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QUIEN TE HA VISTO Y QUIEN TE VE, NASTASI !!! Hacía unos cinco años de nuestra última visita al hotel y el cambio (a peor) ha sido sorprendente (sí, también lamentable). Desde la llegada, nada ha ido bien. Primero en Recepción donde pretendían que hiciésemos el check-in a las 16:30 ”mas o menos”, cuando en su web indican las 15:30, que ya me parece exagerado y que, bajo mi opinión, indica una corta plantilla para dar mejor servicio. Ah!, y si te quejas de la espera, en Recepción te dicen, no sin cierta desidia, que ”yo no soy quien ha puesto esa hora en la web”, sin, ni tan solo, una ligera disculpa o cierta empatía. Os podéis bañar en su piscina, eso sí, no camines descalzo fuera del agua si no te quieres convertir en un ”pies *****s”, pues el suelo está esperando que llueva fuerte en Lleida para estar un poco limpio. Una lástima porque la zona de piscina, con un poco de cariño, podría ser (seguro que lo ha sido) un muy agradable espacio . Hemos ”disfrutado” de una Junior Suite que tiene mucho de Junior pero poco de Suite, y en la que nos dió la bienvenida un calzoncillo de (supongo) el anterior huésped, que nos esperaba en el ”mueble armario/colgador”. Si por la tarde/noche quieres tomar algo (ayer en Lleida estábamos a unos 30* a las nueve de la noche), el hotel no tiene bar o terraza donde hacerlo, así que la ”oferta” que te hace la señorita de Recepción es que ”a lo mejor en el Restaurante os quieren servir algo de beber, aunque no ceneis” o que ella te da la bebida y te sales con ella a tomarla ”donde quieras” o en una terraza oscura que hay sobre el restaurante... terraza que ha de ser súperagradable con su iluminación, su música y su camarero preparando un combinado, no solo un botellín o una lata (la oferta de Recepción). En resumen, nos hemos encontrado un hotel que ha vivido tiempos mejores y donde el SERVICIO que antes ofrecían ahora es muy justito. Al igual que un grupo de tres parejas que también buscaba ayer por la noche un espacio para sent**** a tomar algo y charlar, nosotros NO VOLVEREMOS. Nastasi, poseu-vos les piles!!! *Ah!!...no miréis debajo de las camas!😱 ** Y os adjunto una foto de los calzoncillos en cuestión y otra de la forma en que ”ganan” buenas recomendaciones.

This is a popular local golf destination. The rooms are huge, at least the one we were in, and we had a full deck available to us. Really quite a good setup. Bathroom was awesome and huge. AC and room climate control also excellent. Combine that together and you got a winning room combination. Service was meh. There's someone at the front desk most of the time, but if you want to eat outside their meal times, you're SOL. They did accommodate us with small plates just before dinner which was nice. They haven't really kept the place up. I'm sure at one point it was just amazing and beautiful. But they've let parts of the physical plant go downhill. We were driving across country and this was a great place to stop. For that reason I would definitely recommend.

The room was acceptable, but the surprise came after. I booked in April, and in the early stage I paid at the moment. I was going to be okay. I came to the accommodation and asked if something was missing. I was told qud everything okay. 1 month later, I received a bank extract of almost €200 and I knew that. Totally, I blocked my card. Days later they contact me from the hotel, say do I have not paid, my card was fraudulent. Total, the 200e expenditure was of them, which charged me 3 months later. I'm not going to get a mail to the director and, after several mails, I finally offer a 10 % discount. I was without cards for 2 weeks, but she offers me only 10% of decent. Fatal. I don't recommend this hotel.

Lovely hotel. Rooms comfortable, clean and comfy bed. Staff friendly and helpful. Excellent breakfast, good for gluten free. Underground parking adjacent to hotel. Close to many cafes, bars and restaurants. Good sound proofing on windows so did not hear the traffic outside.

we found this an excellent location, the staff were very friendly and helpful. the rooms were clean and tidy and the showers were very good. There was a small gym with a number of machines. the reception area was light and airy

What a beautiful hotel and such a great location! This Parador is modern in comparison to many, and of course, while it's fun to stay in a castle, it's also fun to be right downtown in a beautiful Parador. The bedrooms are very large- and the main hall and the dining room are stunning. Don't miss the art in the restaurant! You're within walking distance of so many of Lleida's tourist attractions - just a 10-minute walk up the hill to the Cathedral and Castle, and maybe 3 minutes down to the main shopping/pedestrian walkway and the river. Paid garage parking exclusive to the hotel is just next door.

The hotel is located in the heart of the city centre and is located in the heart of the city centre. One of the colleagues sick the previous day and has emergency surgery that forces the sick and her mother to stay in hospital as an accompanying person. We provide hospital documentation certifiing the DNI data and circumstances of these people. We were told that we sent e-mail with the request and they answered four days saying they don't return anything. In the face of a doubt about a similar hotel would not hesitate to pick the other.

Fuimos a una competición sub 16 de atletismo y nos encantó el hotel al 100%. Personal súper amable, todo nuevo y en perfecto estado de limpieza, habitaciones grandes y modernas, desayuno súper completo y variado por solo 8 euros. Precio bastante asequible. Volveremos seguro.