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Facilities are a bit old

My girlfriend and I were warmly welcomed on arrival and were shown to our room (No 1) on the first floor which was extremely spacious with a large bathroom and possessed a table where we could sit in the Morning and enjoy the cereals that we had brought with us and on this subject it was a welcome bonus that a fridge was provided. All parts of the property were clean and tidy with the Reception area having an abundance of information regarding local places of interest and the transport options available. The location of the Hotel is only a 5 minute walk to the Beach and has free car parking.

I had the pleasure of staying here in October 2020. John and Christine did everything possible to keep us all safe from Covid but still maintained a house party atmosphere. The rooms may not be modern but they are spotlessly clean and the food was lovely and there was plenty of it. Our tutor was Sharon Hurst who was fun and inspiring and ensured everyone had a great time. I will definitely visit again

I found the staff especially Rebecca and Peter who greeted us when we arrived very friendly and extremely helpful, the hotel was good quality and good prices, with a daily top up service for anything you may need for you room and regular cleaning, overall very happy and pleased with my stay, very enjoyable, Sincerely Abigail Brewin and Rodney Honeywill

When we arrived our first impression was not good. It looked very run down and dirty. Went into the reception which lifted my spirits a bit as was nice and clean and looked fresh. We then went to check in which took a while so whilst they were sorting that out went to use the toilet and it was dirty and no hand dryer or towels to dry our hands. Finally got our key so went upstairs. Entered our room which was very small and had stains all over the carpet. My husband went to have a shower but the hose was only tall enough to reach his stomach! I then went to have a bath and the plug was jammed so couldn't empty it. We then went to make a cup of coffee and went to fill the kettle up from the sink taps to be running yellow! When husband said about this the man on reception said sometimes you need to run it for some time! As you can imagine we did not make ourselves a coffee. Only good thing about the room was the beds were clean. Curtains didn't close fully so had all the lights from outside coming in and lots of noise coming from road. Went downstairs in the morning for breakfast it all looked lovely until we tried the food. It was not good at all and I ended up having just a crossiant and leaving. For the price we paid of £160 for one night I can well and truly say it was not worth it at all! We were very disappointed as we don't get away much and was hoping for a nice night away. Also when we booked it said they had an outside swimming pool. We went to have a look at it and it was completely empty apart from a dirty ashtray in it

Stayed 3 nights this hotel is dated the room we had definitely needed a lot of redecorating. But in saying that it seemed clean and was comfortable although they only had very firm pillows. I guess I could of asked for softer but I didn’t. Entertainment was provided an Irish music weekend which we didn’t attend but the hotel was full of guests who did. It sounded ok from our room, but not enough to disturb sleep. Now the food, we ate the dinner on our first night and although I found it ok my other is a vegetarian and the choice was only veg curry which didn’t look that appealing. However for me plenty of food, not the greatest but for a budget hotel they know their customer base and was tasty. A Buffett is provided which included salad, meat and fish. A little pricey and felt as my other half was disappointed not value for money again we didn’t complain as I had enough to eat and really should of read menu first. Breakfast was another thing I felt for a budget hotel was more than ok. A Buffett again of cooked and cereal/porridge. The cooked was good and although you can tell it is all prepared from catering packs no real cooking was done it was very tasty and filling. You can’t ever really do a bad breakfast. We ate in the bar on last night and felt that was value for money. Location was good 30 minutes walk to Bournemouth close to boscombe nice walk through park. Other reviews have mentioned trouble and homeless people staying there, please remember Brittainia Hotels do have a government contract for this but I never noticed or saw any trouble.whilst there. Staff were very friendly the guy in charge of restaurant service was very friendly and helpful. Reception staff were great as were bar and restaurant staff. They put the queens funeral on tv in bar and was watched by about 12 people which was a nice touch good to watch with other people. Swimming pool was ok and the water was warm and clean. Al in all not an outstanding stay but for the price not bad. Would I go again yes but now I know the expectations they do lots of entertainment weekends and they seem to know their clientele and aim their service at that.

We stayed on my wife birthday on 8th May 2023. I had booked the gold cup room and was super excited for my wife. I booked though booking.com and had a great price. We arrived at 3pm and I was greeted by a very polite lady who walked me to the room and gave me the keys. Just wow! The room was fabulous! I then brought the wife up and her eyes nearly popped out with happiness. The bath takes central stage next to the lovely bed. Lots of mirrors and the peacock decor is just perfect. The furniture is nice and the shower is powerfull. The lovely spot lights that surround the bed and bath are a really nice touch! Breakfast was also very nice with booking times provided. Overall this was a most excellent stay albiet for only one night and we cant wait to visit again! Thank-you Tereza