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One particular night staff member should not be working in hospitality. A personality where growing fury is the response to a guests confidence or a request for a receipt that he couldn't fine. Extreme views that personally I would recommend having him put on the country watch list. A made a clear request for housekeeping and even communicated this with the general manager in person for NO HOUSEKEEPING. This was met with a room cleaned by housekeeping. And after the house keeping manager tried my door without an invitation and I told her the door sign clearly refers to no disturbance, and then while I am talking downstairs to the general manager she or someone is busy reaching under my pillow and provokingly has refolded my long johns and then put them on the TOP of my pillow to say. I have been here, I am not happy. General manager refuses to give me a refund after offering a breakfast for the housekeeping manager trying my door with a no housekeeping sign on. I was told there was a 'misunderstanding'. A decision that grants housekeeping to do what they want without repercussion. The attitude is 'we don't care'. If he really cared he would have immediately said 'Correct, unsatisfactory, you clearly said you did not want housekeeping and they have gone and done it anyway. Any reasonable person would deduce this is a two fingers to you. Or something like that.” Only twenty years ago we paid at the end of the stay. I certainly would not have paid for one night if I had the choice to pay at the end. Back then there were hardly any issues. Hotels were waiting for your payment. Female front staff member also did the, you want this, oh you mean that, you mean that with cream, oh you mean a new this, with that and this as well but not that and forget the other. So sad. And an unnerving creepy amount of ong term stayers. From my experience, hotels where there are no corridor cameras and many agency staff and long term stayers there is an increase in likelihood of hacking. I have found out it is easier than it seems to get hacked. Use your phone for calls and internet if you can outside the grounds of hotels and look out for strange setting changes and a black small dot on your icon bar. It means someone is currently accessing your location and the rest. Twice I went into the corridor from my room and twice a nearby door quickly closes. Coincidence or something more. The feeling of the place is ”something not good is about to happen soon”.

Two nights breakfast booked during a short private stay. The room was spacious and very clean; top Wi-Fi; a good breakfast buffet for the good price/performance ratio; very nice and helpful staff. The gangs are renewable, but the room, the large bed and the bathroom were good. And that's what matters. You should not be assessed the hotel by a slightly unattractive outdoor view.

I was charged more than the agreed price and the hotel refuses to respond to my complaint. I was in the neigborhood and called them after seeing their prices on their site. Based on their offer I went to the hotel, the check-in took a long time because of computer problems. They charged my credit card, I asked for the bill to check it but they said I would get it at check-out. When I complained the next morning they would follow up later. They now deny it and claim I got a better room, but the price of my room on their site is still much lower than paid.

Great Proerty, new furniture- the reno work is just done, it seems. Speed WiFi. Near to the Autobahn Crossing to Cologne & Düsseldorf. The breastfast was buffet. All varieties and freshly done- just for 9 USD. The room was Clean €and quiet. There is a Relax Lounge to work & chill. Staff was very nice- the communication in English was difficult but charming. All this for 45 USD and free parking- I recomend!

Great parking, directly on the street, restaurant and pub. If you want nothing more than to stay in a clean room with bed and shower, you are right here. No snick snack around, but also far and broad nothing that makes life more nice. The area is not a corner with its many grey houses in which you want to take a holiday. The spa area is a good place to use the sister hotel, which is a few meters further on the same highly driven street. The rooms are spacious, the windows can be opened to air, the bathroom is re-maked. I didn't find a safe in the room, but there is a shower gel and a small TV. There are many ways in the room to locate his stuff. So overall for pure night absolutely OK. What I would like to emphasise especially: I have not yet had such a quick and uncomplicated check-in and check-out in any hotel in the world. What takes a big chain like 10 minutes, was done here in 40 seconds. The staff we met was very friendly. The pub that is connected down at the hotel was comfortable with me.