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4.5/5
Excellent
Great hotel and well located. Easy walk to all amenities along the front and easy access to the beach. Rooms were a good size and well presented. We were located close to reception and it was quite noisy early morning and evening. Staff were friendly but housekeeping was a bit hit and miss with towels not being replaced and water. They also turned up super early both morning and evening. Outside area was well maintained and plenty of sun beds around the pool areas. Breakfast was consistently good. I used the gym facilities and they were pretty good for a hotel. Very quiet which was a bonus but no air conditioning. Bar was nice in the evening but cocktails were also hit and miss. Overall a good place to stay and would recommend.
GGuest UserWe had a nice clean appartement which was very spacious. The bed is really good, very soft and we slept like babies. Bathroom was nothing special but clean which is the most important thing. Breakfast is a bit on the expensive side. (8,- for 2 small orange juice). The staff was friendly. We would’ve liked to stay longer but unfortunately it was fully booked. The only downside was the 100,- borg that has to be payed with creditcard as we didn’t have one but we got the appartement anyway. I recommended this place to others if they’re looking to relaxed without the screams from tourists.
If you read this as a tourist please keep this beautiful island clean and show your respect. (We walked around with an empty bag picking up trash along the road)
Decided to have a week in the sun and stayed for a week at the Mynd Yaiza. It is well positioned in Costa Blanca. Our room was clean with a good shower. As has been mentioned in other reviews the door to the toilet is opaque. No idea why the hotel thought this was a good idea. Obviously the designer didn’t understand that some things human beings like to do in private. The television was Spanish only, with the hotel expecting guests to link their subscription channels from their phone to the TV. We have no subscriptions so this wasn’t possible for us. While watching TV on holiday didn’t bother us we would usually have expected access to a news channel when abroad eg CNN, sky news or BBC news. Breakfast was good but evening meals were a bit monotonous. Perhaps they could have done themed evenings eg Spanish night, Italian night etc. to make them more interesting The surroundings were spotlessly clean the pool was heated. Appreciated a water bottle filling point. Sadly reception staff were unaware and told us they didn’t fill water bottles! Many people we listened to were very confused about the credit system, this wasn’t a problem for us , but I think an old fashioned guest information book in the rooms would hep.
When we first arrived I thought we were a bit out of the way on the complex but we could not have asked for a better location. Lovely view, bungalow was very clean and spacious with plenty of storage and had everything we needed. Safety box included in the price and a beach/pool towel was provided. We used our own for the beach and the Tui towel for the pool. Plenty of pools to choose from and plenty of loungers. Mainly went to the beach which was probably a 2 minute walk from our bungalow. Plenty of places for food and drink during the day. Restaurant food was really good and varied. We usually have a meal out even though we are all inclusive but did not feel the need. The staff are unbelievably hard working - special mention of Marina in the evening Bar and Husseine in the pool bar. Both excellent at what they do. Evening entertainment was ok but could do with a bit more variety. We never bother with entertainment during the day but it seemed popular. Only niggles were the sticking gate at the bungalow and the cleaner coming very early after we had been there less than 24 hours! We made use of the 'Having a nap' door card until we were up and about after that. Also missed the welcome meeting which was 9am - a lie in after a long journey and breakfast were more important. A later meeting may have been preferable. Would definitely recommend.
We spent 2 weeks in this beautiful hotel in October. We were slightly apprehensive upon seeing some reviews but very glad we followed though and booked this hotel. The staff are amazing and very helpful, the facilities are more than satisfactory. The food and drinks are the best I have had in an all inclusive hotel and I have been to several 5 star all inclusive. We will most definitely be returning to the Rubicon Palace in near future!
We usually stay at one of the big hotels but as this was our 2nd trip to Playa Blanca this year we decided to spend a bit less. We didn’t have great expectations but we’re just thankful we could go again, so soon. We were actually so pleased with our stay here and will definitely return. Our visit exceeded our expectations . The staff were very polite and friendly. The apartment was lovely, very big lounge, separate bedroom and balcony. We enjoyed the chilled vibe of the place! Great walks from the accommodation. If you don’t want to walk the bus stop is very close, €1.40 takes you into the town. The bar Arena has a very welcoming atmosphere and the food is good, had the best chilli con carne there! Book a premium apartment if you can, you get a side view of the sea and great air con. We will definitely book for next year!
The complex is well set out and about 800 metres from the nearest beach, shops and restaurants. Reception will call a taxi into town and it is only 3 ~ 4 euro. The two outdoor pools have plenty of loungers and a pool bar. Very loud music throughout the day so don’t expect a relaxing sunbathe.There is an indoor pool and gym for over 18s. This could do with a little tlc. The water features and jacuzzi are out of order at present. The mini market is well stocked and competitively priced. Fresh bread every day. Happy hour is 1200 to 1300 and 1800 to 1900. Some drinks are excluded from the offer such as wine and some spirits. The barman disappears sometimes in the evening without explanation! The pathways and public areas could do with more regular cleaning and the pool bar area is a bit scruffy, considering it is the main drinking place. The poolside bins are often overflowing and the litter blows about. All the glass needs cleaning. Our one bed apartment is perfectly fine, with regular cleaning and linen changes. It looks recently decorated and is very comfortable. No complaint at all. A budget complex that is popular with families and older visitors alike. The reception staff are lovely and will help in any way.
Just returned from a week staying at The Elba Hotel, Lanzarote. Good location for an easy stroll to the beach and promenade where you will find a few shops and bars/restaurants. Hotel looks grand as you enter, check in did take some time on arrival. The apartment we stayed in was well maintained, the cleaning of our room happened very late each day, approx 3pm sometimes that was frustrating if you fancied coming back and wanting shower after being at the pool for a few hours, not feeling able to shower in case she happened to arrive at that point. One day the cleaner must have forgot our room as it wasn’t done at all. The pools are split into three seperate ones, two very cold and one warmish, we were the only two who seemed to use the two colder pools so it was nice, probably because it was a quiet time of the year. They had activities going on around the pool at times, adults aqua aerobics and then kids dancing so can be quite noisy on and off. I am aware there is an adults only area on site, we didn’t use that but if you want peace and quiet that is probably where to go. The pool and surrounding areas are well kept and look appealing. Main restaurant, this really was the thing that I find fault with. The layout is not thought out, in the morning you go to one area for a cup, another for the drink machine, right over other side for milk, round the corner for a tea bag. Spoons over another side. Just stupid little things like that that really let the place down, the amount of times I heard people asking where things were, layout doesn’t make any sense. Tables were rarely re-set for ages when people left so often you end up having to find a knife and fork and napkin from the cleaning area and lay the table yourself. In the evening you can be waiting ages to be offered a drink. Think I’ve been spoilt from previous hotels I’ve stayed in, where the restaurant staff are extremely attentive and ensure that you get a seat at a table that has cutlery and is set. Just seems that they could do with a good restaurant manager to organise the layout and the staff, as it really lets the hotel down. This was a relatively quiet time of the year so i can’t imagine what it is like during busier seasons. Food was average, had nicer in other hotels I’ve stayed in.