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Reading the reviews upon arrival im going to say I was a little worried but a bad review has never put us off! Yes this lovely hotel is grand and has it's own classic feel but I like that about this hotel it's not modern like what you get now. We arrived and got checked in very smoothly and also had a welcome drink along with an upgrade! Wow happy birthday to me! We got given a beautiful suite with amazing views to die for! A lounge too! The room was spotlessly clean and there is everything we needed. Kettle cups etc and complimentary toiletries provided by the hotel. The best was seeing we had a jacuzzi bath! 2 double sized beds together which was just amazing as my other half usually pushes me to the end of the bed! So, ample space! Balcony was massive with sunloungers if you desired to lie there and soak up the sun. The lobby bar was great the staff really make it here, big shout out to Nicoleta (sorry if I spelt your name wrong!) But she is very polite, happy and just so welcoming. She never stops! Well done keep up the hard work you are appreciated. We did try dinner here on our first night but in my opinion I'd like to see a little bit more choice for ala carte but that's again my own opinion. The food was very nice and thes staff here do whizz around to make sure you have everything you need! Lobby bar food is a great touch if your peckish too, good choice. It's so peaceful here just what we both needed for a few nights. I'll be back again to relax in a few months for definite 👍🏻

Fantastic hotel - new, pristinely maintained, incredible staff, spacious, very well equipped rooms & a great location for Puerto Banus, Marbella & Estepona. Lovely pool & easy access to the beachfront via a short walk through gardens. Towels & umbrellas available for free every day from reception. Easily accessible, secure underground car park with very reasonable parking rate. Good breakfast offering although this could get a little samey after a few days of no change. It’s also the little things you remember - My own dressing gown was accidentally taken with the towels for laundry one day (my fault as I hung it under the towels) so I reported it to reception. By the time I had returned from a day at the beach it was back to me, I was so pleased. This shows true customer service, care & attention which is missing in so much of the hospitality industry these days. I’ve lost items before at hotels & they just can’t be bothered to even try to help.

The hotel is very comfortable and comfortable, the hotel is very comfortable and comfortable.

This hotel is beyond amazing. We had the tower room and it was incredible. Had wonderful food and the location was perfect. Even though the parking is a short walk it really was not so far that it was an issue. Beautiful hotel and would recommend and stay again. Reception manager provided us with excellent customer service. We received the most professional check in experience with Cecilia - she is a credit to the hotel as she explained everything and answered all of our questions.

The hotel is still quite good despite its age. The rooms have everything that should be there. The cleaning ladies really do a good job and they deserve thanks for that. The food is very tasty and there is so much of it that everyone will find something for themselves. What I still can't understand is having to pay for drinks at dinner, even water (prices like in the best restaurants), I have never seen anything like that in any hotel in Spain! When we arrived late at night it turned out that we were not in the system and we could not check in. Of course, apart from the lady at the reception, who had no idea what had happened, there was no one else. Since it was 2am, we had to pay for one night so that we would have a place to sleep. The next day we were apologized for the mess and the money was returned to us. The holiday was a success but none of us would go back there again And finally, everyone who arrives by their own car has to pay for parking 11 euros a day

Unfortunately we were only booked in to stay 1 night at this hotel as we were travelling but we both wished it was longer. Before we even arrived the hotel was in contact with us regarding parking arrangements, directions etc. This was very helpful as the hotel location was in the heart of Estepona old town. Customer service at the reception was exceptional and the room was immaculate. Comfortable bed, safe and fridge with complimentary beer and water. There was a great rooftop pool with a few sun loungers and a great variety to choose at breakfast. The location was perfect as it is surrounded by some great restaurants and bars. Would highly recommend and we will certainly stay again.

We booked very last minute, 48 hours before we arrived. The location suited us as we knew the area very well. We stayed on a Bed and Breakfast basis, we only had breakfast twice, however it was good, a good selection of hot and cold items, pastries and fruits too. The room was more than adequate for us for 7 days, and I am known to be fussy. Double vanity area in bathroom was really useful, it had everything we needed. Towels changed daily/when needed, same as sheets. Housekeeping were very good and the balcony was a good size with nice furniture. Pool area was fine, but we were early in the month so can imagine it gets busy. Bar serves on weekends only, again that may be a late April early May thing. Staff are all friendly too. Parking is 15€ a day but there was plenty of free on road parking in the area, so we didn't pay once. You can walk to a few places, including a supermarket, restaurant and bar but would suggest a car to explore the area and there are so many nice bars and restaurants within 5 min drive. Would recommend and return.