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I booked this hotel knowing it would be on the quiet side of the Island as it was our first holiday with my girl who is 15 months old. Within a 20 minute walk however, there is a shopping centre, spar shop, beach and some bars. We walked there on a few occasions and it was always quite pleasant. One day we caught the bus to the oasis wildlife park - this picks you up from the hotel across the road and is €5 per adult, the baby was free. There are some smaller mini markets nearby where we were able to pick up milk for the little ones bottles as there is a fridge in the room. Now onto the hotel: Staff - such lovely members of staff who were kind and welcoming. They always said hello to us and paid attention to my daughter at meal times, they offered to get us a highchair if we needed one. Entertainment - there was something on every day (except weds), a kids disco every night with party dances and music on around the pool which, we didn’t find invasive. Plenty of pool tables and table tennis as well as a gym if you wanted to use it. Food and drink - drink is a help yourself basis including alcohol. Every one was polite and no queues. Food was basic but edible, similar things every day which wasn’t a bad thing. My little girl can be picky but there was always something for her. Rooms - no air con but I knew this before we went. The bedroom has a large ceiling fan in situ. The staff had already put a cot in the room ready for us with bedding on. We had a small patio outside which was nice in the evening once the kid was in bed. We got a suite so there was a fridge in the room. Added my Netflix to the telly then took it off at the end. Shower is powerful. Overall the hotel is clean and tidy, the cleaners come almost every day and you can ask for new towels etc if required. It is a quiet hotel but it’s very relaxing. We were the only English people there for the first few days and it was not a bad thing, I still felt very comfy in the environment. We would go again.

We returned to this hotel following the very enjoyable experience we had last year. We requested the same room and the hotel honoured our request and we we very happy as this room is probably the best we have stayed in. It was a sea view Suite and what a view overlooking the the full length of the beautiful beach directly above the hotel swimming pool. The pool area as are all the balconies are covered with artificial grass fantastic the pool though small is more than adequate and heated and there are loads of sun beds well spaced out the whole area is very pleasant. Our room was very comfortable and was cleaned thoroughly every day. Breakfast and Dinner both buffets the food was very good ,quality and variety very good, staff very efficient, attentive and pleasant. We spent 7 nights what we were seeking was a week of total relaxation and that's exactly what we had. Now Costa Calma is a quiet area there is not a great deal to do that was fine for us. The beach is excellent. Now if we were to have any criticism of the hotel it would be in the entertainment provided. There is one bar that's fine but each night there is advertised entertainment. Our 7 nights on 3 nights we had 1 night music quiz 1 night movie quiz and 1 night bingo starting at 9 each finishing before 10. The other 4 nights did have an entertainer /entertainers but again it started at 9 and was finished at 10. The bar had a grand piano and it would have been really good if someone would have been playing some or every night while the bar was open. However this aside this Adult Only hotel is excellent and we research a lot of hotels we travel several times a year sometimes with our family. If your looking for a weeks relaxation we would certainly recommend the Crystal Beach Hotel in Costa Calma.

This was our 2nd visit to this well run, beautifully serviced and food and drink in abundance hotel and exceeded expectation! Check in was a little longer than expected due to the fact we are H10 club members and our information had to be updated on the system. That said, it was aquired with a cold glass of cava in my hand and a friendly persona at front of house so all was good! We were upgraded to a fantastic full Seaview room with extra little touches (turn down service, bathrobes /slippers and bottle of wine /cava for room and welcome gift of delicious chocolates) just for being a club member! This was a fantastic treat which for us, means a lot. Everyone we encountered in the hotel was friendly, happy and obliging. ALL services were to a high standard as well as fantastic choice of food at mealtimes and branded drinks package. The oWe would especially like to mention the ladies that cleaned the blue bar area every afternoon. The attention to detail was fantastic with no table or chairleg left unwashed. They could certainly teach our hotel industry a lot! We had the most memorable time for all of the right reasons with a beautiful beach too We will return in the near future to sample some more of your canarian hospitality! Thank you.