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We booked this hotel through a flyer for 5 nights including dinner. Our room was very spacious well decorated and extremely clean. We had a balcony but we were on the backside of the hotel so we really didn’t have a view but it didn’t matter to us because we were out and about all day. The rooms on the front side have an excellent view of the castle at the top of the mountain. The hotel staff speaks French, Germany and English so it wasn’t hard to communicate with them. Dinner was a 4 course meal with large portions. The only drawback that someone might have is they only have the one 4 course Menü. It didn’t matter to us because everything they served was excellent. We couldn’t have eaten any better anywhere else. By the time dinner was over we were stuffed and satisfied. We will definitely be back to stay here. There is not much in the town but there are towns nearby to enjoy.

Thanks for all it was a fantastic experience , with a delicious restaurant , a nice service and comfortables rooms, nothing to say except you have to continue on this way. Thanks so much for your kindness and thanks to the Director .

Wat ons betreft een prima hotel. Wij hadden kamer Edel, op de eerste verdieping recht boven de receptie. De kamer was ruim, schoon, elke dag voorzien van nieuwe handdoeken, badjassen en slippers inclusief, koffie en thee apparaten. Tevens was er een kleine koelkast. Het bed was niet slecht, in tegenstelling tot de ervaringen van andere reviews. De badkamer was ruim voldoende en de douche heerlijk. Er is een sauna gedeelte, met een droge en een natte sauna. Daarnaast was er een verwarmd zwembad (dat wel iets warmer had gemogen voor eind oktober) en een fijne jacuzzi. Was ons betreft hadden de openingstijden van de spa wel iets ruimer mogen zijn (10-19u), zeker als je bedenkt dat gasten overdag doorgaans weg zijn. Het ontbijt was prima in orde. Lekkere streekgerechten. Wel misten wij wat afwisseling in het aanbod, zeker om wij er vier nachten verbleven.

Large-sized rooms with kitchenettes give you the option of shopping at the wonderful markets of Alsace and then preparing your own food. Rooms surround a lovely, leafy courtyard. Staff is very helpful, offering to carry baggage and do whatever they can to make your stay pleasant. Rooms seem to be furnished with everything you would need, including a fan for warm weather! (The majority of hotels just laugh at me when I ask if they have a fan for the room.) Bergheim is very quiet at night, so there is little-to-no disturbance from outside, even with the window open. Parking is close-by and free. Could there be improvements? Yes, of course. The bathroom in my room was very small and the shower-head was quite low. The courtyard seems to be used often for private functions, limiting guests' ability to sit there. But no place is ”perfect,” and I would happily stay again (and hope to) at La Cour du Bailli.

Very clean well-appointed room. The coffee machine didn't work, and the machine downstairs made terrible coffee, undrinkable! The pillows were very uncomfortable, need rectangular pillows. Friendly service. Pictures show everything bigger than it is. Very slow wifi. Great parking.

For a 4 star hotel I was hoping for a bit more when looking at service and food. Too many young unexperienced and too few senior employees in service able to provide the necessary experience and quality e.g. on arrival you are not received by anyone in the reception almost ignoring that you have arrived - untill you say HALLOOO!!! And when asking for roomservice e.g. a refill of soap dispenser it does not happen for 2 days - still empty on day 4 on departure. Dining in the restaurant was partly re-heated food, and not rall e-heatet to the right temperature above 60dg to make sure that it is safe to serve I feel. At breakfast there are no fresh fruits on the buffet, only from tin - come on! And bacon is totally not fried, but boiled, making it not an thing you visit more than one time. I asked for small portion af freshly made ones, which I recommend as a solution. They were good. Spa-area is great, and super nice young people in the right element helping you. It was sometimes too overcrowded with day-visitors I think - noisy. Would love to go back as venue is beautiful - if just a bit more effort was put into the daily work… but that is just me, having high expectations maybe…