock sind etwas in die Jahre gekommen. Die Matratze war sehr weich oder durchgelegen. Trotzdem: es war sauber und damit gut. Das Frühstück bietet alles was man braucht: Aufschnitt, Eier und sogar leckeren Kuchen. Fazit: Tolle Lage - gutes Hotel - gerne wieder!