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We enjoyed our stay at this hotel, which is conveniently located close to Wilhelmshöhe station (the main arrival point for long-distance trains). Note that the hotel is much nearer to the secondary exit from the station platforms accessed by using the lift than by going up the ramp to exit via the main station building. We thought the hotel and breakfast satisfactory, and the staff were pleasant and helpful. As busy times we had to wait some time for the lift (elevator), but this was probably because one of the two lifts was being replaced.

We dont have anything negative to say about the hotel. Everything was working very well. The hotel is relatively new and well maintained. Service in the reception is good and all of the facilities are working as they should. Absolutely no issues on that part and considering the price, then it is an absolute bargain. We also visited the restaurant at the hotel and that was on the other hand a disaster. It was quite booked on the day we visited, because of some corporate event. This resulted in the waitress being a bit stressed, but it was still handled very badly. We waited half an hour to get the menu. After that we was informed that some of the courses couldnt be served, because they were out of different things, but we got an option to order one burger, which was not served on the homemade bread that normally was served, but on some cheap bun from the supermarket. Considering Covid-19 we also observed that menu's were just delivered from one occapied table to another - without any cleaning - and after we had observed that one guest had been licking their fingers between every side swap in the menu. Disgusting and in the current covid situation absolutely not acceptable. In total. 5 star for the hotel. 1 star for the restaurant. Would happily go back to visit hotel, but the restaurant visit was not acceptable.

I stayed in one of the suites on June 5th through 7th. Sadly the room was not ready by the time of arrival, not at 3pm and only around 4 pm did I gain access. After a long day on the road that is not what one was hoping for and the silly excuses or the complementary drink did not help one bit. The hotel is a wonderfully restored old Burg with interesting art and furniture which makes for an eclectic, but winning mix. There is an impressive looking old style restaurant, an attraktive center bar with neat sitting and an open fire place and a spacious outdoor terrace. Some parking is in front of the door. The suite was carefully restored leaving many of the beautiful original elements with touches of the new. However when entering there was sweltering heat and a strong smell of sewage permeating through all the rooms. The first flaw, no air conditioning. If the heat is unbearable on a June day what about the middle of the summer? That puzzled me. The smell originated probably from the free standing bathtub trap which, rarely used, most likely did not seal properly. The sink in the bathroom although stylish was impractical as there literally was no space to put anything needed down. One had to spread out the toiletries all over the bathroom. Very inconvenient. Other than that shower and furnishings were of good quality and gave the suite a nice appearance. The bedroom was in style and bed and mattress were conducive to a good night sleep (thankfully the heat dissipated with an open window but in exchange allowed for street noise). The complementary breakfast was generous and offered many choices. The staff in general proved competent and pleasant. Over all this could have been a wonderful experience if the a/c, smell and room readyness would be improved

It is positive that I have been sleeping quite well although I received the room rather than unpleasant. In addition, the staff is very friendly. I received a strong plastic smell in the room that probably came from the closed plastic hangs. It was fortunately warm enough and not too warm to leave the window open. The bathroom was very generous, but it had to be at the roofs. In the hall on the wall that is bordered with the shower, the tape is well and partially dissolved. The reviews of the colleagues were mixed, if necessary there are also more pleasant rooms here. It wasn't my and I won't come again.

Nice hotel beautifully located on a hill close to the Wilhelmshöhe Palace. The hotel has several wings where are the hotel rooms. From the hotel there’s a wonderful view over Kassel. The restaurant offers a good selection of foods, and has a extensive lunch buffet. In front of the hotel is a spacious terrace area where they serve foods and drinks. The hotel has its own Biergarten. The spa area is very nice and has a small pool, sauna and steam bath.

Es war okay, aber ein paar Dinge gefielen mir nicht so. 1. Die Tür im Hotelzimmer bleibt immer ein Spalt offen, sodass man ein Stuhl davor stellen muss.(nicht nur bei mir) 2. 2 Junge Zimmerdamen sind wohl nicht gewillt Guten Tag zu sagen. 3. Das Treppenhaus TH10 ist nicht so sinnvoll. Im 2. OG klemmt die Tür, sodass im Brandfall das Treppenhaus mit Rauch gefüllt werden kann und im EG angekommen sieht es aus wie auf einer Baustelle. Lampen kaputt, Löscher in der Wand und sehr Verschmutzt (siehe Bilder) 4. TV ist auch nicht wirklich nutzbar. Die Paar Sender die man überhaupt hat sind größtenteils mit schlechten Empfang und unklarem Bild zu genießen. 5. Schon wenn man von der Straße in das Hotel geht ,stolpert man über die Läufer. 6. Essen ist nicht schlecht, aber auch nicht der Hit. 7. Beleuchtung im Seminarraum ging nur Halb. 8. Wlan Empfang ist echt schlecht. 9. Eine Seite des Bettes hat statt einer Steckdose einen Schalter für den Deckenventilator. Das ist ärgerlich. 10. Spült einer sein WC hört man das deutlich. 11. Teppich im Zimmer hat Flecken 12. Es gibt keine Minibar und keinen Tresor, das ist nicht so gut da es keine Automaten oä gibt. 13. Bei den Parkgebühr muss man unltog selbst in Vorkasse gehen weil man es dort nicht schafft sie gleich auf die Firma zu Buchen. Anich ist es okay. Es sind eben nur diese Kleinigkeiten die das Erlebniss etwas mindern.

Ware business ”only to stay” here, arrived late, the nice lady at the reception stayed longer so we could all check in! The room was simple, but very good to air and heating. The bed was very comfortable, I have good slept, kiss was too thick to me, but that's always a view. At breakfast everything you need and expect was there; 2 varieties of egg food and a larger selection of cheese! The best I liked the nice lady in the service that cared very carefully and well for everyone! Concluded: a simple hotel in perfect location with friendly staff, what you want more! Dancing high :-)

Good location and convenient travel

I recommend this hotel to everyone who wants to have an easy access to the train station or tram lines. Very nice and helpful staff, did not try the food but there is a small kiosk and cafe next door. Also the around the corner Chinese restaurant was good. The room is pretty basic but nice and clean. My only complain is the shower. I don't like ”shower closets”.