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The bed was comfy and the shower very good. Unfortunately that’s where the good parts end. Room was ok, carpet not particularly clean and the room was not serviced. When I asked I was told that the beds were not made but towels and tea/coffee were replenished- this had not happened. We were all awoken at 5am with the unbelievable noisy bins being emptied. Food average and for a hotel not badly priced. Breakfast ok but little choice as far as healthy options were concerned.Staff very helpful and friendly on the bar but did not have a clue about drinks. Left white wine out on the counter so it was not cold and at £11 a glass this was not on. The bar was noisy in the evenings with loud music or sport on the screen so not relaxing at all. Overall this is set up for working people where the company pays for the stay so guest generally not too bothered about the quality of the stay. Would not stay again unless I had to on business.

Bring your child to the UK to experience the kindergarten, live near a friend's house, very convenient, there is a high-speed service area next to it, there is nothing to eat in the supermarket, next time you will choose here!

I checked in very late and the room card was ready when I arrived. Parking was free. The room was comfortable and equipped with basic shower supplies.

When my husband and I first viewed Llechwen Hall as a potential venue for our wedding, we instantly fell in love with it. The breathtaking views, coupled with the hotel’s blend of classic charm and modern style, made it clear to us that this was the perfect place to celebrate our special day. The beauty of the venue was simply undeniable, and we were thrilled to book Llechwen Hall as our wedding venue. However, our planning experience with Llechwen Hall was a mix of highs and lows. While there were many positive moments, we did encounter some challenges, primarily due to miscommunication caused by a turnover of wedding coordinators. Unfortunately, this led to some frustration as we found ourselves having to repeat details and discussions that had not been passed on to the new coordinators. For example, from the beginning, we had discussed and stated the importance of having a spacious room for the morning of the wedding to accommodate all of our bridesmaids, myself, and our mothers. As the wedding date approached, we discovered that there was no record of this request, and all the larger rooms in the hotel were already occupied. This was a significant source of stress and disappointment. Despite this setback, we must commend Megan and Rachel for their efforts in securing the Llanfabon Suite for us on the morning of the wedding. They went above and beyond to decorate the room beautifully, allowing us all to get ready together, which was truly appreciated. One particularly concerning incident occurred when we called the venue to make a payment towards our wedding. Shockingly, we were told that there was no record of our wedding being booked at all. This was incredibly alarming, especially considering that by this point, we had already paid a substantial amount toward the total cost. After a tense conversation, it turned out that the receptionist had mistakenly been looking at the wrong year. While this was eventually resolved, it caused us considerable anxiety, raising doubts about the venue’s attention to detail on even the simplest matters. Fast forward to the evening of our wedding, and unfortunately, another issue arose. Toward the later part of the night, I (the groom) ordered a pint at the bar, only to be told that I was not allowed a glass and could only have a paper cup. As you can imagine, a pint in a paper cup was frothy and undrinkable. Frustrated, I expressed my displeasure, stating, ”This is my wedding,” and a member of our wedding party rightly pointed out that after spending so much on the event, the least they could do was provide a proper glass. It was only after this that they finally gave me a glass, but this should never have been an issue in the first place. That said, I want to emphasize how grateful we are for the support we received from Megan, our final wedding coordinator. Megan was amazing—helpful, kind, and truly dedicated to making our wedding day special. She turned what had been a stressful planning process into

Booked online a couple of weeks prior to attending a concert at Principality Stadium in Cardiff. Usual script for the big hotel chains vastly inflate their prices. So started looking at smaller accommodation venues, and came across The Maltsters Arms Hotel. Arrived mid afternoon, and place was rammed with it being a sunny day, but staff on hand to immediately book us in. Room cleans and tidy, and couldn't ask for more. We walked into city centre its about 2.5 miles and 30-40 minutes, easy walk, either by road, or through the park. Keys were provided so that we could get back in after hours. There are two railway stations to Cardiff Central within 20 minutes walk of the hotel, but walking the whole way wasn't much further... and the queues in Cardiff after the concert were massive, so walked back, feeling totally comfortable/safe despite it being a city. Bed was a little soft for me, but it was comfortable, room has air conditioning, so a good nights sleep was had. Booked a breakfast as part of the initial booking, and it was really lovely 'full cooked breakfast' they don't call it an English, in Wales! Was tasty, hot, plenty of it, plenty of coffee on tap. Checking out was just as painless. Staff on booking in really helpful, and polite, same chap (Chris) served us breakfast, a credit to this place, he clearly puts some shifts in! Car park to the rear limited parking... TIP - your parking is including if staying you register your car at hotel reception. I had paid on the machine, no problem they instantly refunded... there had been signs, but it appears some had disappeared? Would i stay again, Absolutely! Next time we are in Cardiff will check for availability...