Search Best Hotels in Metz

Good hotel, clean and well located. The rooms are well equipped, top bedding, large TV, beautiful bathroom, the breakfast is plentiful and good, a little extra for the friendliness of the staff. Small minus, it is difficult to park around the hotel, good hotel, I will come back.

Absolutely stunning hotel modern French design. Location even better. Superb stay with access to pretty much everything you want and desire. Our room was fabulous very good character and the pool very nice. Safe parking for our Motor Car with excellent members of staff to help you throughout. In the morning the breakfast service is again delicious and well supplied. The hotel is very ambient and offers selection and seclusion whilst dining. I really like this. Staff exceptional, very helpful and pleasant. Highly recommended especially for stop overs whilst travelling across a brilliant country.

Let’s get the good points out of the way first. The reception staff were lovely and very helpful, the location is great for seeing Metz and it has free parking… I booked this hotel for one night without my usual diligence and research, I got what I deserved! After being directed to the local free parking and negotiating the tight entrance ramps I was less than comfortable with the surroundings. It seemed that the car park wasn’t very secure, litter strewn on level -1 and seemingly used as a toilet. This was reinforced by the stairs to ground level which required the holding of breath, it really was that bad. As above, the welcome from staff was great but on exiting the lift to our room on the first floor (106) there was an unpleasant odour. The room was a decent size, a bit sparse, very warm with one portable fan but the real issue was the carpet. Black stains that looked like ground in dirt or gum and other dubious looking stains in several other places. The bathroom was clean but the rail and attachment to hold the flexi shower head was missing from its mountings. The separate toilet was in a small cupboard just inside the door, again it was clean. The entrance lobby had what looked like long-standing cobwebs above head height, I’m guessing that the spiders are permanent guests. The bed was averagely comfortable and the linen clean. The wall paper appeared damp above the skirting boards and was discoloured. It isn’t the cheapest Metz option and really was presented poorly, there isn’t an excuse in a modern city for low standard accommodation like this.

The hotel is located next to the waiting station, minutes 10-15 walking. The room was single, with a large bed. The sunglasse is clean and comfortable. The air conditioner is not available and the net on the windows is also, so it was not very comfortable.

Tout était parfait et au top 👌 Excellent accueil, personnel très sympathique, ménage également Literie parfaite Très bien mangé au restaurant de l’hôtel Nous avons passé un excellent week-end en famille 😃 Nous reviendrons sans hésitation 😛 Encore merci 😋

This is a lovely old hotel (above the main door in the stonework it says the royal hotel) an easy walk from the train station. Decor is lovely. There are extra sitting rooms downstairs and self serve tea and coffee is provided. Room was spacious for an Ibis, large bathroom, very comfortable beds and quiet. Breakfast was a bit chaotic, I don't think there were enough staff to cope with the number of guests, everything from food to cutlery kept running out. Loved the yoghurt and fruit but everything else was very carb heavy but that is probably my taste rather than French. My only problem was the house keeping lady. We had asked if we could stay an extra 30/60 minutes so we didnt have to hang around the train station and were told no problem the night before, yet at 1210 there was banging on the door and this angry lady was saying get out you leave, she would not listen to me, possibly a language issue but there was no mistaking the angry face. Maybe she should concentrate on the mouldy bathroom, unfilled soap containers and missing towels before she is rude to guests?

As a Technical Manager, I would like to share my experience staying at the Mercure Metz hotel during a recent business trip. The hotel not only impressed me with its cleanliness but also stood out for its exceptional service and incredible food options. The combination of these factors made it an excellent choice for my stay in Metz.

The residence was easy to find and wasn’t far from the city centre, but was situated a stone’s throw from an extremely busy railway line and sidings. Checking-in was straightforward and the guy on Reception made a real effort to communicate in English. We paid for the room and for private underground parking @ 9 euros a night and we were pleasantly surprised to find how easy the access was to the car park. A word of caution though – we were in a long wheelbase Mercedes and we grounded on the ramp – could have been nasty if we had got more weight in the car. The car park had direct access to Reception and there were lifts to all floors. So far so good . On entry to the room we noticed immediately that there was a strong smell of damp and that it in no way resembled the photos on ***********. We passed through a miniscule kitchenette with a pedal bin backed by stained wallpaper, and into a bedroom so full of cobwebs that it was like a 1950’s horror film set. Spider webs in the corners, above the bed and at ceiling level everywhere. The main light shade was full of dead insects and one of the chairs was badly stained. Tops of the door frames were grimy and obviously hadn’t been cleaned this century. The main window had no security opening option so was impossible to have open without risking getting our throats cut whilst we slept. Being seasoned world travellers and familiar with second-class foreign accommodation we opted to make the most of it and chalk it down to experience, but our patience reached the limit when my wife had a quick shower and I followed to find that the water was stone-cold. Upon complaining to Reception we were told that ‘the rooms have individual water reservoirs’ and we ‘would have to wait two hours for the water to warm up.’ Unacceptable in 2022, as was the Receptionist’s suggestion that we could change rooms for an additional 100 euros. Faced with having to try to find alternative accommodation in Metz city centre at short notice during the Christmas Market period, we had little choice but to make the most of it. *********** were completely useless – said that they would speak to the hotel management but then came back to us saying that there was nothing that they could do. Hot running water on

Yes, of course, at the entrance is ”Ibis”. Yes, the lady at the reception welcomes us friendly. Yes, the bedroom is a real, fine Ibis bed. Yes, breakfast fully meets the expectations - even the lothringic national fruit, The Mirabelle is presented in confectionery. No, the willhelminic construction has come full in the years and urgently requires general rehabilitation. No, the lift is not useable for claustrophobes. No - the French vowed word ”soignez les détails” certainly does not apply here. And no to stam customers: The ”Welcome Drink” is applicable per room, we are told. So A cola in two glasses for 2 people. That's really never happened to us. We thought , that would be a joke - NO, that wasn't. Generally, the hotel situation in Metz does not seem easy, but the good location of this hotel ...