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Stayed here as recommended by friends who had stayed previously. Looks like the owners appear to have lost Interest in the business as they were unwelcoming and at times verging on rude. It was almost as if we were a nuisance staying there. As an example, no explanation given regarding the modus operandi for breakfast. That said, the cooked to order hot food was ery nice. Room could have been cleaner with many flies both dead and alive in the bathroom despite window being kept shut. Evening meal was again average for the price but service was lacking. Good location close to main road but far enough not to hear traffic and a pleasant walk along the river into Ross on Wye.

Not suitable for tourists carrying heavy luggage

This is a very nice hotel. 21 of us, ranging in age from 5 years to late 80's enjoyed the facilities and the service. It is on a main road, but the site is sloping, so one does not hear traffic noise. On the other side of the hotel is a very large area of grass, where the children could run. The views from there are stunning. Since we were a large party we just fitted into the conservatory for dinner, which meant we did not disturb other guests. The staff are relaxed, friendly and helpful. (one child was amused to find her soft toys araneged as a reading group). There is ample parking on a gravel surface. The sitting room (Violete Szabo) was comfortable. The menu and the wine list were short: and lacking pretension. The food was generally good, with one exception: the naan bread was dire and not like any naan I had ever had on many visits to India: thick, rather tasteless and clearly not the product of a naan oven. Supermarkets do it much better. Is it suitable for the disabled? I walk with a three wheel walkign frame. There is a route (rather rough) from car park to the hotel, giving a level entrance. I had a ground floor rooom approached after two rather heavy fire- doors. It was large, comfortake, with a double and a single bed. It had a shower that could be used by pulling an a cord - which extended about 8 inches from the ceiling: I did not try. Unfortunately, the route to the conservatory where we ate, and the breakfast room involved three wide steps where I needed help. A wheelchair would be very difficult.