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Brilliant hotel. We needed a hotel in the villamartin area as we were on a house hunting mission. The location was ideal. You need a car or taxis if you aren’t there for the golf as it is quite far from everywhere. The hotel is lovely. It is quite dated but as a base it was great. It is immaculately clean and so is the room. We stayed in room 202 and it overlooked the front of the hotel (it was a twin). The bathroom was modern with a tonne of consumables in case you forgot anything (including toothbrush / comb / sponge etc etc). I used a makeup wipe and the next day the housekeeping had noticed and replaced it which I thought was excellent attention to detail. The room also had a mini bar (stocked) / small fridge. The downside to the hotel is the lack of information anywhere! Not even a hotel manual in the room nor a QR code linking you to anything. We hadn’t booked breakfast and nor could we find the price anywhere. There’s no minibar price list (we had a Fanta and it was only €2.50) even though it isn’t expensive. There wasn’t a map anywhere either explaining what was where in the grounds, nor a list to explain what time things open and close. The information needs improving! The outdoor pool is huge with grass rather than tiles around it which is nice. It was really quiet even though we were there in August. Plenty of parking for those hiring a car. The on-site restaurant / bar is really reasonable. A bottle of nice wine and two big bottles of water was only €14. Great hotel for the price but they need to provide more guest information!

The room was very acceptable except the beds were basic and quite hard. The pillows were of poor quality . We had a view , but unfortunately it was of the desalination plant opposite. Air- Con very good . Safe in room free and worked well Breakfast was extremely poor and bland . No fresh fruit the first three days - only tinned . Then only melon and banana , next day kiwi !! A treat !! Considering the area we are in we found that hard to understand. No omelettes just fried eggs. One day actually started cooking my own as the chef was no where to be seen . Pre cooked scrambled eggs - there for the whole service . Bacon and sausages swimming in grease . Hard boiled also available. A selection of of sliced bread , no rolls etc . I think you get the picture. Coffee machines were good . Selection of various coffees , hot water and milk. When we got here the hotel was extremely busy. Wedding on the Saturday. Outside area /pool was cordoned off to “hotel guests” On the Sunday still busy , again “outsiders” came in for a child’s confirmation and pool party , so wasn’t again available for residents . My biggest disappointment was how ever after using the outside pool for nearly 4 days , I was told it was closed until July !! It was cordoned off . I complained and was told the pool had been closed all the time , they had no knowledge of the other use and if I wish to use it “that was my responsibility “ . we had to use towels from the room The Spa was “free” and part of the deal and I have to say was the highlight of the stay. Although the other reviews were spot on it’s in no doubt in decline . The area is rusty , the walls plaster and paint coming off . Being salt water and hot it needs constant maintenance I guess - clearly still not getting it . After Monday the hotel was extremely quite. The staff focus on service is non existent- no eye contact always looking at computer screens and no care or answers to enquiries. We didn’t eat in the hotel - not sure anything was available to be honest. There was no bar person except if you pressed a bell . The Hotel is situated as well we knew , right on the outskirts of town , but there are a few places to eat out locally ( rose Indian restaurant) the very best . There is also a “petrol station “ across the road that serves good food , beer and coffee . I know doesn’t sound great but worth a pit stop ( very nice people) . The walk into town is a brisk 20 minutes. As with many Hotels it could be great with the nature environment and beauty but it seems that there is no will and desire to be so .The management have lost their focus. I would come back to the area , but certainly wouldn’t come back to this tired, uninspiring place and quite frankly I’m not sure they cared if I did or not .

Simply lovely staff Where do I begin? We stayed in the Bahia and had stayed there and the Triana hotel over 10 years ago. Yet the welcome was lovely and they kindly gave us a free upgrade to a balcony room. Turned out the next day the whole place was full with multiple SEN sports groups, yet it was lovely and quiet. The apartment consisted of a bedroom, bathroom and a living/dining/kitchen and of course the balcony which overlooked houses and the sea in one direction and the street in the other. The apartments are the sister building to the hotel, so the facilities are shared. Opposite is a 'Chinese Bizarre' and you are a 5 minute walk from Maxi Dia supermarket. Although you are self catering do give the hotel restaurant a go. E15 buffet for lunch or dinner and E8 for breakfast. We had dinner twice and they brought out crusty fresh gluten free bread for me. There is grill station for fish and chicken. A massive salad choice, lots of different traditional Spanish dishes along with pizza and pasta. Plenty of fruit, desserts & ice cream. Wine and soft drinks are reasonably priced too. Prices in Spain have increased but the Lo Pagan restaurants and bars are reasonable. The hotel bar is frequented by locals and they sell pizzas and sandwiches, shoe football games and large spirits with mixers at E5.50 We went end of may and the pool bar wasn't open, but the unheated pool was. It was cool but not cold and very refreshing! You can hire towels at E10 refundable deposit which they refresh at no extra cost. I left my glasses at the local spa and the staff kindly contacted them and organized a taxi to go and get them. All 3 receptionists were BRILLIANT. Really chatty. The older lady spoke perfect English, the two younger ones were quite as fluent so I got to practice some Spanish with them. Everyone is treated as special which makes this place one I thoroughly recommend. I will be back as soon as I can afford it