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When we checked in; 1 agent checked us in while the other 2 just stared at us like we were aliens. One of them had a smirk on their face throughout my check-in, I wanted to ask what she thought was so funny with us checking into the hotel but I didn’t want to spoil the evening. They all started laughing when we left the checkin desk. Know that we are non-European. Very unwelcoming and unprofessional. I suggest cultural diversity training. The beds were disgusting! Small strips of hair all over the fitted sheet. The Most Disgusting was the pee stain on the sheets! The bed smelled like piss too. It was supposed to be non-smoking but someone had been smoking in the room or the insulation/vent systems need more work. I didn’t want to deal with the unprofessional front desk staff so I suffered through the uncleanliness and just put 2 towels on top of the duvet just to feel at ease sleeping, even though we were only there for one night…Thank God I didn’t book for longer. The only positive was breakfast; it was adequate for 1 night stay. Definitely won’t be spending another dime here.

There were five of us checked into the hotel and we had two rooms with sliding doors - superb. Great hotel, very clean, large bathroom, comfortable beds, delicious drinks. Great connections to shopping and as a musical hotel - that's how we used it! Competent and friendly staff at reception, cleaning and bar. The shuttle service was also great. We were completely satisfied. Super tasty, balanced, healthy breakfast - everything your heart desires. From fresh fruit/vegetables to delicious scrambled eggs, a great selection of bread/rolls and tea and coffee specialties. We didn't miss anything! The private sauna was also a dream and we really enjoyed it! Thank you so much for the great stay! I give it 5 out of 5 stars!

Nette kamers, al boekten we via hotelspecials de site voor een betere kamer, kregen we dit niet. Ook al was het een fout van hun. Toch gegaan en de standaard kamer was prima!. Alleen schimmel doucheranden en ook vieze vloerbedekking. Maar dat buiten alles goed, lekker ontbijt en leuk zitje achter hotel voor een avondborrel. Een tip, vraag een kamer aan de zijkant. Achter veel treinen en voor veel autos en mensen die veel geluid maken tot 4 uur in de ochtend!

Wir haben für ein Wochenende im Mai 2023, das Hotel Residenz, in Oberhausen kennengelernt. Der Eingangsbereich, um die Rezeption, war unser erster angenehmer Eindruck von diesem Hotel. Unser Zimmer war für unsere Ansprüche groß und komfortabel genug ausgestattet.Da wir den ganzen Tag über unterwegs waren, brauchten wir das Zimmer nur zum Duschen und Schlafen, von daher waren wir mit dem Zimmer ganz zufrieden gewesen. Die Rezeption war sehr freundlich und hilfsbereit, die Bedienung sehr freundlich, das Frühstück war in Ordnung, der Hotelparkplatz war kostenlos zu benutzen. Wir waren rundum mit dem Residenz-Hotel in Oberhausen zufrieden gewesen, und empfehlen es gerne als Hotel mitten in der Stadt Oberhausen, weiter.

Sehr zufrieden und sehr sauber Zimmer Und Nähe Zentrum 1 Minuten laufen super Bei zimmer sehr schön gemütlich Guten Schlaf super

I cannot fault this hotel. Everything was superb. We arrived from the overnight ferry to Hook of Holland. This place was perfectly positioned a couple of hours from the port for an overnight stay before exploring Germany. The car park was spotless. The reception staff were professional and very welcoming. All the hotel was very clean and airy. A lovely atmosphere. The room was very well appointed and, again, spotless. There was a lot of attention to detail: providing flannels, shower basket to hold our toiletries, movement sensor lights under the bedside cabinets, in the hallway, and in the bathroom perfectly dim so just enough light to get to the bathroom at night without having to fumble for switches, to avoid waking up the other occupant. Bedside light switches on the front of the bedside cabinet so you don’t have to be a contortionist to operate them. The breakfast was exceptional. Huge variety of hams, cheeses, breads, yogurts, and freshly cooked eggs which were perfectly cooked and a beautiful orange/yellow colour showing good quality. To top it off there was a tea station with numerous choices of leaf tea to self serve into teapots. They even supply specialist sugar to go with it! Eg unrefined sugar crystals. We loved it so much, we decided to stay another night and explore the delightful town. Not much there but lovely boulevards to walk down. We will come back here on our next trip to Europe.

This is building with few apartments and with no reception, so this is not a hotel (name on google maps may be misleading). We rented a 3-bedroom apartment for 2 nights - spacious, modernly furnished, well-equipped kitchen with household appliances (nothing was really missing). One main bathroom and additionally a second toilet. Ample parking at the back of the building. A few minuses - we arrived late at night and the whole apartment was cold because the heating was turned off (good we all packed long sleeves pijamas). I confirm the opinions that the mattresses are soft, so not necessarily good for everyone. For such a large apartment and the number of guests it can accommodate, I missed a larger sofa / more seats in the living room, in the living area by the coffee table.