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This is a very poor hotel in a cut off location. The rooms are cold and poorly decorated. It is in need of a major refurbishment. The beds are extremely comfortable, but having stayed here more times than I can remember, the quality of the bedding is generally poor (torn / frayed etc) and the cleanliness of the rooms can be extremely questionable at times. Staff are generally very friendly. The food in the bar and grill - well the menu never changes and it’s extremely hit & miss in terms of quality. You never know if your medium rare steak will arrive rare, well done or perhaps medium rare. Breakfast has no variety and there are is no option to have anything other than bland scrambled eggs. The issue, as mentioned above, is that given location you are restricted in options other than to eat in the hotel bar.

Everything was amazing, easy to find and staff were super polite too!!

Stayed here for 4 nights, first time in a Holiday Inn Hotel. A delightful stay. Room 224 was very nice with a great view over the marina. The staff were without exception very polite, helpful and efficient. The hotel was bright and clean. The room rate and food / drinks are not cheap but I don't begrudge that at all. Very, very , minor niggles: The in-room TV was in need of updating - functional by very clunky. Decaf options could be added to the breakfast coffee machine as opposed to limiting to using sachets. Suggestion if booking: Book a room with a marina view, great views and is away from the long-term roadworks on the A63 outside the other side of the hotel. Overall a very good stay, would be happy to return, recommended highly,

Been here a few times now. And always left happy. Rooms a nice and clean and comfy. The staff is very friendly and helpful. Last visit we only came for breakfast but we whent for that very reason. It's a good meal for a low price. Tasty and wide selection. Can't go wrong. We'll keep coming back.

Unsure where to even start, terrible room all round. I can honestly say I've stayed in cleaner, more comfortable hostels. The bed was an old basic divan and the mattress was no better than a 4 inch thick sofa cushion. Think Argos budget line. The room was very cold and the radiator didn't work but they had kindly supplied a filthy plug in oil heater which wasn't much use due to the size of the room and the only plug sockets being at the opposite end to the bed. Ended up moving the bed to the other end of the room to be near the heater. There was also a dirty fan for the warmer months to make up for the lack of air conditioning. The power switched off at some point in the night and had to be restarted with the room key card so the room was cold again on waking. Bathroom fittings were dated and rusty with rust stains down the walls in places and the bathwater was lukewarm on the highest temperature setting. Quickest bath of my life as the cold room made the tepid water cold in the time it took to wash my hair. The light above the bathroom mirror was cracked and repaired with sellotape. Not much of a problem but the TV was tiny and touching the ceiling so very uncomfortable to watch. Dirty skirting boards and splashes up the walls in places, dust bunnies under the bed, hairy taps,one hanger in the wardrobe, paint on the curtains and to top it all off no spoon to stir the tea and coffee with. The room in general was shabby and tired and doesn't look to have been updated in many years. The only saving graces were the proximity to the station, free WiFi and clean sheets.