Search Best Hotels in Costa Adeje

Love this hotel 2nd time visiting & just as excellent. Every single member of staff from reception, table cleaners, chefs, bar staff & the most excellent animation team were all so friendly & helpful. Reception: wonderful cheerful greeting on arrival, welcome drink & quick, friendly check-in. Rooms: bright, clean & modern, only tiny niggle our toiket flush was temperamental but maintenance guy arrived within 2mins to fix. Balcony: beautiful side sea view, only other quibble they are high & walled do can't see through them if sitting but so much going on in hotel not much time spent there anyway. Restaurants: chefs are amazing serving up outstanding food, selection is unbelievable, anything you could ever want & excellent quality. Always specials being made up & different themes each night. I particularly loved morrocan & Mexican nights. Beautiful poached eggs & salmon in morning! Different main roast meat or fish each lunch & dinner from roast turkey/ duck/ pork & crackling/ beef, all delicious. Even enough to satisfy my ver fussy kids with standard plain pastas etc. And the pancake guy works tirelessly some evenings making som brilliant creations/ fun shaped crepes, they were delighted! Even pool snack bar best I've seen on all Inc. Well stocked, hood choice & lovely sea views bit more chill for a less busy lunch. Animation: the animation team were great this yr, all so lovely. Particularly Haviere, Havi & Nino. Super enthusiatic & friendly, always engaging with guests in passing. Loved the aqua aerobics daily & bingo avo. Girls enjoyed kids club few times they went. The shows they put on themselves were really good especially greatest showman & Oceania. Outside shows were on to which were really good, magic show & acrobatics. Bar: drinks excellent on all inclusive, good choice & not watered down..good brands like Gordon's gin & proper Baileys, mojitos, cava all Inc. Bar staff friendly & efficient, never had to wait long to be served. Pools: slide pool is amazing for our girls 7 & 8, spent good few hrs there. All pools heated so no issues with being cold like some in Tenerife. Lifeguards occasionally spotted but often on phone but we catefully watch our children do no great issue for us... Overall hotel: they've done a good bit to decorate communal areas & looks much more inviting & modern than our last visit, nice touches. Guys are constantly touching up paint on walls etc so very well maintained throughout. Big bar is nice to chill in & usually has done live music playing in background. Pool table there too so hubby & dad were happy. We like the outside seating in evening think this could be made a bit bigger? Improved a bit but nice to get done drinks & air at night. Location: great location pretty much right on beach. Nice & central if want to shop/ go out for walks €5 taxi to aqualand & next to siam Park. 15min fro. Airport so quick taxi if doing own transfer. Thanks Bouganville for another amazing holiday, we will be back 😀

The issue of stars should be re-examined. Hotels packed with people at a rate of 400 euros/night can never be considered luxury. The sun and the proximity to the beach are not a merit of the hotel. Neither is the demand. The hotel is not luxury, 5 stars… rather 4 stars superior. Excessive price for what it offers (not counting the sun)

We are coming to the end of a week with our family of 5 - including 3 teenagers. This hotel is a little gem. I've never stayed anywhere before where there's such an abundance of sunbeds and no stress about getting any, even at 11am! The 3 separate pool areas are well kept and all have a different vibe, depending on your preferences. The pools are all various depths, too. The apartments are clean and really spacious with newly refurbished bathrooms. We booked a 2 bedroom and a 1 bedroom. The staff are all absolutely lovely - a smile and simple 'Hola!' or 'Buenos Dias' to them goes a long way, and is always reciprocated with a reply and a smile. The food is plentiful, varied, fresh and tasty. All diets and nationalities are catered for. It's good value for money with the all inclusive package and the drinks are also plentiful. Marta on the animations team is fab and good at getting people involved in pool volleyball, etc., if they want to be. I can't comment on the evening entertainment as we always had a wander out in the evening for a change of scenery, as the location is excellent; there are loads of lovely bars and restaurants nearby and the beach front is a 10 minute walk. I've stayed in 4 star places that aren't as good. We would definitely return. ❤️🙌🏻🤩

Stayed for a week during half term. I was a bit nervous after reading some of the reviews, I needn’t have been. I don’t eat gluten so was nervous about the labelling and choice. The majority of food is labelled really clearly and there is plain cooked fish and meat everyday. There was also a huge choice of salads. At breakfast there was a specific area of gluten free bread, cereal and baked goods. Plus a specific gluten free toaster which having stayed in lots of hotels is extremely rare. The drinks selection was really good and strong, especially at the bar near the entertainment. Lots of people put sunbeds out near the main pool but there was always lots of beds near the splash pool and that pool was less rowdy as there was no bar or entertainment. The hotel was incredibly clean and the staff were super friendly and helpful. The only thing that let it down was the view from our balcony, but we spent little time on it so it didn’t matter. We were there for Halloween and the kids entertainment was brilliant and the food selection and effort that went into it was exceptional. Overall a really great holiday

I stayed here with my partner and our 5 month old daughter. We had a two bedroom room which was really spacious with a kitchen and huge sun terrace. We had a really good time, the location is good near to loads of restaurants/ little supermarket if you want to make use of the kitchen. As we had a small baby with us we didn’t leave the hotel much, just went to the pool which did get busy but there seemed to be plenty of loungers for everyone. Breakfast was nice with everything you’d expect from a hotel breakfast. I read the scam reviews before our trip and did overhear all the people mentioned in the other reviews showing people around and trying to sell these holidays while we were waiting for our taxi to the airport in the hotel lobby. They did not approach us but do seem to be operating in the foyer of this hotel and showing people around. All in all we had a great stay and would return.

This has been the most disappointing holiday I have ever had. Please read on, but if you want my quick summary: This hotel is good in some ways, but the price is grossly wrong for the level of service it is delivering. It is a hotel of days gone by, but it has kept its outrageously high prices, and fails to deliver at almost every turn. I have stayed in hotels 1/4 the price and had better service and experience. This hotel is the definition of all fur coat and ... well you get it. We paid over £8000 GBP for 4 adults for just 6 nights stay, and this only included breakfast. This also was in the off-season of October. Overcharged on arrival: The hotel charged me twice, resulting in £140 in unnecessary bank fees. Although refunded, this mistake shouldn't have happened. Dead flowers: Wilted flowers were left all over the hotel. Unsafe conditions: Plug sockets were hanging off the walls. Filthy environment: The floors and corridors were dirty, and the grout looked like it hadn't been cleaned in decades. Plumbing issues: My parents' room smelled of sewage due to faulty plumbing throughout the stay. Flooded bathroom: My grandmother's shower basin was blocked with someone else's hair, causing flooding. Inaccessible for elderly: The hotel’s layout made it almost impossible for our 85-year-old grandmother to move around, contrary to what the photos suggest. Exorbitant fees: After paying over £8,000 for 6 nights, we were still charged £20 per person to play pitch and putt on the hotel's own grounds. Unhygienic breakfast: Dirty cups were used at breakfast. Shower hygiene: Previous guests' hair remained in my shower basin for the first three days. Poor poolside facilities: Towels at the pool were often ripped and frayed, yet still in use. Unsafe lifts: My mother nearly broke her arm tripping due to unsecured mats inside the lift. Inconvenient lift service: One lift was out of order, and we were told to just walk to another, without any assistance or apology. Not a 5* attitude. Not even a sign on the door to apologise for inconvenience. Waiting for lift for my elderly grandmother to be able to get down to breakfast at 9am was a nightmare. The reception just didn't care. Poor hygeine around pool: Soap dispensers appear to never have been cleaned in years. Unclean exercise area: The decking for morning stretching was covered in bird droppings that had clearly not been cleaned for months. Inadequate room service: Ordered a pasta arrabiata, which arrived as overcooked pasta with barely any sauce—a complete embarrassment. Absurd poolside restrictions: Denied food by the pool without wearing trousers, then told we had to order snacks 24 hours in advance. No basic options like crisps or fruit were available, despite charging €190 for a massage. If this hotel had of cost half the price, we would have probably overlooked these issues, but throughout the holiday we noticed more and more problems and we just feel totally ripped off. This 6 day trip was not worth

Excellent apartments and amenities. The reception team both on arrival and departure were very very friendly and informative. Only slight downside for us was it was a little too far from the beach and amenities which made it very quiet however this would suit a lot of people. There was an excellent Spanish themed restaurant around the corner from the resort literally 2 minutes which served excellent food and had excellent background music.