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Stayed here for 2 nights with friends after visiting Disney. Booked this hotel 2 days before check in as we cancelled a different place and was pleasantly surprised with the price. Payment is made upon check in. Good location, only 10 mins drive from Disney - our main reason for staying, and therefore a short drive to the train station/shopping centre. We checked in approx 12ish (midnight), quick and easy. Room was on the 3rd floor. 1 double & 1 single bed. Very clean. Good sized room with small wardrobe/shelving/desk area. There are NO tea/coffee/kettle facilities in room. Plenty of plug points around the room. Bathroom was a good size with a good power shower. Only down side was 1 pillow each, but a quick call to reception and someone brought us more within 10 mins (even after midnight). Breakfast was included with our booking. A good selection of cereal, bread, pastries, ham & cheese, boiled eggs etc. Enough to set you up for the day. Only issue we encountered was the bathroom sink blocked up on our second night. As it was around 1.30am (after a long day in Paris) we decided that it would be a morning problem and told the lady on the reception desk at checkout. Overall a good stay here and would be happy to stay again.

Except for the location, please do n’t be too good. If you do n’t want to live in the city center, stay here quietly for a few days. This is perfect. The kitchen is fully equipped with laundry facilities. There are two bedrooms upstairs and two toilets. There is a large master bedroom. Bathtub, living room kitchen downstairs, a toilet, family-friendly living is very suitable, the hotel also has an indoor pool, a small supermarket, children's activities room ... In short, if you did not book a return ticket in advance, I really want to stay a few more days. I will stay here again next time I go to Paris.

Me, my brother and mother (all adults) had a great short stay here. In comparison to other hotels within the area, the price was decent. Our apartment was very clean, equipped with tea, coffee, towels, toilet roll, bed sheets, hair dryer and an iron as-well as kitchen supplies. We had everything we needed and the staff were friendly. There’s a TV in both the bedroom and living room area where the sofa beds lie - though i would say please provide a remote for both! We had breakfast on one day and there’s a great selection - we were going to the park and were literally full the whole day. For two of us that was the only meal of the day. They also let us check in an hour early which was great. In terms of what could be better: the bus wasn’t usually on schedule so we just had to go to the bus-top and just try our luck with when it would arrive. Although it’s not miles away from amenities i.e val d’europe etc . The times described are often driving distances. So what is described as 15 minutes away is usually like half an hour public transport. Furthermore restaurants should close at 11, it would allow people time to get food after the last bus. Thank you!

We stayed here before going to Disney Paris which was nearby. Unfortunately, I would not recommend it since both the service and room were not adequate for families. After a long drive here we expected as ticked in our booking for a cot to be in the room for the baby, however this was confirmed as not completed by the very rude check-in assistant. I said I was not happy since it was late and we had requested this in advance so there is no language barrier, it is a tick box on Holiday Inn booking. We paid 160 euros for the room so I expect this to be setup as requested rather than having to remind people to do a basic job. The check-in assitant bought the cot to the room about 30 minutes later but with no bedding, when he returned it was an adult size duvet, no cover for the cot mattress and no sheets. This is not appropriate for a baby, who should not have a duvet under the age of 12 months. I told him I was not pleased I had to make the bed myself since it is a hotel not self-catering accommodation, he did not care and left. I booked this room because I was sure there was a fridge, however there was not, we were told there ice machine had been broken for 3 months in this hotel which was not great. In addition there were a lot of insects and bugs in the room, which is strange since we stayed in self-catering centre parcs in the country the day after for a week and did not see this many bugs, so they're doing something wrong. Other points to note parking is free and there were plenty of spaces. The buffet breakfast was OK if you like croissants. The room was very overpriced and I would recommend you try a different hotel chain or centre parcs down the road which was fab. I would not return here, they need to reduce the price to below centre parcs which is were the service and quality is.

I have very mixed feelings about this hotel. So I’m going to start with the positives….we stayed here for 2 nights in September and used as a base to visit Disneyland Paris. The shuttle runs regularly and takes no more than 10 minutes. We found it really easy and convenient. The biggest positive about this hotel by an absolute country mile were the staff in this hotel. I found every single one of them to be friendly, helpful, professional and courteous. That is why I feel I am giving such a disservice to them for the 3 stars! Those behind reception were helpful, polite and really willing to assist where the could. Check-in and out were swift and any questions I asked were helpfully dealt with. My son had a nose bleed one night whilst sleeping and bled quite a bit over the sheets. I went down the next morning to tell them and asked if I needed to pay anything additional as a result of this but they were more concerned about the well-being of my son and said not to worry about the bedding because their cleaners would be able to do deal with it. I thought their response to the situation was really kind and compassionate. We ate in the restaurant both nights and the restaurant staff are wonderful! The manager, is fantastic. She did give me her name because I asked for it for TA reason but then accidentally lost the card (so sorry - the lady with the longer brown hair). She really went over and above to make sure her guests were happy and well attended. She was attentive to all the children (as you can imagine, being so close to Disney there were a few!) and really made children and adults alike feel so welcome. Overall all of the restaurant staff were great, the food was nice, service good and my son actually loved it so much the first night he wanted to go back the second, where they made a big fuss over him because it was he’s birthday which was lovely. So as I say, the people here really made it and the ease of getting to Disney. The rooms were ok in terms of storage but were dated and worn. They were clean but definitely could do with TLC and some investment. They were also hot, so so so hot. And this was end-September! The air-con didn’t work and Reception did their best to get it to be centrally cooled down but I had to sleep under the window with the little window opening gap over me. I’m no doctor but it wouldn’t surprise me if the stuffiness caused my sons nosebleed as he does suffer with them when he gets bunged up which he did in that room. Breakfast I didn't think was worth the price, it wasn't particularly warm, limited options and badly laid out. I can't say I would recommend it. Final note which didn’t bother me or affect my stay but an observation, the ladies toilets off of the bar are really the strangest I've ever seen. So badly designed, the door is smack bang next to a supporting post so its awkward to get into and you feel like getting out you have to do some strange Matrix-style move!! Would I stay here again - pr

We just got back from our stay at the Ki Space Hotel. If you're looking for a fun and unique stay near Disney, the Ki Space Hotel is the way to go! Their robots were seriously amazing. These little guys are everywhere. They clean the floors, serve drinks, and even handle room service. It felt like being in a sci-fi movie! But the “human” staff was great too. They spoke Spanish, which was such a nice touch for our family. It made everything feel so much more welcoming.

Very good option for a family trip to Disney. Comfortable room, beautiful setting. But a lot of queue at breakfast, they should do something to solve that problem. But I guess that's what it's like in such a touristy place. The bus service is not as frequent as the Disney hotels, but it makes up for it with the big difference in price. 10 out of 10. Unforgettable stay.

I recently went to Disneyland Paris and as part of the Disney hotel and tickets, I booked to stay at Adagio as the website looks amazing. So brightly coloured and interesting with plenty of sunlight and friendly faces. It felt everything but. We arrived through the door to be in quite a dark open room, the glass on the doors out to the room was broken and everything just looked dark and run down. I chose this place because it was listed as 3 star and cheaper than the 2 star Disney hotel. I wish I'd chosen the Disney hotel now. The reception service was incredibly slow, it took forever to get served and the staff did not maintain any kind of queue on who to speak to next, so people kept jumping. The staff's awareness of what was happening outside of their computer screen was nil. I was in a mobility scooter and I felt invisible to staff. The counters were up high and there was no way of not looking up at the staff / being looked down on. When we finally checked in, bearing in mind time was at a premium, trying to get out the doors to the rooms was tricky. I couldn't do it without someone else and would have to walk despite pain if by myself. The doors were not automatic opening which might explain the broken glass. The 'apartments' are tiny. Some of the cupboard space you wonder why there's a door at all because it's just a waste of space. The photos on the website are taken with a wide angle lense. The bathroom is clostraphobic. There were 3 adults and 1 child in our room and we only just fit despite the website saying the the 1 bed apartments can take 4 people, 4 adults would not have worked. We went straight to the park, there was very little explanation of the shuttle services because they weren't part of the hotel. The adagio is linked to Disney but isn't a Disney hotel and boy did it show. Adagio didn't give us the tickets to get into the park as was at reception. We almost faced having to return but instead stood trying to sort it at customer experience. The website for the hotel is misleading, it says that there is a free shuttle every 15 minutes. It's once every hour there and back and it's a white bus that is marked up as 'special'. 4/5 buses the disability ramp didn't work and we'd have to carry the mobility scooter onto the platform. If you stay at this hotel and are disabled, you're probably better off getting a taxi. You have to get a taxi from Marne a la valle Europort anyway and its approx 16 euro one way. The hotel is next to a huge shopping centre but be warned that it's a trip and half to get to the supermarket from the hotel. You walk for a good 20 minutes inside the shopping centre. So being in a self catering apartment, you need time to go get food. However, if you plan to eat out then it's great as it's right next door. Sadly not a saving grace. All in all the Adagio was a massive let down.

Hotel was clean, room was very small but we were only stopping over for one night with the 2 of us so not a problem. Heater was provided. Parking was free and found a space easily. We had dinner and drinks at the hotel which were lovely and the food was locally sourced. Football table and arcade machine were a fun touch and the theming was nice too. We had breakfast but due to covid restrictions in Nov21, there was no hot food but it was still enjoyable. Only issue was in the very early morning we had trouble opening our front door due to the damp weather and (I think) the door swelled slightly. Had to lean out the window and open it from the outside with the keycard. we saw another family struggling to get their door open too. Mentioned it to reception so hopefully this has been addressed now and no longer an issue. Would stay again due to amazing price and proximity to Disney if driving.