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We were two couples staying for a couple of days. 25 minute walk to the old town of Celle. Free ride with bus for hotel guests (did not try the bus) We felt welcome at start - but slowly this feeling disappeared in reception/ restaurant. We were not loud or misbehaving so we were all wondering; How can you run a hotel and make the guests feel not welcome… Hotel is nice and clean. Breakfast is OK but nothing special. We only had breakfast; I noticed that most guests arriving for breakfast were welcomed with stoneface and a demand of the room number - which would be okay AFTER you have said “ goodmorning” (maybe even with a tiny smile)….

Das Privathotel befindet sich ca. drei Kilometer außerhalb von Celle. Obwohl an einer stark befahrenen Hauptstraße/Kreuzung gelegen, ist es, wenn man ein Zimmer zum Innenhof bucht, sehr ruhig. Kostenfreie Parkplätze sind ausreichend vorhanden. Das Einchecken verlief freundlich und professionell. Alle Mitarbeiter sind augenscheinlich sehr gut ausgebildet und verrichten ihren Dienst zurückhaltend, freundlich und zuvorkommend. Einige von ihnen sind bereits seit Jahrzehnten hier tätigt, was für ein gutes Management und Personalführung spricht. Das Hotel beschäftigt sehr viele Mitarbeiter, es finden viele Familienfeiern und andere Veranstaltungen statt. Unser gemütliches Deluxe-Zimmer war über 50 m² groß. Die Einrichtung ist relativ neuwertig und funktional. Das Bad war sehr groß, nur das Bett war sehr tief gelegen und die Matratze nicht sehr komfortabel. Bei Bedarf können spezielle Kissen geordert werden. Das Frühstücksbuffet hatte eine sehr gute Auswahl. Eierspeisen werden frisch zubereitet. Benutztes Geschirr wird von den aufmerksamen Mitarbeitern nach Gebrauch sofort abgeräumt. An sonnigen Tagen kann auf der Terrasse gefrühstückt werden. Gleiches gilt für das Abendessen. Die kleine Abendkarte bietet Spezialitäten aus der Region. Fazit: Wir können dieses komfortable Hotel wegen seiner Nähe zu Celle, dem vorbildlichen Service und dem guten Preis-Leistungs-Verhältnis uneingeschränkt weiterempfehlen.

This hotel is indeed 5 star, but only ‘in parts’ - it really does not merit more than a 4 star rating. We were allocated a double room in the ‘old part’ of the hotel - which certainly lived up to its description and led to rapid disappointment. Whilst the booking details online did mention that there was no lift to the rooms there, and that the location was not suitable for the handicapped, we still felt that this was understated when we got to our room. We arrived just 30 minutes before ‘check-in’ and our room still wasn’t ready which was fair enough but the (polite and efficient) receptionist took our luggage and arranged for it to be delivered to our room, which was a nice touch. We were invited to take a seat and she would let us know when our room was ready, so we sat outside and ordered a drink which was promptly delivered with some thoughtful cushions for our deck chairs. So far so good. We made our way to our room shortly afterwards - up to join the gods in the attic - using the very steep, winding staircase, a climb that was a physical effort for both of us to make. We were just thankful that our bags had been delivered earlier or we would not have managed the daunting ascent of Mount Fürstenhof. The top floor landing had 4 rooms - 1 in each corner and this is where the words outdated and old fashioned really sprung to mind. Using thrvold fashioned mortice lock key and turning the old doorknob, gained us access to our very dark room. It was mid afternoon and very bright and sunny outside. The decor reminded me of a dated old English country Inn of the 80’s, with its beams, wall paper and equestrian prints hung on the walls. The room did have a modern (static) wall mounted flat screen TV however, with a mini bar underneath - but devoid of the fresh milk that I specifically requested a week or so before. There was a writing desk but no dressing table or mirror to sit in front of. The windows were so old and overpainted that we had to really force them to get them to even remotely function. A coffee machine and a kettle were provided as you might expect, with a couple of small mugs, glasses etc plus a complimentary bottle is still mineral water. The room also had a hideous portable aircon unit in the corner that had its extractor hose channelled up through the ceiling. It was an absolute eyesore and to cap it off - extremely noisy to boot. None of the power sockets had any USB Ports in them, so guests staying in the old part of the hotel will need to bring their own plug adaptors. The old door knobs into the room and bathroom proved occasionally to be awkward and were stiff to use. My wife even got stuck in the bathroom because she couldn’t turn the handle and had to call on me to let her out. The bathroom was very serviceable with lots of toiletries and a hair dryer - but once again, very out of date and disappointingly had cheap, worn, thin towels that were also a bit small for the larger frame. There was no handy inf

The hotel is our ”Hub” when all colleagues from Germany meet. All travelers are exceptionally satisfied with the hotel, state of affairs, parking at home free, breakfast super and always total (gast) friendly staff. Meetings can be held in Caroline-Mathilde too! The solution to the culinary question has been super-solved - offer, scope and quality of the two meals was for 30 participants and participants were simply grandios. We remain loyal to this house, there is no better house in Celle - even and especially if it is claimed from the north of the city.