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It's was so nice nice customer service nice view and its was good service.

My partner and I stayed at this hotel last week, came home yesterday. We were very impressed by the hotel. Very warm welcome when we arrived. Our room was spotless. 2 sinks in the bathroom with bath and shower, toilet and bidet and complimentary toiletries. Twin beds but were next to each other. My only complaint was the small TV with no English channels but we brought our fire stick with us so not a problem. We had a sea view room which was great looking at the sea from the bed when we woke up. Would definitely recommend this hotel. Thankyou for a wonderful holiday.

The room was opened with a strong smoke smell that was increasing when it entered and was unsupportable in the bathroom. We call the responsible (nobody in the reception, it's all automated), requesting a change of room. Once there he excused saying it was “a ventilation problem” and that he would not give us another room, nor a financial compensation or any other alternative. The room was paradoxically full of signs of banned smoking under a fine of €100, but no one was going to check it. We then request the complaint sheet, denying it at that time because it is not available in the establishment (with a obligation to do so), so we have to warn the police to come to our help. Thanks to the police, despite repeated refusal to go to collect the said sheet, and under a warning of law enforcement, they went to collect the sheet of complaints. In addition, the location is not the quality-price, being a disorbited price (100€), a place away from the center, without reception, without possibility of breakfast, badly soundproofed The hotel was very comfortable and very comfortable.

After a disaster with Airbnb that placed us in front of the door without keys to access the accommodation, having to sleep 2:00 in the car waiting for a solution, we managed to find a room at 1:00 . We were out of a wedding and we were tired. In this hotel we managed to find a clean, welcoming bed. And our dear Ivan really welcomed us very well, listening, and carefully to our needs. Very Top!

Hotel to be relaxed and away from the worldly noise.Ideal for traveling with children but a bit noisy for couples.The air conditioning did not work

The front desk people were very friendly. I speak little Spanish but some of the staff speak some English. The hotel is clean. Cleaning staff came in every day to make the bed, give me clean towels, empty garbage and do what ever other cleaning needed to be done. I enjoyed sitting on my balcony. There is a parking garage under the hotel where I was allowed to lock up my bike. My only suggestion is that a safe in the room would be a helpful addition.

We were pleasantly surprised by this hotel. We didn't want to stay in the centre of Alicante but wanted to be close to the beach. San Juan beach is across the road/tram tracks and there are a few beach restaurants/bars along the beach strip. These restaurants mainly serve Mediterranean cuisine and seafood, and we ate at Casa Domingo which was great. There are also bars and restaurants a few streets away from the hotel among the residential area. We spotted some sports bars, burger places and pizza places around that area. The hotel grounds are lovely with a nice garden and pool area. There is also a pool bar and music playing while you lounge beside the pool. The hotel had outdoor bar and restaurant seating areas which was lovely at night and for breakfast in the morning. We ate tapas in the restaurant a few nights and enjoyed the food. The breakfast selection was really good, a mix of hot and cold foods, breads, fruits etc and I enjoyed the lovely cold Spanish omelette slice every morning!! There is a Consum supermercado about a 5 minute walk from the hotel, and a pharmacy too. The supermarket is quite big and has everything you need. Our room faced out the front of the hotel and we had a pool view as the pool is across from the front entrance to the hotel. The balcony was nice and clean and we could dry our towels on the railing. The room was nice, clean and modern and the air conditioning was amazing during the 30+ degree heat. There's a fridge and a kettle so it was handy to keep some drinks chilled. Our only quibble was the shower was missing a door so it was impossible not to get the floor wet, even with the floor towel. It's not a big issue but the hotel should really have a shower door to avoid unnecessary damage to their flooring. The reception staff were really nice, as were the restaurant and bar staff. The tram stop to get to Alicante city centre is about 5 minutes away from the hotel. You can pay on the tram by card and can select English on the machine. It's about 2.90euro to travel to the city centre and takes about 15 mins. It was a really nice location if you want to spend time by the lovely San Juan beach or by the pool. If you do want more action at night, the tram will bring you to the city and taxis are reasonably priced. I would definitely stay here again!

Nice hotel very nice food and an excellent location with views over the golf course and near tram stops too if you need to get into the city.Nice staff but we got back from a night out and the bar was closed but given the location we would use this again .

The biggest advantage is that it is very close to the beach, just a few minutes' walk away. There are many bars and restaurants nearby, making dining very convenient. The room is very good, the balcony is very big, and you can see the sea from the balcony! The only problem is that the bar next to it is a little noisy at night, but it doesn't matter to people who are not sensitive to noise.