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In the Mustang Event in Hasselfelde we have been hanging another day in the beautiful Wernegerode. The hotel in the style of an old villa has very highly spoken and positively surprised us. The whole atmosphere is reignful and very stylish. The room is sufficiently large, very clean and the bathroom with shower is also very comfortable. Personal very friendly and helpful. Wi-Fi also works. The spa use is also offered in the partner hotel is also very welcome and is surely well used in a multi-day stay. Footway to the center is also not too far. Parking is sufficient. The breakfast was very good and it was always made so that you could have breakfast in peace until the end. Finally there was also again filter coffee and not the espresso brushes from the machines. That is very welcome. We liked it very well and we can only recommend the hotel and come back safely.

We stayed here as part of a group. The hotel was very busy with both regional and international companies. We were amazed by the size of the dining room which was expanded nightly via adjoining room partitions to accommodate the masses. Our room was large and comfy with a built-in luggage rack and plenty closet space. What is certainly weird, and maybe this is a German thing, but my husband loved the instant cappuccino packs provided in the room, but these were never refilled. In fact, our mugs were left dirty and we had to wash them ourselves. No milk or creamer are provided, so you've got to take a little jug from the restaurant. No coffee or tea supplies were refilled during our time. Others in our group had the same experience. The front office service was hit or miss and generally I found them more engrossed in their tasks like balancing their floats than to attend to customers'. A front office agent should be forward facing I feel at all times, as otherwise you're looking at the staff from the side and trying to get their attention. The buffet was quite good as we enjoyed breakfasts and lunches daily. I wish the fish was done in different styles but I liked the variety nightly for dinner and lots of vegetable options. The dessert could have been was more innovative than mousse, mousse and mousse in different flavours with icecream. Some bread pudding, proper cake, a trifle or creme caramel, meringue, etc. would have been welcomed, especially by the international guests. I mean even German desserts like Apple strudel, Lebkuchen, Plum cake or other regional sweet would have been nice. Location is halfway between the railway station and the center of town and the little red land train to the castle starts & stops just behind the hotel so this is very ideal. We enjoyed the bar in the evenings. The bartender Salvatore was a delightful character; friendly and efficient despite not speaking a word of English. We would definitely stay here on a future trip.

This hotel is ideally situated just adjacent to the old town which is easily walkable. It is a smart, well run, establishment and some of the rooms have views of the castle. However this does mean that your room is likely to be on the main road which is quite busy. Service is good and the staff helpful. Our room was bright with high quality traditional furnishings and a small shower room. The bed was comfortable with soft pillows. The hotel has its own car park with direct access. It was secure and is a bonus as parking in the old town is near impossible. The breakfasts were served in a formal fashion which made a delightful start to the day - think white table cloths, well dressed staff, plates of meat and cheese. The place is rather quiet and there is no bar or congregating area. There is a drinks menu and you could enjoy a glass overlooking the castle (and car park) or in the dining room. So don't expect a busy social scene here.

Excellent hotel ideally located on the central market square, of which we had great views from our spacious junior suite (it can be a bit noisy when they are setting things up outside early morning). Breakfasts are fabulous, with a particularly good selection of mueslis and cheeses, and a large slab of creamy butter tabled each morning. Coffee arrives instantly at your table, and service is speedy and efficient. We dined twice in the hotel's restaurant in the evening, and found it to be high quality, with interesting local produce (pott-suss was really tasty) and, slightly surprisingly, very good German red wine. Barman Andy was one of the best we've encountered - fast, lively and friendly, with a good menory for previous choices, and the ability to produce great cocktails, whether on the menu or not. Most of the staff spoke good English, which took the stress away from relying on my schoolboy German. Only criticism is that we'd have appreciated a bit of help getting our luggage to our room , as it was a long way from reception and involved corridor steps (though there is a lift fortunately). Wernigerode is a good base for the Harz region: we managed to ascend der Brocken (one of us actually walking!), rode the Brockenbahn and the Bimmelbahn, and took a trouble-free bus ride to Quedlinburg, a World Heritage site which is well worth a visit.

Very nice reception, great helpful reception. Very centrally located, you come quickly everywhere. Very clean. We very much liked. The Lord from late service at the reception was very friendly and attentive. What we didn't like is that you can't keep right in front of the hotel and then load the baggage. The hotel has no parking space, but you can park free or cheaply in the nearby or nearby area. We can recommend the hotel in any case. Thank you very much to all the staff in the house.

The sauna costs €6.50 for the hot energy. It would be OK if it were with the booking and the infrared cabin would work. Eating breakfast is not special. Well, a bread had been taken right away from the previous day. The breakfast service is friendly, but runs unplanned through the area. You run empty on tables over which would be clean,make your tables clean or cover a rather than fill up food and drink. You stood in front of half-leaning buffet, even water bottles were not exchanged. The room was simplely furnished and the bed was comfortable. If you wanted to have a made bed and waste pack, you had to give a card at the reception. Only then was room service performance. The room was clean in itself,but covers and floor corners appear to know the puzzle woman not because there have been spine tissues. After my request to remove them,they had removed.