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Very mixed feelings about this hotel. The good points The hotel it's self is very nice and spotlessly clean the rooms are a good size with great views of santa susanna and the beach, loved the lobby area with the table service and bar the staff where always very attentive with a smile, the pool is great it's got a great sized pool. The bad points One of the biggest things for me being a none smoker is having to constantly walk past people smoking outside the back door leading to the pool area nearly every time I walked out the door there was at least 2 or 3 people smoking sometimes a group of maybe 10 or 15 in the evening it's discusting there needs to be a smoking area away from the main areas or entrances. Santa susanna it's self is very nice but we found it to very quite too quite in fact there was no entertainment anywhere the entertainment in the hotel wax very poor. The room keys we was constantly having to go the reception due the card keys not working (they was nowhere near our phones). The food breakfast that was included was very nice, the Mexican restaurant called la pergola wow I've never had a food like that it was disgusting I ordered fajitas I expected fajitas but what I got was more like a chicken stew it was the worst Mexican food I've ever had, the pizzas are frozen so after that we never ate there again. If you want a relaxing holiday in a nice hotel with no entertainment it's great book but if you're under there age of 65 and like a bit of entertainment at night this is not the place for you it felt like sometimes without being rude we was in a retirement home with the age of the guests.

The best thing about going away from home is not having to worry about where you are staying and I was not dissapointed at all. The hotel is just as it is in the photos. Clean, plush and welcoming. We arrived late at night (20/10/23) after waiting 2 hours for our transfer then the travel from Barcelona to the hotel we were tired but welcomed by the wonderful night staff member I think his name was Thorko. He offered us something to eat and explained the hotel facilities. The pool is cold but once you get in its ok and it was fun seeing the look on peoples faces as they got in lol it was a conversation starter. The hotel is located on the beach and near the train station I actually think its the best part of the ***** 5 minutes from Aloha that does the best cocktails and night vibes. All the staff were friendly and the breakfast well I'm missing the breakfast 😀 cava with your freshly made omlette or pancakes, the fruit shots were delicious and how do they make mushrooms taste so good. Best bit was there were no kids!! I would definitely stay here again.

This is a lovely hotel, spotlessly clean with good food and friendly staff, particularly good service from Sebastian, Jonny, and housekeeping. We stayed on an all-inclusive basis , the food was good, always something you could eat and the drinks were fine. They are the pro's, the cons: I wish we had been warned previously about the Poker Series before we had arrived. The hotel was completely overrun with rude, French, poker players who had no consideration for anyone else. One in particular woke everyone up at 4.45am. one morning by playing music at full blast and refusing to turn it down. To be fair, the hotel staff dealt with it , but not until after 11 30 that day. The group occupied most of the hotel and received attentive service in the dining room, where as soon as they sat down were offered wine and drinks at the table, all inclusive guests were rarely asked. We enjoyed our stay but not enough to make a return visit or indeed to recommend to friends.

Me and my partner (Both 23) stayed here for 7 days. We paid extra for an upgraded room with aircon and were located on the 1st floor. The rooms were as described, large and clean. They will only change your towels if you place the sign outside your door. The bed however was just two smaller ones pushed together which could've been better but we knew this before going so no disappoin**ent. A deposit is required to use the safe in the room, this was 10 euro's and you get given a lock and a key. There's a hairdryer in the room and a kettle is available to rent. The fridge in the room is small and does not have a freezer section. The Pool area opens at 9 and people will queue beforehand. If you are not there for this time you will not get a sunbed as there isn't enough beds to cater for the hotel. The beach is only a 5 minute walk at max and you can buy a parasol from a shop for around 12 euro's which will come in handy. If you are wanting to travel, the train station is roughly a 10-15 minute walk at it would cost us 24 euro's for a return trip to Barcelona together. Train will take just over an hour to get into Barcelona and runs every 30 minutes. However the last train back is quite early. There is also a car hire on the same road. Half Board meant that we had Breakfast and Dinner at the hotel and ate out for lunch. Breakfast had a variety of options with juices and hot drinks included. Dinner however was very hit and miss. Some nights there would be great options and others not so, which resulted in us eating out multiple nights. Drinks are not included at dinner and they will take an order from you when seated. You will then pay for them on the way out. There are many places to eat out near the hotel in which we never had a bad meal and all very reasonable priced. Cocktails are roughly around 8 - 12 euro's depending on where you go but very generous on the pouring. Overall we both had a good time here but we wouldn't go back.

Loved the hotel staff are very friendly and helpful. Lovely and clean food is OK all in all enjoyed my stay tje only thing that let it down was nos mot much live entertainment at night. And the dj nights are repative with the songs.outside pool is bit cold but indoor one is nice but has to booked. And wrist bands are 10 euros which os returned when you give them back on checking out.

Nice hotel, perfect location, room was fine, could do with some English channels on tv to watch but that’s just a minor detail. No issues with our room, food was lovely, would just recommend some air con in the restaurant as we went in September and still very hot, air con needed during meal times. We would return, I don’t care about old decor I must be used to these kind of hotels they are perfectly fine!- the hotel was clean, good view from balcony and so close to the beach, couldn’t fault it. Will return this year hopefully.