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It’s an amazing stay

Nice B&B in the central part of town. Spacious and very clean room with coffee, tea, and TV with many channels. Hosts were very friendly and served a great breakfast.

On arrival a lovely welcome was given by the friendly lady at reception. Rooms were clean, comfortable and very warm. Kitchen facilities available for guests to prepare their own meals. Can't fault the place, especially for the price. The beautiful wooden double staircase and landings are a particularly nice feature of this establishment.

The Dragon is situated in a delightful town which is worth a visit for itself. Now, the hotel: rooms are difficult to access as all are up steep stairs and there are no lifts as the building cannot (?) accommodate them. This is a nightmare for all but the fittest, particularly when you are also toting luggage. There are no ground floor rooms so the hotel is entirely unsuitable for anyone with mobility issues - anyone with even mild walking difficulties would have a problem. My room- a double - had a high unreachable window (used a coat hanger to open it!) and the furniture was ill-assorted and mis-matched. There was some old ‘brown’ furniture, scuffed and stained, no wardrobe just an odd hall-stand affair with a few wooden hangers but no skirt/trouser hangers. All very odd and not nice. The room was clean but drab . The bathroom looked like it had been refurbished nicely. Hah, despite appearances, the shower experience was dismal as the water pressure is woeful. Apparently the hotel literature mentions this as if to excuse it! This is the C21st guys- there are remedies! The toiletries provided are a dual purpose shampoo/body wash (not acceptable for women) and conditioner in the shower and liquid hand soap at the basin. All good quality and smell delicious - but don’t make up for the other shortcomings. And no shower cap despite being shower-only, and no body lotion. The evening food offering has been streamlined (dumbed down I’d say) since my last visit to easy, predictable choices whereas there was a much more imaginative menu previously- disappointing - and I wouldn’t want to be staying more than one night as I’d be pushed for choice. Breakfast choice was very good however and service throughout by the young staff was excellent. The hotel has changed hands and prices hiked with no justification by way of improvements. The pool has been closed, despite the fact there’s still a photo of it on the website and its billing on the hotel’s external sign. There are lots of hotels in old and historic buildings that have modern amenities - the Dragon needs to drag itself into the C21st!