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Une excellente adresse, au centre de Houlgate à deux pas de la plage . Ce charmant hôtel nous a offert un excellent week end . Les propriétaires sont accueillants et professionnels. Les chambres sont propres et décorées avec goût. Le petit déjeuner est un régal avec des produits locaux et savoureux.

We spent a great weekend in this small town by the sea. The hotel is in line with its price and starship, the room has everything you need. Dense curtains, comfortable bed, everything to sleep perfectly. From the balcony, a beautiful view of the river is open. In the morning is a pleasant breakfast in the hall (for a separate fee). Free parking, attentive staff. Nearby a lot of beautiful French towns, especially recommend visiting Onfleur. Huge delight caused the fact that live rabbits ran on the parking lot in the evening! It 's so nice!

We really liked it here when we arrived. The apartment was a good size, it was clean, there were lovely walks in the area, there's a bowling alley within walking distance that we intended to go to, we were happy. Until we encountered a problem. On our second evening in the apartment, we were watching TV when a little bug came wandering over the back of the sofa. Fearing it may be a bed bug we caught it and started examining underneath the sofa bed where we found a load of eggs and a couple of dead bugs. I suddenly understood what had bitten me. I called the out of hours number and the woman said he could move us tomorrow, but tonight we would have to stay in this apartment. I said we couldn't stay there with the bugs so she asked me to call her back in 20 minutes. 20 minutes later she said she still couldn't help until tomorrow so suggested we leave, find somewhere else to stay and email requesting a refund. I called the booking agent instead. The booking agent called me back after a few minutes and said the woman I had spoken to had arranged an apartment for us for that night and then would put us in a new one in the morning. He said she would call us with arrangements. After not hearing anything for an hour I called the agent (Interchalet) again and was told by another person that we should go to a hotel for the night and Vacancecole would refund the cost, we would then be given a new apartment in the morning. In the morning I called the out of hours woman again and she said there was no apartment for us. We should return to the apartment, get our things and leave. I called the agent again and they said that until Vacancecole agreed to return our money, they could not help. They agreed to call me back. 2 hours later I called again and they had not been able to get through to anyone at Vacancecole but said they would call when they heard back. By this time we had to leave the hotel and return to the apartment. Another hour passed so I called again. I was told we would be refunded but that they could not find us alternate accommodation. I pointed out that there was plenty on their website in the area, there was even availability in the Vacancecole property. I could have booked it the previous evening, but they do not allow bookings on the day. I was just told to find somewhere else and email asking for a refund. I have been told I will be refunded for the hotel, apartment and the difference in price between that and where I manged to find at short notice in the area, plus £130 but it does not make up for ruined holiday. It's a shame. I would have liked to have stayed there again but I am not willing to take that risk!

There are plenty of parking spaces outside the hotel, and there are many small gardens outside to sit and relax. When you go out, you can turn right and walk for a few minutes to the beach. The riverside scenery is also beautiful. There is a coffee vending machine and a food vending machine in the hotel. There is also hot soup in the coffee vending machine. There is also a microwave oven that can heat food. The breakfast is 3.5 Euro per person, but because we brought a lot of food, we did not choose to experience the breakfast here, but the environment at the front desk including the restaurant is very unique. I chose the triple room when I booked it because it was cheaper when I booked it, and there was an extra upper bunk. There is a bottle of shampoo, bath, and face in the bathroom. I use my own. In addition, it will have a small soap and three disposable cups. There is nothing else. So if you need it, bring your own kettle, toiletries, etc. On the left side of the house is the lidl supermarket, leaderprice, gas station, and repair shop. It takes about 3 minutes to drive to a commercial center. There are supermarket intermarche, supermarket géant ******, brico selling tools, and garden supplies. Because there was a problem with our car, we found what we needed in intermarche and brico, so we found it before driving far, so we were very happy.

The rooms were great if you have a sea view. Really beautiful in the morning and afternoon. We wanted an easy meal so we went to the hotel bar. Waited half an hour before we were asked for drinks, no drinks menu offered, we had to ask for it and then another 20 minutes to get our drinks - a glass of cocktail and a bottle of wine. Only brought out one glass so asked for another as I was there with my husband. We ordered the food - dozen oysters, cheese platter and fries. An hour later the food arrived minus the chips. We had to ask for the chips 10 minutes later as they had not brought them out. No apology or anything said from the waiter. When we went to pay, not a single thank you for being patient or tolerant of their uselessness. Not even a thanks for dining. It cost us 130 euros for rubbish food and even worse service. So disappointing and will never eat there again. It would have been better to eat at the many restaurants in the village.