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Have stayed at this Hotel before and was not disappointed with my recent stay. Greeted with a smile on arrival and request for room with walk-in shower granted straight away with the explanation that it was at the rear of the Hotel and no sea view which was fine by me. Room clean and plenty of space and comfortable bed. All inclusive meals were fine, plenty of choice but not always hot which is the way it is in Spain. Plenty of drinks options, the only down side being the coffee. Entertainment not as good as b efore. Plenty of sun beds available on the roof and pool always quiet. Would certainly recommend.

Hotel was lovely, room was spotless. Food was really nice and the staff was very pleasant and helpful. Aqua park is great for all ages. The entertainment team was incredible keeping families entertained all day and night 5* for entertainment.

On previous visits to Albir we had stayed at a seafront hotel and in a beautiful apartment. This time we stayed at Rober Palas on a cricket tour, as the hotel had been recommended by the local club. The location is good, in a quiet side street yet very close to Avenida Albir with its restaurants, and just about walking distance from the seafront. Check-in was quick (we arrived after the main group). However, when I saw the room, which was very basic, and the bathroom which was truly awful, I wanted to go elsewhere straight away. We stayed only because of the group. The room was extremely basic with virtually no amenities. The beds were not bad, though. The bathroom was a relic from the previous century. Getting in and out of bathtub (the shower was inside the tub) was quite hazardous, because of the design, and my partner slipped and fell on one occasion. The water temperature was extremely difficult to regulate, it was either boiling hot or very cold. The fittings on the tub were very shabby. And the provided 'toiletries' consisted of tiny sachets of the cheapest shower gel. The breakfast room was in the basement, and the buffet was at the low end of average. Not much choice for vegetarians, so we usually just had some muesli, a banana, and a slice of toast (or a croissant if they weren't stale). The coffee from the machine was pretty awful and watery, so I switched to tea. The staff were quite pleasant. The bar on the ground floor is pretty non-descript, service ok, nothing special, but there are some outdoor tables. I had been looking forward to the pool area which looked nice in the hotel photos but turned out to be a building site. I hope that has changed by now. After all this criticism I have to say, that prices were less than we had paid for the other hotel or the apartment. My expectations were probably too high, so taking into consideration that this is a budget place I have rated this hotel 'average' rather than 'poor'.

The Hotel is a bit isolated. With no exterior signage with inside. I have already filed an issue. You have to keep asking. The signaling in the corridors is null. It has to lose some star. Breakfast is not bad. But the coffee and juices of very poor quality. Room service is done late... Maybe they don't have enough staff.

This was the cheapest hotel that was close to Guadalest and Algar Waterfalls (only 30 and 15 or so minutes respectively). Inside the hotel there is also a bar. The service was outstanding - I arrived at the hotel half an hour after check-in closes by accident but (I presume the owner) Rosa called a colleague at the hotel and allowed me to enter and check-in late. I also used the wrong credit card and she was happy to help me reverse my payment and charge my other credit card (which was the one that had the insurance for the trip). The room was clean and the water pressure in the shower was very good.

I like everything about this hotel, I recommend it. I will come back here definitely, every time I will go to Benidorm. The rooftop pool was nice !