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My son and I was here 2 days from 6 till 8 august (room 32). Everything was really so good: stuff was so nice, room was really good with nice sea view. Wi-Fi is really crazy good, never saw like that in another hotels. Cosmetics are perfect (Ritual) everything for usual stuff like toothbrush, comb and etc🫶🏻and therefore we’re decided that we would book this hotel for two more days. unfortunately the prices are very high this “hot” season(208 euros per night) but we decided that this hotel is worthy for a couple more days of staying here. Free rooms were from 10 till 12 August. But..How frustrated and disappointed we were. We were given a room on the 1st floor, the sea view was not the same, but this is not the biggest disappointment. (If to be honest I guess they need to make rooms on the first floor cheaper). We didn't know that but Umbrellas on the beach must be booked in advance! and no one told us this during 3 days. We came to the beach, paid for the sun loungers and after 5 minutes we had to leave, because it turns out that other vacationers have booked all the umbrellas. (That’s how we’re figured out about the booking)We wandered along the beach in search of an umbrella like homeless...And the reason is that no one just warned us about this important nuance. In room 11 the fridge doesn’t work so good (it was +33 degrees outside). The sink drain didn’t hold water. But of course, these are not a big deal ... you can buy cold water in the store, and washing clothes without all that stuff, it's not a problem... I recommend in such cases at least make some kind of compliments to their customers🫤 Anyway if we back here again, then I hope I won't be disappointed next time. And even though they didn't tell us anything about the above, the staff are very nice.🤗

It’s the old cliche of you get what you pay for. We didn’t realise that full board didn’t even include tap water with our meals. We were charged $3.60 for a jug of tap water so opted to go all inclusive. We ended up paying for a day that we couldn’t use due to being picked up at 9:45am. Josina at reception went above and beyond to help guide us around the city. Whilst the hotel is prime location for the beach, this is a hotel for Spanish residents not tourists as Josina was the only person who spoke English at reception. On arrival we paid for a fridge which was not delivered so had to chase up more than once. Bedding was filthy on two of the beds. The House keeper asked us to wait until tomorrow for them to be changed. Thank god for google translator. Had to go to reception 4 times to ask for clean bedding. The soap dispenser in one of the bathrooms was empty and there was a visible build up of dust on top of both soap dispensers in the bathrooms. The male bar staff were rude and on more than one occasion served the Spanish guests who were stood behind me in the line. The food selection was ok if you can get over the partial cooked fried eggs and tough bread. The sea food collection was good. Most of the shops are shut during the day and the ***** outside the hotel gets very busy at night especially on the weekends. If you are all Inclusive be mindful that this does not include the bar on the beach so you will have to travel back and forth to get drinks and snacks. This hotel is perfect if you like the beach but as with the hotel if you don’t speak Spanish you may have to use google translate to communicate. If you’re on the first floor be prepared to hear the hoover in reception from 6am onwards. Also on the first floor your room is cleaned very early in the morning.

All was clean and well. The breakfast was excellent. The staff too. The wifi doesn’t arrive to our room 415. A lot of noise between 11AM -1PM and between 4PM - 8PM due the activities people do in the pool with high music and people talking on a microphone. If you want a quiet hotel, this is not your place. Is a good place to ho with friends, and dance zumba, bachata, aerobic and this kind of things

Honestly one of the best Meredien Hotels I’ve been too. The rooms are very spacious and the bathroom is very good too. The pool is nice but the beach was nicer and the beach club makes AMAZING drinks that never failed. The beach club restaurant is also very good with a lot of options. The service all around was very good and everyone is so so nice! I hope to come back every year. It’s the perfect summer vacation resort with a nice little town right next door.