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We found all the staff , cleaners , restaurant staff and bar staff very polite , welcoming , especially faran who works in the bar and showed us so much about where to go and what to do, we will definitely be coming back again, vincent simpkins.

We stayed at Albir Garden Resort for a week in September and it have been so much fun. The pool area with brilliant activities and no trouble finding sun loungers was a dream. Water polo, volleyball, darts, aquadance,mini golf and a big waterpark right on the hotel grounds have added so much fun and excitement to our stay. It's great to have a variety of activities to enjoy without even having to leave the resort!! Bar staff made delicious cocktails, and the food, though similar to other AI hotels, still had options. The entertainment team, especially Alex, Juan, Martha, and Paula, made our stay memorable with their energy and friendliness. The pool party with foam, Holi, and White Parties have been a blast! It's nice that there were activities for younger kids and teenagers to enjoy. The hotel's cleanliness and proximity to local shops, bars, and the beautiful beach are big pluses. It was a fantastic place to have a blast and make some unforgettable memories.

On previous visits to Albir we had stayed at a seafront hotel and in a beautiful apartment. This time we stayed at Rober Palas on a cricket tour, as the hotel had been recommended by the local club. The location is good, in a quiet side street yet very close to Avenida Albir with its restaurants, and just about walking distance from the seafront. Check-in was quick (we arrived after the main group). However, when I saw the room, which was very basic, and the bathroom which was truly awful, I wanted to go elsewhere straight away. We stayed only because of the group. The room was extremely basic with virtually no amenities. The beds were not bad, though. The bathroom was a relic from the previous century. Getting in and out of bathtub (the shower was inside the tub) was quite hazardous, because of the design, and my partner slipped and fell on one occasion. The water temperature was extremely difficult to regulate, it was either boiling hot or very cold. The fittings on the tub were very shabby. And the provided 'toiletries' consisted of tiny sachets of the cheapest shower gel. The breakfast room was in the basement, and the buffet was at the low end of average. Not much choice for vegetarians, so we usually just had some muesli, a banana, and a slice of toast (or a croissant if they weren't stale). The coffee from the machine was pretty awful and watery, so I switched to tea. The staff were quite pleasant. The bar on the ground floor is pretty non-descript, service ok, nothing special, but there are some outdoor tables. I had been looking forward to the pool area which looked nice in the hotel photos but turned out to be a building site. I hope that has changed by now. After all this criticism I have to say, that prices were less than we had paid for the other hotel or the apartment. My expectations were probably too high, so taking into consideration that this is a budget place I have rated this hotel 'average' rather than 'poor'.

The Hotel is a bit isolated. With no exterior signage with inside. I have already filed an issue. You have to keep asking. The signaling in the corridors is null. It has to lose some star. Breakfast is not bad. But the coffee and juices of very poor quality. Room service is done late... Maybe they don't have enough staff.

Lo más lamentable que he visto en mi vida xd , para empezar a la hora del checking no habia nadie( estábamos mi pareja un chico y yo) en la puerta llamando a todos los teléfonos y nadie ll cogía hasta pasados mas de 20 minutos y en en la app nos ponia que se podia hacer el checking a la hora que fuimos, el caso, al final llego una chica que nos abrio pero también el trato fue un poco surrealista todo xd mientras nos atendia estaba jugando al parchis y encima lo remarco diciendo que tenia un torneo de parchís xddd xd muy por la cara todo pero ya para rematar bien el asunto entramls a la habitación y bueno xd habia dos cucarachas en el baño muertas xd por lo que las personas que se encargan de limpiar mataron a las cucarachas pero las dejaron alli xd osea JAJAJAJA inaginate pagar y encontrarte con ese percal xd , ver qué tampoco olia bn, surrealista no lo recomiendo por el trato y las condiciones, bonito si me parecia pero xd no ( voy a subir unas fotos de las cucarachas que las deje en el pasillo la verdad como demostración de lo sucedido )