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We stayed here after having previously stayed here a couple of times before over the last few years. We knew what to expect from the accommodation, which was fine for us for one night - however… After checking in (yep it really is a silly late check in) we headed to the pool to relax. Full of families and children splashing and dive bombing into the pool we tried to go in the “jacuzzi” - it genuinely is no bigger than a lazy spa you’d have in the garden (and I doubt even as powerful) and cannot fit comfortably more than 1 person but even then you can’t actually put your legs out and relax (unless you’re under 5ft) Hey ho, it’s a night away so you just enjoy……. But alas! No, no you can’t! After going to the “bar” and looking through the drinks menu and feeling surprised that no bottles of wine / carafe’s etc were available as per previous occasions we thought never mind, and politely trying to enquire if it was possible. The VERY rude manageress informed us that they are “NOT A HOTEL” the consensus was we’ll just order 2 rounds each time given the €1.50 per glass price tag (approx 120ml glass) Having fun, and enjoying our down time, it just kept getting better…. - firstly imagine our surprise when the second round resulted in the “barman” disappearing for 5 minutes and coming back with his baguette in his mouth whilst finishing pouring drinks. - even better the next time when he informed us that this was the last drinks he would serve us as the manager had told him “no more, they are liability” Never have my best friend and I ever felt like characters from Pretty Woman! - we had wine in the car we were taking home but thought we’d spend our euro’s supporting the business and relaxing but NO! Our money was no good there! And the kicker was it wasn’t even 9pm French time at this point! And aside from 2 women having a cup of coffee the place was empty!! So, even though this room (found on *********** & **********) wasn’t a hotel room, didn’t have ANY amenities to make your own food etc we ended up going back to our room to drink our own brought alcohol and play cards whilst people played tennis games on the courts in the dark! Any British people will be aware of Pontins and their standards - this is worse so I would certainly exercise caution if you choose to book! Oh - the final thing to note is there’s no such thing as a double bed. All beds are single, with a bedside table in between and the itchiest, scratchiest and cheapest bed linen you could imagine - if Poundland sold bedding it would be nicer.

Have stayed here many times over the years on overnight shopping trips from the UK. This trip was originally booked for March 2020 as UK and French lockdowns started so of course we couldn't go. I emailed the hotel and was able to change the date four times at no extra cost until it was possible to travel back from France the next day without needing Covid tests done in France or the UK (ie two years later). I met Delphine this morning on reception who I had been emailing, and what a lovely kind and friendly person she is. This was the best ever customer service with a smile in times that have been so trying for all. The hotel itself has had a transformation in the last two years since we were last there. Rooms are very stylish and bright and seem so much bigger and the bed is as comfortable as ever. The buffet breakfast setting is now where the bar is, and so much brighter and nicer and the food this morning was excellent including freshly squeezed orange juice where you feed the whole oranges into the juicer ! I can't fault this hotel, at all with it's lovely happy kind and friendly staff. I was so happy we got back to France and indeed Boulogne after two years and it is still just as wonderful a place as it always was. We will be back hopefully for our next big shop when the wine we brought back runs out - lets hope things are now almost normal again/

Front desk staff, Tiddy, waited me one hour after the usual closing time. He speaks fluent English and is very friendly. The parking is a little tricky. If you’re lucky, you can park your car free of charge after certain hour until 8:30 next morning on the street in front of the hotel. After 8:30, paying for two more hours at the machine, you can park till 10:30. I like the device which blows out hot air in the bathroom. Other amenities are very basic. Minimal in my opinion. I gave a 5/5 considering the price and the service I received.