Find the Best Malon Hotels

This hotel came highly recommended and certainly didn't disappoint. We were made incredibly welcome by the manager and shown to an extremely spacious, spotless and comfortable room with enormous double bed, very large walk in shower, his & her basins and a huge wall mounted tv. On site secure parking , easy to find from the A68. Very pleasant bar and a superb breakfast in the morning all made for a thoroughly relaxing stop over en route to Santander. Very impressed with the professionalism and friendliness of the manager who obviously takes pride in providing exceptional service. Many thanks

Beautiful hotel for cost , above expectation. Advise pre book a secure parking space, 12 euros, otherwise your looking for a space in very busy streets.Very friendly and helpful staff.Excellent central location for exploring this very busy lively town. Did not eat or use use restaurant or bat due to covid situation ,but looked very nice. i will use this hotel again when traveling through Spain.

Perfect location, car park was very handy, check in was pleasant and the room was excellent. I had a ”Superior” room, with a pleasant terrace, lots of space, nice bath etc. Everything was very enjoyable, a five star review, until breakfast. The young lady serving in the breakfast room made me walk in the opposite direction to the arrows on the floor and sit next to one of the 3 other occupied tables - both decisions were negative for the covid safety of guests, but she made them because it made her life easier. She spoke to me in English, despite me speaking to her in the Spanish I have used for the 20 years I have lived in the country. She didn't offer me any freshly made breakfast but I ordered one since I have stayed in many AC hotels and I know that this is a service they offer. I requested an omlette with cheese and mushroo...”THERE IS NO MUSHROOM”. OK, ham then please - I could then hear her in the kitchen complaining to the chef that someone had had the audacity to request mushrooms. Badly dressed, clomping about and slamming dishes around, huffing as if she had the worst job in the world and we were the worst customers imaginable. In my opinion this employee should be grateful to be in employment in the tourism industry in a small town, considering the impact of covid, and she should be doing everything possible to ensure she remains in employment. In my opinion hotel management should consider the impact of all employees in establishing their reputation. Genuinely, if you have breakfast on a day when that employee isn't working it's a hotel that I highly recommend. My stay was 3 stars.

The staff is the best of this hotel. I have been helped in all the days I have been staying. Lorena, since the reception, has gone beyond the duty. I treat closely, kindly and transmit confidence. My full and sincere thanks. The hotel is located in the heart of the city centre and is located in the heart of the city centre. As negative things, a single elevator for 8 plants sometimes slows the circulation and there are details that need maintenance, especially the bathroom.