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NH is one of our go-to hotel chains and this particular hotel in Ourense did not disappoint. Eva C at the front desk was particularly helpful to us. I had a lot of questions about getting to the thermal baths and she addressed them all. We were very pleased with the room, which was a good size, and a perfect base for two days. The shower was hot with strong water flow. If management is reading this, I have only two negative comments and one minor quibble: First, the rug outside the elevator on the floor our room was on was extremely stained and dirty. It was a little off-putting, to be honest, and should be addressed. Second, the situation with the clear walls in the bathroom should be further rectified. Putting a window shade on one side does not fully solve the privacy problem, as the door is still fully clear. To this end: readers of this review should note that you should check out whether the room you will be staying in has a clear bathroom wall looking out onto where the bed is. If so, it would not be a comfortable room to stay in with another person unless one is on very intimate, not self-conscious terms with that person. The minor quibble is that it would be nice to have a small bar of soap on the bathroom sink. The liquid soap was in a metal holder that was not mounted close enough to the sink. In fact, the lotion was mounted closer to the sink than the soap! It made hand washing very awkward.

Ourense is a small city packed with beautiful corners and interesting sites. The team at Carris made sure we got in all the local secrets. The rooms are incredibly well appointed and maintained. We originally had a suite which was fantastic but had to move to a regular room. It was an incredible surprise to see such well taken care of spaces. I did miss the balcony in the original room but have to say that the new room was still great in size. Bathroom and shower were also spectacular. Ana at the reception took great care of us as did the rest of the team. Very warm and personalized service. For sure a much better option than the chain hotels around downtown.

The power inside is really dripping, and the converter is charging and scaring me! ! ! Then power off! ! ! The rest is OK

Barcelo Ourense is a lovely property with spacious rooms and centrally located. Their staff was especially helpful with questions and assistance both prior to our stay and during. I needed to arrange transportation to Miguel Gonzalez and Melissa was prompt and got me what my group needed. Do make reservations at MG and Nova. Both wonderful restaurants.

El hotel cumplio plenamente las espectativas. El trabajador que nos recibio por la tarde, muy amable, nos ayudo con la direccion de las termas y con todo lo que le solicitamos. El desayuno correcto. El dia de salir, rompi la camisa, con un saliente del marco en el ascensor, cuando se lo comunique a la trabajadora de la recepcion, encima pretendio hacer un chiste, a mi desde luego no me hizo ninguna gracia. En aras de no amargarme las vacaciones, lo deje pasar, espero que por lo menos lo arreglen, para que no le vuelva a pasar a nadie.

Hotel located near the old town of Ourense, with 20 rooms, and where the kindness of the reception team is 10. The colleague who attended us in the morning, very attentive, told us with maps where to eat here and in Carballiño (to eat octopus), because he was right in all the places he recommended to us. He told us what to visit in Ourense, I already said a guy of 10 in friendliness and attention to the public. The very quiet room was on the 4th floor, there are only two, it is spacious, with a terrace, the bathtub is a jacuzzi, which is phenomenal. The bed is two beds together, and lasts very well. It has a small closet and a rack to hang clothes, in total 7 hangers. (I think some more are necessary) The only drawback is the little light in the bathroom, for the rest phenomenal. The spa, being a small hotel, has everything that other larger and higher-class hotels do not have as well conditioned. It has parking but you can park near the hotel. A hotel that I would recommend without hesitation.

The hotel was perfect for us as we were travelling around Northern Spain in our campervan and parking in Ourense isn't easy to find in the city and several hotels the parking was not on site and reviews said parking was tight for a car so we would have struggled with our van. The Exe parking was great with plenty of space, there was a lovely outdoor pool area (although we didn't use it as only there for 24 hours). It was easy to get into town from a bus stop a 3 minute walk away opposite the Meson bar/cafe at the junction on the road to the hotel and was 85c each adult each way. The hotel itself is a little dated and basic, not the 5* it says it is but was clean and the beds were comfy and the room had a tv and fridge plus a hairdryer and shower gel, shampoo and conditioner in the bathroom. The staff were welcoming on arrival. Do not be put off by the location as the bus was easy and cheap and the hotel is not fancy in any way but if you are there to sightsee in Ourense and the room is for showering and sleeping in don't hesitate to book.

Very concurrent, very animated. Excellent treatment. A chemically pure family business, which works wonderfully because it is focused on the client. Within a huge industrial polygon, a site with soul. Very good base of operations for the Sacra Riviera