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Just returned from this hotel after staying 5 nights with friends, can honestly say this was one of the friendliest hotels I’ve stayed in and I travel a lot! Our hotel room was clean and airy the bed extremely comfortable. The pool area is fairly small but clean with plenty of beds. We had bed and breakfast , the choice at breakfast was fantastic , very fresh with a huge choice of food. The location is excellent just a minute or so walk to the beach and plenty of restaurants shops etc. although Can Picafort isn’t for me and I won’t be returning, I have nothing but good things to say about EVERY member of staff we encountered, from check in staff, bar staff, breakfast area, cleaners were or seemed genuinely happy. We were always greeted and welcomed with smiling faces , nothing was too much trouble and they were also fun. I can’t name everyone but wish I could ! I did managed to get Madi’s name who worked in the bar area by the pool ( all were amazing ) she was a sweetheart. We would all highly recommend this hotel . Thank you to every member of staff you are all wonderful !

This hotel is pretty good. The cleaners do an amazing job cleaning. The shower is fine and the air con in the room is really good. The room was average size and there is a TV but we couldn’t find any English channels. The food has a wide variety but we did discover that the cooked breakfast wasn’t that great. The baked beans, bacon and hash browns were cold so we didn’t eat that again. We had freshly made omelettes instead, toast, fruit, cereal and croissants and yoghurts. The pool area is ok, it’s abit smaller than we were expecting. You cannot get a sun bed until 10am which is good so that no one steals all the beds before everyone is up. There are shaded areas around. There is a small pool for kids and a jacuzzi. Outside is a pool table and a ping pong table where there are also large sun beds.

Delighted to have returned to Exagon Park for the third time with our family. From the moment we arrived the service and welcome were excellent. Rooms very comfortable, bars and communal areas are very clean and tidy with lots of space to relax and unwind. No fighting for sunbeds, able to get up when you want in the morning, take your time and wander to the pool. Some days we decided to take a short walk to the beach and then go back to the pool for the afternoon. Still beds available. Grounds are very spacious, with lots of grass and trees dotted around. Pool bar is well serviced and the team there do a great job, very freindly and attentive. Animacion team are really well organised with a good selection of activities throughout the day. Great fun, no pressure to join but lots of encouragement to participate and enjoy the fun. Have to say a big thank you to Maud and her team, Chris, Luke and Preta. Best animacion team we have seen. Outside facilities re football, volleyball, tennis etc are very good. Food and the staff in the restaurant are brilliant, nothing is too much trouble. Eating outside on the large terrace is a great experience, lots of tables and shade if required. Reception and management team really go the extra mile. Always a smile and always happy to help. The raod train Ting Ting, has stop directly outside the hotel and takes you in to Can Picafort No surprise to see many families returning time and time again. Not biased but one of the best locations we have been to over many many years.

Hotel is very clean food was good good plenty to choose from its on the beach and in the middle of everything plenty of shops restaurants all around pool area right behind hotel use a keyboard from reception loads of sunbeds never had trouble finding 1 .air con not the strongest but OK staff helpful and friendly singer on 3 times a week .was a grat holiday and we would stay again

I see lots of complaints about this hotel and I really cannot agree with them. it is a 3 star venue and very good value for money. OK, it is tired and overdue for renovation. but it was comfortable and we both slept very well (which counts for a lot with us old folk)! the food was very good (we did half board) and the staff were very good, friendly and very accommodating. the air con in our room did not cool. that was OK for us as were were they're mid May, but not so nice during July time. it needs servicing. if you want somewhere better, be prepared to pay a lot more. a week with flights and half board for £370 each is pretty good in my view!

I am just back from JS Sol Can Pica fort and need another holiday to get over this hotel. We arrived late on August 28th 24. Peubleo, at the reception desk was anything but welcoming. I actually asked him could I take a glass of water which was warm and possibly there all day. I am used to spring water on tap but I was in for a shock. I understood that I had to pay £920 for 3 adults on b/b basis for 1 week. Peubleo informed me that I actually owed £ 1569 which included b/b and dinner each night. I asked could we cancel dinner as I had not booked it. He said I could not. I decided that I would leave it until the morning after and speak with front desk staff. The following morning I went to reception met Maria who was confrontational and she advised that the price was for b/b only . Back to the price she informed me that I booked 2 rooms which was ironic when I saw the 2 rooms. I paid her £1000 on 29th August '24. as that was my limit for the day I actually had to ring my bank and explain AIB were very helpful but advised me to be careful as this incident was unusual. Following day I gave Maria the balance of £569 Maria reportedly rang her manager who said I could not cheaper room as hotel was full I would have expected this :manager to speak with me personally . During our stay I never saw any manager and I feel I would recognize leadership role and how important that role is. We got a room on 3rd floor. To say the lift took me back in time my daughter said it looked like the one in Titanic. We finally arrived outside the room 315 we were tired but we had a laugh. The 2 single beds were comfortable . A/C was excellent and appreciated. There were no chairs to sit on we brought the chairs in the balcony which were garden seats. There was no lockers only 2 small metal tables at the side of each bed which were difficult to put my phone on . The wiring was dangerous and so old it needs rewiring as a matter of urgency. There was 1 socket in bedroom believe it or not It was over the beds. I was so frightened when we plugged in our phones that it might go on fire as the plug was hot. There were 2 sockets in the second room one of the socket had 3 way plugged in adaptor feeding the fridge and kettle and TV which I thought was overloading an archaic electricity supply. The other socket when I tried to plug in my phone just falling out. This second bedroom had a bed not a sofa which they said was there. It had a fridge which appreciated though quiet old also. By the way my husband had to ask for a kettle no cutlery, cups plates knives or spoons. The bathroom was shower over bath quiet adequate .The breakfast was lacking As a diabetic I found no cereals except coco pops, fruit was lacking but some mornings I did get an apple and it was beautiful. I like earl grey tea but no joy. I dont, recommend b/b. The jacuzzi ,steam room and sauna was brilliant and I thank you for providing it for my comfort. There is pool across th