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Stayed 2 nights in Aug 24 while visiting the area. Had a double room on the ground floor which was fine, except for the soundproofing. We were disturbed both nights by repetative slamming doors and banging in general, we were actually woken up because of it, whether we were just unlucky due to other inconsiderate guests or the hotel has poorly constructed walls, it put us off returning as we've had lovely quiet nights at a well known travel hotel. The gym was untidy and had no power for which I had to go to reception to report and they didn't even apologise. Despite the negatives the breakfast was good, coffee excellent, only suggestion is to put smaller plates at the hot buffet as parents were giving young children under 5, adult portions of breakfast which was just getting wasted not eaten down to poor parenting but this could be improved and less food waste if smaller plates were made available. We did not eat in at night as we felt £22 for 2 courses and no drink a bit steep so we went to a nearby family eatery for less cost. The water stations in the corridors are a great idea however the one near us didn't work for the whole time we were there.

Stayed at this hotel while attending a function.a long way out of hull on a business park. No facilities around the area. Although the hotel was clean and the staff were friendly and helpful if has a lot of facilities like Starbucks, restaurant etc. They let themselves down with the food they provided on two evening. The vegetables were luke warm and very undercooked the desert was bland overall very disappointing The function meal was.not much better very bland and tasteless a real disappointment to everyone. I am sure the Organisers were very embarrassed. I would stay there again but would not eat there.

I am afraid we booked this through a voucher with red letter days. The first thing we noticed when we arrived was that the front of the hotel does not look as good as the picture. You collect your key from a wall mounted security box . We entered the building and my first impression was that it was not a hotel but a hostel. Our room was on the first floor and to be fair the room was very clean and tidy as was the en suite. The whole ambience of the building and the interior corridors were not what I expected and therefore we phoned the proprietor and let her know we had replaced the key and would not be staying. Unfortunately we get no recompense for not staying so our voucher has now been used!

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.